HISTORY OF MANAGEMENT
Elton Mayo
Hawthorne Studies
Current developments in management practices
Operations management
Information Management
The process of accessing, processing, maintaining, evaluating, and disseminating knowledge, facts, or data for the purpose of assisting business decision making.
Bureaucracy Management
The process of examining the organizational aspects of companies and their work flow to explain how institutions function and how to improve their performance.
Scientific Management
Efficiency and productivity
task specialization and training
Taylor
Frederick Taylor
American mechanical engineer, who wanted to improve industrial efficiency. He is known as the father of scientific management, and was one of the first management consultants
Mary Parker Follett
Concerned that Taylor ignored the human side of the organization Suggested workers help in analyzing their jobs If workers have relevant knowledge of the task, then they should control the task
Scientific management principles
Develop a science for each job, hire workers with the right abilities, Train and motivate workers, Support workers
Taylor's four principles of scientific management included which of the following
Heartily cooperate with the men to ensure all the work is done in accordance with the science that has been developed
Which is a limitation of scientific method
Knowlege based work cant be observed and broken down for effciencies like manual labor
Bureaucratic Management
Max Weber
The Gilbreth's research provided many important principles that were later incorporated into
Quality assurance and quality control programs
interpersonal relationships
The contacts a person has with many different people
Taylor and Weber agreed on hiring the right worker for the job. Employee selection and promotion should be based on experience, competence, and technical qualification demonstrated by examinations, education, or training. There is no nepotism. Weber called this
The Formal Selection Process Rule
Henri Fayol
administrative management
System Management
research