Chapter 7- E Business and E Commerce
vertical exchanges
-connect buyers and sellers in a given industry (type of exchange)
ethical issues
-privacy: e payments and tracking -potential job loss due to disintermediation
C. wholesalers
Amazon Business is the biggest threat to ____. A. manufactures B. distributors C. wholesalers D. retailers
an e-mall
Amazon is an example of what?
buy-side marketplace
B2B model in which organizations attempt to procure needed products or services from other organizations electronically. -big method of buying goods is the reverse auction
sell-side marketplace
B2B model in which organizations sell to other organizations from their own private e-marketplace or from a third-party site. ex: dell auction.com, ariba.com, Avnet.com, etc
C. sell- side marketplace
In the ____, organizations sell their products or services to other organizations electronically from their own private e-marketplace website or from a third- party website. A. electronic exchange B. buy- side marketplace C. sell- side marketplace D. sellers exchange
-vertical exchanges -horizontal exchanges -functional exchanges
What are the 3 types of public exchanges that happen in electronic exchanges?
sell- side marketplace
When organizations come to a company's Web site for procurement, such business is classified as a(n):
C. stored- value money
____ cards allow you to store a fixed amount of prepaid money and then spend it as necessary. A. purchasing B. smart C. stored- value money D. electronic credit
e- commerce
buying and selling through computer networks
horizontal exchanges
connect buyers and sellers across many industries (type of exchange)
domain name
considered legal when the person or business who owns the name has operated a legitimate business under that name for some time.
find the best price
customers choose the best price of the options given from a middle man
Name-your-own-price
customers decide how much they want to pay
E-tailing (electronic retailing)
direct sale of products and services through electronic storefronts or electronic malls, usually designed around an electronic catalog format and auctions.
disintermediation
elimination of intermediaries in electronic commerce
Clicks and Motor Organizations
organizations that do business in both the physical and digital dimensions
e- procurement
purchasing by using electronic support
Cybersquatting
registering domain names in the hope of selling them later at a higher price
banner
simply electronic billboards that promote a product or a vendor.
procurement
the buying and reselling of goods that have already been produced
Business-to-consumer (B2C)
the sellers are organizations and the buyers are individuals
electronic mechanisms
-electronic catalogs -electronic auctions (forward and reverse) - e storefronts (email) -e-marketplaces are all what?
physical
Brick and motor organizations are what kind of organizations?
C. smart
Modern credit cards are ____ cards. A. purchasing B. stored- value money C. smart D. electronic credit
virtual (pure play)
Organizations in which the product, the process, and the delivery agent are all digital.
group purchasing (e- coops)
Small buyers aggregate demand to create a large volume; the group then conducts tendering or negotiates a low price
D. vertical
____ exchanges connect buyers and sellers in a given industry. A. horizontal b. indirect c. direct d. vertical
B. security
____ is a limitation of e- commerce. A. accessibility B. security C. cost D. convenience
A. indirect
____ materials are those items that are needed for HBO. A. indirect B. horizontal C. vertical D. direct
A. B2B; B2C
_____ is larger by volume; _____ is more complex. A. B2B; B2C B. B2C; B2B C. B2C; B2C D. B2B; B2B
A. cookies
______ are the main threat to privacy on the internet. A. cookies B. RFIDs C. smart cards D. ERPs
B. electronic credit
______ cards allow customers to charge online payments to their credit card accounts. A. purchasing B. electronic credit C. smart D. stored- value money
multi channeling
a process in which a company integrates its online and offline channels (issue in e tailing)
Business-to-employee (B2E)
an organization uses EC internally to provide information and services to its employees.
pop-up ad
appears underneath the active window; when users close the active window, they see the ad
e business
e-commerce and serving customers collaborations with business partners, and performing electronic transactions
Business-to-business (B2B)
e-commerce in which the buyers and sellers are business organizations
Consumer-to-consumer (C2C)
e-commerce involves business transactions between users, such as consumers selling to other consumers via the internet (hint: a model)
Business to Consumer (B2C)
this commerce has: -electronic storefronts and malls -online service industries -issues in e-tailgating
bitcoin
type of digital currency in which encryption techniques are used to regulate the generation of units of currency and verify the transfer of funds, operating independently of any central bank
Business-to-business (B2B)
type of e commerce: -sell- side marketplaces -buy-side marketplaces -electronic exchanges
B. buy- side marketplace
The ___ is a model in which organizations attempt to procure needed products or services from other organizations electronically. A. sellers exchange B. buy-side marketplace C. electronic exchange D. sell- side marketplace
channel conflict
The alienation of existing distributors when a company decides to sell to customers directly online. (issue in e-tailing)
False
True or False: Due to privacy issues, it is illegal for e-commerce Web sites to use cookies to record their customer's past behaviors and discover their identity.
False
True or False: The sales tax laws that apply to brick-and-mortar stores also apply to all e-commerce stores.
False
True or False: Trademark owners in the U.S. are not allowed to sue for damages in cases of cybersquatting.
B. product custominzation
With ___ , customers use the internet to self- configure products or services. A. electronic exchanges B. product customization C. group purchasing D. bartering online
D. group purchasing
With _____, small buyers aggregate demand to create a large volume and then negotiate lower prices. A. electronic exchanges B. product customization C. bartering online D. group purchasing
A. direct
___ materials are inputs to the manufacturing process. A. direct B. indirect c. horizontal d. vertical
B. banners
____ are/is electronic billboards that promote a product or vendor. A. spam B. banners C. pop- under ads D. pop- up ads
B. smart
____ cards contain a chip that can store a large amount of information as well as on a magnetic stripe for backward compatibility. A. electronic credit B. smart C. purchasing D. stored- value money
D. horizontal
____ exchanges connect buyers and sellers across many industries. A. vertical B. indirect C. direct D. horiztonal
electronic payment mechanisms
-electronic checks (e-checks) -electronic cards (credit, purchasing, and store value money cards) -bitcoins are what type of payment mechanisms?
legal and ethical issues specific to e-commerce
-fraud on the internet -domain names -cybersquatting -taxes and other fees -copyright are what kind of issues?
pop-up ad
A ________ is automatically launched by some trigger and appears in front of the active window.
C. reverse
A major method of procuring goods and services in the buy-side model is the ____. A. downward B. upward C. reverse D. forward
reverse auctions
Auctions in which one buyer, usually an organization, seeks to buy a product or a service, and suppliers submit bids; the lowest bidder wins.
forward auctions
Auctions that sellers use as a selling channel to many potential buyers; the highest bidder wins the items.
D. B2B
Electronic checks are primarily used in ____. A. G2C B. C2G C. B2C D. B2B
C. online direct marketing
In _____, manufactures or retailers sell directly to customers. A. viral marketing B. electronic tendering C. online direct marketing D. affiliate marketing
functional exchanges
In _________, needed services such as temporary help or extra space are traded on an as-needed basis.
buy-side
In the ________ marketplace model, the reverse auction is typically used.
bricks and motar organizations
Organizations in which the product, the process, and the delivery agent are all physical.
cyber banking
electronic banking is known as?
mobile commerce (m-commerce)
electronic commerce conducted in a wireless environment
functional exchanges
needed services such as temporary help or extra office space are traded on an "as-needed" basis
Online direct marketing
retail sell directly to customers