Quiz 9

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which of the following is not one of the methods used by traditional retailers to develop multi channel integration

online supply-push

which of the following statements is not true

online travel services is one of the few sectors in which extensive disintermediation has occured

the top 25 retailers account for about ___ percent of all online retail

60

in 2012, approx what percentage of internet users over the age of 14 made a purchase at an online retail store

70 percent

personal consumption of retail goods and services accounts for approx ___ of the US GDP

11 trillion

in ____, all of a customers financial data are pulled together at a single personalized web site

account aggregation

all of the following are challenges faced by brick and clicks firms except

building a brand name

virtual merchants face potentially large costs for all of the following except

building and maintaining physical stores

which of the following sectors of the US retail industry is the largest

consumer durables

which of the following is not one of the central challenges facing the online retail industry

lack of physical store presence

which of the following is not a key industry strategic factor

synergies

in 2012, online retail sales revenues were approximately

22.4 billion

what is the largest sector of the online travel services market in terms of revenue

airline reservations

gross margin is defined as gross profit

divided by net sales revenues

what is another name for pro forma earnings

earnings before income taxes, depreciation, and amortization

which of the following is not one of the seven major segments of the retail industry

electronics and computers

to improve shipment and delivery, amazon has used all of the following techniques except

establishing pick up centers for pickup and delivery of commonly ordered goods

which of the following segments of the US retail market is highly concentrated, with large firms dominating sales

general merchandise

all of the following are examples of the challenges that traditional manufacturers experience when using the internet to sell directly to the consumer except

high cost structures

which of the following would not be considered a current asset

long-term investments

which of the following is not a major trend in online retail for 2012-2013

lunchtime purchases are the fastest growing time segment for online retail purchases

all of the following were parts of vision during the early days of e commerce except the belief that

new, first mover middlemen, with expertise in e commerce, would force traditional intermediaries out of business

which of the following has experienced the most significant online growth

offline general merchandisers

current liabilities are debts of the firm that will be due within

one year

all of the following are strategic factors that pertain specifically to a firm and its related businesses except

power of customers

all of the following are trends in the financial service industry except

pure online banks are displacing established multi channel firms

craigslist is a player in which of the following online services market

real estate services and career services

within the US retail goods/services market, personal consumption of ____ accounts for the largest share

services

all of the following statements are true except

the MOTO sector is also called the general merchandise sector

all of the following statements about the online insurance industry are true except

the internet has dramatically changed the insurance industry's value chain


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