MGMT 320 Chapter 12
Which of the five core job characteristics influences the psychological state of experienced responsibility for work outcomes?
Autonomy
Which of the following theories is a process perspective, concerned with the thought processes by which people decide how to act?
Goal-setting theory
______ suggests that employees can be motivated by goals that are specific and challenging but achievable.
Goal-setting theory
______ proposed that work satisfaction and dissatisfaction arise from different sets of causes.
Herzberg's two-factor theory
______ enables workers to focus on doing more of the same task to increase productivity.
Job simplification
Which motivational theory uses behavior modification?
Reinforcement theory
You may compare your ratio of inputs to outputs to the ratio of others at your place of employment in a process described by ______ theory.
equity
The primary elements that determine how willing an employee is to work hard at tasks important to an organization, those that relate effort, performance, and outcomes, are
expectancy, instrumentality, and valence.
According to acquired needs theory, managers with a high need for power may be less effective than those without it. (T/F?)
false
Fitting people to jobs is the modern approach to job design. (T/F?)
false
Physiological or psychological deficiencies that arouse behavior are called/known as motivators. (T/F?)
false
People often do volunteer work for the ______ rewards.
intrinsic
Baristas at a local coffee shop used to simply make the beverages ordered with a separate cashier. Recently, they were asked to take the orders and receive payments as well, helping a customer throughout a transaction. This change is considered
job enlargement.
According to the integrated model, motivation is affected by both contextual factors and ________ ones.
personal
Clothing and shelter are examples of ________ needs, according to Maslow.
physiological
The application of negative consequences to stop or change undesirable behavior is known as
punishment
In Alderfer's ERG theory, the desire to have meaningful relationships with people who are significant to us is called
relatedness needs.
The number one reason people quit their jobs is their dissatisfaction with
their supervisors.
Pay for performance bases pay on one's results on the job. (T/F?)
true
According to expectancy theory, your ______ is low if you don't think a bonus or raise is going to be big enough to justify working evenings and weekends.
valence
