MGT 322 - Midterm

Based on information gathered in the GLOBE project, _____ reflects how confrontational and dominant should individuals be in social relationships.

assertiveness

People with an internal locus of control tend to _____.

believe that they control the events that affect their lives

A(n) _____ is defined as "hypothetical dividing lines that may split a group into subgroups based on one or more attributes."

demographic fault line

Self-awareness, self-management, social awareness, and relationship management are all components of _____.

emotional intelligence

Laura is being sent on a foreign assignment to England. She expects that negotiations there may have some problems because she has a high need for a prolonged get-acquainted period, which is counter normative in the UK. Based on this information, Laura is likely from a(n) _____ culture

high-context

People from high-context cultures prefer:

to come to agreement by general trust.

Based on research on the Big Five personality dimensions, which of the following is true?

-Openness to experience had the strongest positive correlation with training performance. -Conscientiousness was a weak predictor of job performance. -*The Big Five personality structure is valid across different cultures.* -For managers and sales people, emotional stability was associated with job success. -Agreeableness was a stronger predictor of job performance across all professions than was extraversion.

Which of the following is an assumption of McGregor's Theory X?

-People generally become committed to organizational objectives if they are rewarded for doing so. -People are capable of self-direction and self-control if they are committed to objectives. -The typical employee can learn to accept and seek responsibility. -Work is a natural activity, like play or rest. -* Most people dislike work and they avoid it when they can.*

According to the information/decision-making theory:

-female employees face the glass ceiling to a greater extent than do minority employees. -*heterogeneous work groups will outperform homogeneous work groups.* -homogeneous work groups will outperform heterogeneous work groups. -minority employees face the glass ceiling to a greater extent than do female employees. -gender and racial diversity lead to negative outcomes.

The three basic levels of analysis in organizational behavior are:

-group, business, and environmental. -psychological, sociological, and statistical. -emotional, physical, and cognitive. -functional, business, and strategic. -*individual, group, and organizational.*

_____ involves interpreting and translating raw information into mental representations or categories.

Encoding and simplification

TRUE OR FALSE: Internal dimensions of diversity are more likely than external dimensions to be under our control.

FALSE

TRUE OR FALSE: The recency effect is the tendency to remember old contacts, and then evaluate them by comparing them with characteristics of recently observed people or objects.

FALSE

_____ refers to an invisible barrier blocking women and minorities from top management positions.

Glass ceiling

According to academics and managers, which of the following had a powerful effect on job performance that helped the human relations movement gather momentum through the 1950s?

Individual Needs

_____ is a cognitive process that enables us to interpret and understand our surroundings.

Perception

TRUE OR FALSE: An organization's ethical climate can be improved by developing a meaningful code of ethics.

TRUE

TRUE OR FALSE: Attention is the process of becoming consciously aware of something or someone.

TRUE

TRUE OR FALSE: External dimensions of diversity contain an element of control or choice.

TRUE

TRUE OR FALSE: People with a polychronic perception view time as flexible, fluid, and multidimensional.

TRUE

TRUE OR FALSE: People with low self-esteem tend to have health problems and low-quality social relationships, as well as being vulnerable to depression.

TRUE

TRUE OR FALSE: The Golem effect is a loss in performance resulting from low leader expectations.

TRUE

_____ occurs when an employee reports a perceived unethical and/or illegal activity to a third party such as government agencies, news media, or public-interest groups.

Whistle-Blowing

According to research on emotional intelligence, empathy, organizational awareness and service are all elements of _____.

social awareness

People from low-context cultures prefer:

to get down to business first.