Quiz 9
which of the following is not one of the methods used by traditional retailers to develop multi channel integration
online supply-push
which of the following statements is not true
online travel services is one of the few sectors in which extensive disintermediation has occured
the top 25 retailers account for about ___ percent of all online retail
60
in 2012, approx what percentage of internet users over the age of 14 made a purchase at an online retail store
70 percent
personal consumption of retail goods and services accounts for approx ___ of the US GDP
11 trillion
in ____, all of a customers financial data are pulled together at a single personalized web site
account aggregation
all of the following are challenges faced by brick and clicks firms except
building a brand name
virtual merchants face potentially large costs for all of the following except
building and maintaining physical stores
which of the following sectors of the US retail industry is the largest
consumer durables
which of the following is not one of the central challenges facing the online retail industry
lack of physical store presence
which of the following is not a key industry strategic factor
synergies
in 2012, online retail sales revenues were approximately
22.4 billion
what is the largest sector of the online travel services market in terms of revenue
airline reservations
gross margin is defined as gross profit
divided by net sales revenues
what is another name for pro forma earnings
earnings before income taxes, depreciation, and amortization
which of the following is not one of the seven major segments of the retail industry
electronics and computers
to improve shipment and delivery, amazon has used all of the following techniques except
establishing pick up centers for pickup and delivery of commonly ordered goods
which of the following segments of the US retail market is highly concentrated, with large firms dominating sales
general merchandise
all of the following are examples of the challenges that traditional manufacturers experience when using the internet to sell directly to the consumer except
high cost structures
which of the following would not be considered a current asset
long-term investments
which of the following is not a major trend in online retail for 2012-2013
lunchtime purchases are the fastest growing time segment for online retail purchases
all of the following were parts of vision during the early days of e commerce except the belief that
new, first mover middlemen, with expertise in e commerce, would force traditional intermediaries out of business
which of the following has experienced the most significant online growth
offline general merchandisers
current liabilities are debts of the firm that will be due within
one year
all of the following are strategic factors that pertain specifically to a firm and its related businesses except
power of customers
all of the following are trends in the financial service industry except
pure online banks are displacing established multi channel firms
craigslist is a player in which of the following online services market
real estate services and career services
within the US retail goods/services market, personal consumption of ____ accounts for the largest share
services
all of the following statements are true except
the MOTO sector is also called the general merchandise sector
all of the following statements about the online insurance industry are true except
the internet has dramatically changed the insurance industry's value chain
