Communications test 2 quizzes 5-8

Javier failed to impress an interviewer because he vocalized his pauses with "um" and "er" when answering questions. These are types of ________

disfluencies

Which of the following is an example of language that is neither sexist nor racist

Humanity

What did research into the online community of Wiki indicate about its language use?

If the Wiki community wants to grow, it should increase the number of female administrators

Samuel values harmony in his in-group and also inclined to hide his negative emotions about outsiders. Samuel is most likely from which of the following countries?

India

What has research revealed about online language and gender

Women and men use the word "we" about equally, but they do so in different ways.

The most common response to someone sharing a problem is

advising

People who are ______ oriented are much more aware of their emotional states.

affectively

Jason tends to withhold judgement until he hears everything a person has said, and he considers all sides of an issue before responding. Jason is a(n) ______ listener.

analytical

Whereas hearing is a physiological process, _________, the second step in the process, is a psychological one.

attending

When Jordie sat next to Fatima on the park bench, she laid down the book that she was reading between the two of them. This is an example of _______.

barrier behavior

Emotional intelligence involves which of the following abilities?

being sensitive to the feelings of others

The fallacy of _____ can set in motion a self-fulfilling prophecy.

catastrophic expectations

It's difficult to talk to Kathleen about her plans after graduation as she essentially has none. So when the topic comes up she becomes testy and views comments or suggestions as personal criticism. Kathleen is exhibiting which style of listening?

defensive listening

Akira arrived at the office in a foul mood, but after spending his morning in a teamwork with a group of upbeat colleagues, he cheered up considerably due to _______.

emotional contagion

Restricting emotional expression is an important part of ________.

emotional labor

When retelling the original message, which style of listening presents a distorted version of it?

fill in the gaps

Courtney responded to Adam's story about getting into a fight by asking, "What did you say after it was over?" This type of questioning is used to ________.

gather more facts and details

"It doesn't matter how hard I work. My boss expects too much from me and will never promote me. I should just accept it." This statement is associated most closely with the fallacy of ______.

helplessness

"This was written on my cell phone, so please excuse the likely errors." The preceding cell phone signature is an example of _____.

impression management

We often choose-understandably and sometimes wisely-to listen mindlessly rather than mindfully due to which barrier to listening?

information overload

Jessica is a poor student and tunes out whenever her friends discuss their good grades. Jessica is a(n) _______.

insulated listener

We have a lot of "spare time" to spend with our minds while someone is talking due to which barrier to listening?

rapid thought

Madison is unhappy with what she feels her roommate's insufficient commitment to household chores like vacuuming and kitchen clean-up. Her roommate, Karen, doesn't perceive a problem, however. What type of language should Madison use when broaching this topic with her?

"I" Language

Which type of language acknowledges that people don't make us like or dislike them?

"I" language

Mark is wrestling with the decision to find a new apartment because he doesn't get on to well with his current roommate Jason. This topic is sensitive and emotionally charged. How should his friend Charlise respond when Mark shares his thoughts on the subject?

"tell me more. I'm listening."

College students spend ______ percent of their communication time listening.

55

Which component of an assertive message is missing from the following? "Because you failed to pick me up this morning. I was late for class and wound up getting called out for it by the professor."

A description of your feelings

When Charlice, who lives in New York City, gets an invitation to a party at 9:000 P.M., she doesn't think of showing up before 10:30 P.M. This is an example of which category of nonverbal behavior

Chronemics

Which of the following is a strategy of linguistic affiliation and accommodation?

Convergence

Which of the following assertions is true about gender and nonverbal communication?

Despite some differences, men's and women's nonverbal communication patterns have a great deal in common

Your freidn describes your parents as "traditional" while you describe them as "old-fashioned" Both terms are examples of which type of language?

Evaluative

Which of the following is a characteristic of the masculine style, according to Julia Wood?

Making abstract generalizations

Recent research has indicated that participants given transcripts to read were largely unable to identify the gender of people based on their word choice. This supports which approach to language and gender?

Minor differences

Rate, pitch, tempo, and volume are all aspects of ________.

Para-language

What communication technique is recommended in response to ambiguous nonverbal communication?

Perception checking

The number of times that information is heard or repeated and the amount of information received at once influence which component of listening?

Remembering

Who is most likely to have developed a par-asocial relationship

Terell, who has seen every episode of the TV show Empire twice

Jean-Paul is a bilingual Canadian. When asked about his summer vacation, his description in French is more romantic and emotional than his description of the same activities in English. Which communication concept would help explain this difference?

The Sapir-Whorf hypothesis

Which emblem is not universal?

Thumbs up

Why do some professional poker players wear sunglasses?

To hide the pupil dilation that may occur when lying

The primary goals of _____ feedback are to judge the speaker's message and provide guidance.

directive

Which assertion is true about mindless listening?

it frees us to focus our minds on messages that require our careful attention

When Professor Martinez looked out at the class during her lecture, she noticed David slouched in his seat and assumed he was bored. David's nonverbal behavior is an example of which category?

kinesics

Isa listens carefully to her friend Zoey explain why she wants to drop out of college. She understands her position clearly, but Isa tells Zoey that she disagrees with her decision. This exchange illustrates a high degree of ________.

listening fidelity

What has research revealed about physical attractiveness?

men and women whom others view as attractive are rated as being more sensitive, kind, strong, sociable, and interesting that their less fortunate brothers and sisters.

Regarding nonverbal communication, the culture in which people live is far more important than their ________.

nationality or ethnicity

Which of the following assertions is true about nonverbal communication is mediated messages?

one-word text responses followed by a period are viewed as less sincere than those without punctuation

"I can never think of anything intelligent to say when a professor calls on me in class." this statement is associated most closely with the fallacy of ______.

overgeneralization

Offering an example of what you think the speaker is talking about and reflecting the underlying theme of the speaker's remarks are types of ________ statements.

paraphrasing

Communicating in ways that save face for both senders and receivers is defined as _________.

politeness

When your boss says "let's get together tomorrow." It means something different than when your romantic partner says the same thing. This is due to ___________ rules of language

pragmatic

Looking out from the podium at a sea of blank faces. Lily fears her topic is of no interest to anyone. Then she tells herself not to despair because once she starts speaking she will soon captivate her audience with her presentation on fly fishing. This is an example of ________.

reappraisal

Monitoring physiological changes, nonverbal behaviors, thoughts, and verbal messages are all ways of helping you _______.

recognize your feelings

The indirect relationship in the Ogden and Richards "triangle of meaning" is between a symbol and a _____.

referent

Nonverbal _____ are cues that help control verbal interaction.

regulators

Reappraising an event takes place through a form of intra-personal communication called?

self-talk

We agree that horses are animals, and houses are building due to which rule of language?

semantic

Stella reads various genres of books, but the ones exhibited on her bookshelf in her office are exclusively academic and scholarly. This is a form of impression management based on ________.

setting

Which of the following is a form of primarily nonverbal communication

silence

Darby and her friend Shane argue about whether a particular painting they saw at a recent art opening is postmodern. During the course of this debate, they discover that they actually agree about various aspects of the painting but are using the term "postmodern" in different ways. Disagreements like this occur because language is ________.

subjective

Which method is based on the idea that the key to changing feelings is to change unproductive cognitive interpretations?

the rational-emotive approach

To say you are "annoyed" when you are actually "furious" is an instance of _________.

understatement

"Communication without words" is an oversimplified definition of nonverbal communication because it fails to distinguish between verbal and _______ communication.

vocal

Which assertion is true about culture and emotion?

whereas individualists are quite frank about expressing negative emotions toward outsiders, collectivists are more likely to hide emotions such as disliking