Chapter 8
instant message (IM)
real time communication between 2 or more participants over the internet
crowdsourcing
reliance of the wisdom of the crowd - obtaining the collective opinion of a crowd of people rather than the individual opinion of an expert
RSS (really simple syndication)
rich site summary - format used for distributing web feeds that change frequently- for example blogs, podcasts, and news -- RSS saves you time by sending you updates on the sites you subscribe to
social networks
- facebook and linkedin online communities that combine many of the features of the other online tools - enable you to chat in real time and to post messages for all to see or to send a personal message similar to an email
viral video
A video that becomes extremely popular because of recommendations and social sharing
SharePoint
Microsoft technology that enables employees in an organization to access information across organizational and geographic boundaries
social review websites
TripAdvisor, Yelp - let users review hotels, movies, games, books, and other products and services
signature line
a block of text thats automatically put at the end of a message you compose
CAPTCHA (Completely Automated Public Turing Test to Tell Computers and Humans Apart)
a series of letters and numbers that are distorted in some ways so that they are difficult for automated software to rad but relatively easy for humans to read - used to prevent automated software from creating online accounts
blogosphere
all the blogs on the web and the connections among them - 2 popular blog websites are WordPress and Blogger
social bookmarking sites
allow you to save and share your bookmarks or favorites online - Pinterest allows virtual cork boards -- Stumble Upon discovers websites based on your interests
forums
also known as discussion boards - one of the first forms of social media -- they're conversations much like chatting but not in real time --- participants are in forums based on common interests; post comments and questions
podcast client
can find and play podcasts by using a podcast client or media player program such as iTunes, and download single episodes or subscribe to a podcast that's part of a series - places to visit: podcasts.com and stitcher.com
voice over IP (VoIP)
can make voice and video calls using VoIP - enables calls to be transmitted over the internet instead of via traditional phone lines or cellular towers
synchronous online communication
communication that happens in real time, with 2 or more people online at the same time
user-generated content
content created not by professional writers and photographers but by ordinary people - includes videos and photos posted online, as well as the things that are written and said -- during natural disasters and major weather events, social media is often fastest way to receive information
social news sites
different from traditional mass media news sites in that at least some of the content is submitted by users
podcast
digital media file of a pre-recorded radio or TV like show thats distributed over the web to be downloaded and played on a computer or portable media player
e-commerce
doing business on the web and consists of three categories: B2B, B2C, and C2C B= business C= consumer
C2C- consumer to consumer
ebay and craiglist - global yard sale where you can find, sell, or trade virtually anything
online chat
enables you to talk to multiple people at the same time
asynchronous online communication
form of communication that doesn't require the participants to be online at the same time. - leaving a voicemail or sending a letter; the person can access it later
meme
funny image or catchphrase
subject line
give the recipient a clear idea of the content of the message
secure sockets layer (SSL)
if the URL begins with https, then the site is using SSL security, a protocol that encrypts information before it is sent across the internet
tweets
limited to 140 characters
microblogging
more social form of blogging in which posts are typically limited to a relatively small number of characters and users post updates frequently - Twitter and Tumblr
digital footprint
online identity or digital footprint - all the information that someone can find out about you by searching the web, including social media, and online gaming -- includes stuff you post and others post about you
B2B- business to business
services are those that one business provides another, for example, web hosting, website design, and payment services such as... Paypal - allow small companies to have a web presence or store without needing to have the in-house expertise or expense
donorschoose.org
site where public school teachers can set up projects that you can help fund for their classrooms
emojis
small images that represent facial expressions, common objects and people and animals
crowdfunding
social way to get investors for your start-up project or to fund social and charitable projects - raises money from multiple small investors, also replaces the need to take out traditional loans -- websites like: gofundme.com, kickstarter.com, and indiegogo.com
system of sending electronic messages using store-and-forward technology - email server holds your messages until you request them; so someone can send you an email even if you are not online
popular form of asynchronous communication is...
text messaging
B2C- business to consumer
the most familiar form of e-commerce Amazon.com, Overstock.com, and most other retailers sell their goods and services online - many small businesses sell exclusively online, eliminating the overhead of running and brick-and-mortar store
social media marketing (SMM)
the practice of using social media sites to sell products and services
web 2.0
the tools that allow users to create content are sometimes called Web 2.0 tools and have changed the way people communicate and collaborate on the web
social media
tools that enable you to create content, connect, network, and share...
search engine optimization (SEO)
used to make a website easier to find by both people and software that indexes the web and to increase the webpage ranking in search engine results
text messaging
uses the short message service (SMS) - you can send brief electronic messages between mobile devices
second screen
using a computer or mobile device while watching television to interact with other viewers or view enhanced content, has changed TV watching from passive experience to active, social experience
MMORPG (massively multiplayer online role-playing games)
virtual communities such as Second Life, Webkinz, World of Warcraft, and Elder Scrolls - enable you to interact online with people in real time using an avatar or virtual body
blog
weblog - online journal that anyone can set using simple blog tools to write about whatever they like
wikis
websites that allow users to edit content, even if it was written by someone else - Wikipedia, WikiHow