Chapter 13

Pataasin ang iyong marka sa homework at exams ngayon gamit ang Quizwiz!

A _______ is defined as a small group of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.

team

______ is the conflict-handling style that both parties give up something to gain something.

compromising

A team composed of people from different departments who are pursuing a common objective is called a _____.

cross functional team

____________ is ordering an outcome, when a manager relies on his or her formal authority and power to resolve a conflict, but the needs of the other party are largely ignored.

forcing or dominating

Two or more freely interacting individuals who share collective norms, share collective goals, and have a common identity are called a _____.

group

________ conflict is defined as interpersonal opposition based on personal dislike, disagreement, or differing styles.

personality

_________, the second stage of team development, is characterized by the emergence of individual personalities and roles and conflicts within the group.

storming

A(n) ______ role is behavior that concentrates on getting the team's work done.

task

______ is a "we feeling" that binds group members together.

Group cohesiveness

The conflict-handling style in which a person neglects their own concerns and allows the concerns of another to prevail is known as _____.

accomodating

A work team that works to accomplish tasks that require people with specialized training and a high degree of coordination is called a(n) _____.

action team

Self-managed teams are groups of workers who have been given ______ for their task domains.

administrative oversight

During the ______ stage of team development, close relationships develop and unity and harmony emerge.

norming

______ is designed to elicit different opinions without inciting people's personal feelings.

programmed conflict

Individuals are said to be cooperating when _____.

their efforts are systematically integrated to achieve a collective objective


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