HISTORY OF MANAGEMENT

Elton Mayo

Hawthorne Studies

Current developments in management practices

Operations management

Information Management

The process of accessing, processing, maintaining, evaluating, and disseminating knowledge, facts, or data for the purpose of assisting business decision making.

Bureaucracy Management

The process of examining the organizational aspects of companies and their work flow to explain how institutions function and how to improve their performance.

Scientific Management

Efficiency and productivity

task specialization and training

Taylor

Frederick Taylor

American mechanical engineer, who wanted to improve industrial efficiency. He is known as the father of scientific management, and was one of the first management consultants

Mary Parker Follett

Concerned that Taylor ignored the human side of the organization Suggested workers help in analyzing their jobs If workers have relevant knowledge of the task, then they should control the task

Scientific management principles

Develop a science for each job, hire workers with the right abilities, Train and motivate workers, Support workers

Taylor's four principles of scientific management included which of the following

Heartily cooperate with the men to ensure all the work is done in accordance with the science that has been developed

Which is a limitation of scientific method

Knowlege based work cant be observed and broken down for effciencies like manual labor

Bureaucratic Management

Max Weber

The Gilbreth's research provided many important principles that were later incorporated into

Quality assurance and quality control programs

interpersonal relationships

The contacts a person has with many different people

Taylor and Weber agreed on hiring the right worker for the job. Employee selection and promotion should be based on experience, competence, and technical qualification demonstrated by examinations, education, or training. There is no nepotism. Weber called this

The Formal Selection Process Rule

Henri Fayol

administrative management

System Management

research