Exam 2: Ch 5, 6, 7 & 8
CH 5: Which of the following is a second-order reality?
Your neighbor is an eco-conscious person.
CH 6: The dictionary meanings, or _________, of a word like "home," are often less important than its connotations, the feelings it evokes.
denotations
CH 7: Nonverbal communication is better suited to expressing ___________ than it is ideas.
feelings
CH 8: Which statement is TRUE about hearing versus listening?
Hearing is the process in which sound waves strike the eardrum and cause vibrations that are transmitted to the brain.
CH 6: Edward Sapir's research on the ___________ language discovered that this culture makes no distinction between nouns and verbs, describing the entire world as being constantly in process.
Hopi
CH 7: Which statement would be easier to express nonverbally?
I'm excited.
Ch 8: We often choose - understandably and sometimes wisely - to listen mindlessly rather than mindfully due to which barrier to listening?
Information overload
CH 5: Classifying someone as "uncooperative uses which type of perceptual schema?
Interaction-based
CH 5: Partners are likely to view each other more benevolently than accurately. When does this occur?
Interpretation
CH 7: A transmitter that can't be shut off is a metaphor illustrating which quality of nonverbal communication?
It is always occurring.
CH 7: During the COVID pandemic, you greet friends with a hearty wave because your broad smile cannot be seen behind the mask. What quality of nonverbal communication does this gesture illustrate?
It is primarily relational.
CH 6: The Stroop effect illustrates the influence of _____________ on perception.
Language
CH 8: Having a supervisor who is an active, empathic listener is correlated with which of the following?
Less stress and higher satisfaction at both work and home
CH 6: Which theory explains why bilingual speakers seem to think differently when they change languages?
Linguistic Relativity
CH 8: What do managers rank as the ability they seek most in new hires?
Listening
CH 8: Schemas and stereotypes are associated with which type of listening?
Mindless
CH 5: Your friend calls you music lame, and you reconsider how you like it now. This shift occurs when?
Negotiation
CH 5: What did Nelson Mandela mean when he said, "Where you stand depends on where you sit?"
No one perceives the world exactly as you do.
CH 7: When a construction worker directs traffic, her nonverbal communication serves a ____________ function, but when she smiles at you while doing it, her nonverbal communication serves a _____________ function.
Practical; Social
CH 6: After overhearing one person say, "I think we should break up," you expect a serious conversation instead of laughing. Clearly, this couple shares cues and experiences that shape their interpretation of what was said. In other words, they have their own ___________ rules.
Pragmatic
CH 5: Which term describes the determination of causes and effects in a series of interactions?
Punctuation
After listening carefully to your sister's account of how she was let go at work, you ask her how she feels. You are what kind of listener?
Relational
CH 5: You receive a C on your analysis, but you believe you deserved a much higher grade. Communicators do not share ____________
Second-order realities
CH 5: At a loud restaurant, you focus on your friend and filter out the other noise. This occurs when?
Selection
CH 6: Your uncle is offended when you call him "sick," which you meant as a compliment. This misunderstanding is due to the ____________ nature of language.
Subjective
CH 6: In English, the word 20 is "twenty," but in Spanish, it is "veinte." This difference illustrates the language is ______________
Symbolic
CH 6: The Star Wars character Yoda is famous for statements such as "Powerful you have become; the dark side I sense in you." Yoda is known for playing with what kind of linguistic rules?
Syntactic
CH 8: Your spouse is not interested in hearing how you feel when your boss belittles you at work. Instead, he suggests ways you can avoid such criticism. He is what kind of listener?
Task-Oriented
CH 7: One early claimed that ___________ percent of the emotional impact of a message comes from a verbal source.
7
CH 5: You learn a secret about what your teacher does in your free time. This changes how you perceive them, why?
Access to information
CH 7: Your brother avoids eye contact when you ask him about his plans for the weekend. You're not sure how to interpret his behavior due to which characteristic of nonverbal communication?
Ambiguity
CH 8: Which type of listening can be impractical when a deadline is fast approaching?
Analytical
CH 7: Malik raises his eyebrows and whistles when a friend picks him up in a new car. Which statement accurately describes this communication?
Both his eyebrow movement and his whistle are nonverbal.
CH 6: what does schadenfreude, a term that has no equivalent in English, mean?
The happiness felt while thinking of another's misfortune
CH 6: Janelle considers herself a survivor of domestic abuse rather than a victim, a term she prefers for its _________ meaning.
Connotative
CH 5: Dylan sees Coach as a Bully. Coach sees himself as motivational. They both have different _____________
narratives
CH 7: The most inclusive definition of nonverbal communication is messages expressed by ____________ means.
nonlinguistic
CH 8: Much of the advice people offer on listening is ___________
overly simplistic
CH 8: Interpersonal listening is defined as the process of ___________ and responding to others' messages.
receiving
CH 7: Compared to verbal communication, nonverbal messages are often ______________
unconscious