global supply chain CH1

The bullwhip effect causes an amplification of the variation in the demand pattern along the supply chain. TRUE OR FALSE

True

Which company is experimenting with the management of the final mile of delivery in some markets, using small aerial drones to deliver shoebox-size packages from fulfillment centers? a. Zappos b. UPS c. FedEx d. Amazon

Amazon

The following is an example of the bullwhip effect: a. Barkley's is unhappy with the performance of a distributor which causes a chain-reaction of replacements to companies involved in its supply chain b. Barkley's produces a defective product and thus realizes an excessive increase in consumer returns c. Barkley's incorrectly anticipates consumer demand resulting in stockouts at several popular retailers d. Barkley's products are so successful that it adds a new retailer for distribution

Barkley's incorrectly anticipates consumer demand resulting in stockouts at several popular retailers

According to the text, which of the following is considered a current trend in supply chain management? a. Using supply chain analytics b. Increasing supply chain visibility c. Both "Using supply chain analytics" and "Increasing supply chain visibility" d. None of these choices are correct.

Both "Using supply chain analytics" and "Increasing supply chain visibility"

The continuing cycle of erratic demand causing forecasts to include safety stock which in turn magnify supplier forecasts and cause production planning problems is known as: a. Process integration b. Bullwhip effect c. Back-shoring d. Supply chain management

Bullwhip effect

Developed in the 1990's as a popular way of developing radically new business processes in an effort to reduce waste and increase performance is referred to as: a. Process integration b. Benchmarking c. Business process reengineering d. Vertical integration

Business process reengineering

Which of the following activities would fall under the foundational element of operation? a. Demand management b. Supplier management c. Third-party logistics services d. Distribution network

Demand management

Which of the following can happen as a result of the bullwhip effect? a. Excess costs for each firm in a supply chain b. Decreased levels of safety stock c. Increase in defective products d. Quicker distribution to warehouses

Excess costs for each firm in a supply chain

Which of the following is a reverse logistics activity: a. Delivering finished goods to your customer b. Managing the quality of products c. Recycling products and components d. Developing a collaborative relationship with your supplier

Recycling products and components

The following strategy is usually employed by lean organizations in an effort to ensure continued quality compliance among suppliers and with internal production facilities: a. CAPS b. MRP II c. 3PL d. Six Sigma

Six Sigma

Which of the following activities allows buyers to assume the supplier will meet certain product quality and service requirements? a. Right-shoring b. Business process reengineering c. Distribution network d. Supplier certification

Supplier certification

Which of the following acronyms is NOT paired with its correct "translation?" a. ERP - Enterprise Resource Planning b. TLS - Third-party Logistics Services c. TQM - Total Quality Management d. JIT - Just-in-Time

TLS - Third-party Logistics Services

Lean production is typically associated with which of the following company's production systems? a. Kraft b. Samsung c. Toyota d. Proctor and Gamble

Toyota

Which of the following would be considered a third party provider?

a. An end product manufacturer b. A firm that leases storage warehousing c. A Raw materials supplier d. An intermediate component manufacturer

When a particular item is in short supply accompanied by rising prices, a firm might find it beneficial to:

a. Discontinue buying the product and focus more on cheaper products. b. Purchase the item from a manufacturer who cuts corners and provides a product below market price. c. Align itself with one of the suppliers to ensure a continued supply of the scarce item. d. All of these choices are correct

Supply chain management includes the planning and management of all activities involved in sourcing and procurement, conversion, and all logistics management activities. It also includes:

a. Selling and marketing products b. Program evaluation and review techniques. c. Coordination and collaboration with channel partners d. Human resources and job design

According to the text, the FOUR important elements of the supply chain are: a. Supply, operations, logistics, integration b. Purchasing, manufacturing, transportation, retail stores c. Supply, operations, manufacturing, distribution d. Purchasing, manufacturing, logistics, transportation

a. Supply, operations, logistics, integration

According to the textbook, conditions which must be present for successful supply chain management include:

a. Vertical Integration b. Short-term company focused performance c. Corporate contracts regarding performance expectations d. Cooperation among firms

Trends in supply chain management include expansion of the supply chain and decreasing supply chain visibility. TRUE OR FALSE

b. False

An internal or external event that causes a disruption or failure of supply chain operations is an example of a. Six Sigma quality management b. Back-shoring c. Bull-whip effect d. Supply chain risk

d. Supply chain risk