COM Chapter 8: Listening - Receiving and Responding and Group Project Introduction
What is the term for attaching meaning to a message?
Understanding
A number of factors such as physiological disorders and background noise can diminish __________, the first stage of listening.
Hearing
A hot, stuffy room is an example of which barrier to listening?
Noise
Much of the advice people offer on listening is __________.
Overly simplistic
Pretending to listen while thinking about something else characterizes which type of listening?
Pseudolistening
Interpersonal listening is defined as the process of __________ and responding to others' messages.
Receiving
After listening carefully to your sister's account of how she was let go at work, you ask her how she feels. You are what kind of listener?
Relational
What stage of the listening process demonstrates its transactional nature?
Responding
Whereas hearing is a physiological process, attending is a psychological one that is part of the __________ stage of perception.
Selection
Your spouse is not interested in hearing how you feel when your boss belittles you at work. Instead, he suggests ways you can avoid such criticism. He is what kind of listener?
Task-oriented