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External communication includes: 1- personal letters 2- congratulatory notes 3- memos 4- letters of reference

1, 2, and 4

Most infant caskets increase in length in increments of

6 inches

An existential statement about the physical and social world is known as

A belief

A man, a woman and their unmarried children in one household is

A nuclear family

A formal written command issued by a court of law

A writ

A burial vault which is closed by placing the dome over the base is called a(n):

Air seal

A vertical passage for conduction products of combustion to the atmosphere:

All of these are correct

Laws that are designed to prevent one corporation from controlling a large share of a market or products are

Anti-trust laws

The section of a Roman Catholic church where the Communion Table is found is the:

Chancel

This type of cemetery originated in Europe where it was thought that the closer to the place of worship a person was, the greater their chance of going to heaven:

Church yard

A carrier that transports goods or persons for a fee for all who apply for the services and without discrimination is called a

Common carrier

For the average citizen, the most important courts of the state court systems are the

Courts of original general jurisdiction

The most positive sign of death is

Decomposition

A component of the casket handle is the

Ear

Capital that is invested in the business by the owner(s):

Equity capital

A written agreement, such as a deed, is delivered to a third person. That person is to deliver it to another person only on performance of a specific action by the person. This type of agreement is known as an:

Escrow

A common pattern of symptoms experienced by those who have lost relatives or friends through death is known as

Grief

A solid surface in a cremation retort upon which the body is placed is called:

Hearth

Leader of the local congregation, in Islam

Imam

Life insurance that protects a firm against losses due to the death of a key employee:

Key person life insurance

A new form of business ownership (not a corporation) approved in most states since approximately 1994- combines aspects of partnerships with the limited liability of a corporation; owners know as members:

Limited liability company

Eligibility for the social security lump-sum death benefit is measured by:

Marital status of the deceased

The general term applied to markers or other permanent items used to identify the place of interment. Their purpose is to commemorate a family or an individual.

Memorial

The modern definition of psychology is that it is the study of individual human:

Mind and behavior

Honorary title of a Roman Catholic Priest

Monsignor

An announcement of death in a newspaper that has a biographical sketch of the deceased person's life, listing occupation, organizational affiliations and notable accomplishments, sometimes with a photograph:

Obituary

A funeral home's family car is considered a

Private carrier

Any Western Christian who is not an adherent of the Roman Catholic Faith

Protestant

The passing of title from seller to buyer for a price is called a:

Sale

Which of the following is written properly?

Statement A: DISCLAIMER OF WARRANTIES THE FUNERAL HOME MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE CASKETS LISTED ABOVE. THE ONLY WARRANTIES, EXPRESSED OR IMPLIED, GRANTED IN CONNECTION WITH CASKETS SOLD ARE THE EXPRESS WRITTEN WARRANTIES, IF ANY, EXTENDED BY THE MANUFACTURERS THEREOF. THE FUNERAL HOME HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, RELATING TO THE CASKETS, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

In service to the public, the funeral director must always be conscious of the basic ________ which consistently maintains the ability to be seen as a dependable and honest business person in the community.

Trust

Who determines if a product needs to be included in your HazCom program?

Your employer


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