example questions

four key components of deal and kennedy's" strong cultures"

Values, Heroes, rites/rituals, and cultural network

According to the Montreal School of CCO, substance and meaning represents which part of the "co-orientation" process?

text

hegemony occurs when an opposed group rises up and becomes equal

False: the domination of one state or group over its allies

Jamal is an active member of the marketing department who coordinates activities with the advertising department. Jamal is:

a bridge

The flow of communication most concerned with organizational identity is

activity coordination flow

Investigating communication in the workplace by finding optimal ways to set up a communication network system for employees who telecommute represents a(n) ___________ approach to communication.

cybernetic

Jordan is a manager in a Human Resources organization. He has a message for Bob who works on the assembly line. What channel is he likely to use to get the message to Bob?

face to face, telephone, email, and memo

Which of the following is not one of Pfeffer's Seven Practices of Successful Organizations?

family-based organizing

Approaching organizations culture with the idea that there may be multiple manifestations of culture that are difficult to interpret represents which perspective of culture?

fragmentation

the second level of schein's model includes

individual and group values

Which of the Hawthorne Studies found that employees were more interested in talking about their feelings and attitudes rather than the work itself?

interview program

Learning about the inside language of an organization best represents crossing which boundary of membership negotiation?

knowledge

The direction of communication in a human resources organization is

multidirectional

Having a checklist for Amazon employees to follow when preparing an order to ship illustrates which tenant of Taylor's theory?

one best way to do every job

Scheins model would be best illustrated by an

onion

A business practice associated with globalization involves business moving manufacturing and service centers to countries where labor is cheap. This practice is commonly known as

outsourcing

Bob manages a clothing store and never worries too much about treating his employees well, because he knows the local area is full of students willing to work for minimum wage. What principle of the "machine metaphor" does Bob's attitude exemplify?

replaceability

Farrah is upset because her job as a secretary pays her very little. She's able to keep food on the table for herself and her three children, but has a difficult time paying the rent every month and is worried that they might lose the apartment if she doesn't find a bettter job. According to Maslow, what need level is Farrah concerned with?

safety

Jim works at a landscaping company and is very appreciative that his employer provides hearing protection to protect his ears when he mows the lawns. According to Maslow, what need level is Jim concerned with?

safety needs

Human relations principles argue that....

satisfaction of higher-order needs leads directly to job satisfaction.

The themes identified by Peters and Waterman characterize excellent organizations as

staying focused on what they do best and avoiding radical diversification.

which of the following terms characterizes communication content within a human relations organization?

task and social

what did the study by ellison et al find (facebook article)

there was a strong relationship between facebook and social capital

Weick proposes a ________________ process in which rules and cycles are saved for future organizational use.

transformation

younger generations are more likely to value a positive culture

true