leadership and change ch 14

According to Bass, transformational leaders most likely: A. possess impression management skills. B. motivate followers by setting goals. C. use rewards to boost performance. D. perpetuate the status quo.

A

What is the underlying cause for a huge percentage of failed change initiatives? A. The leader is unable or unwilling to address organizational culture and capabilities issues. B. The leader optimizes one part of the organization at the expense of the firm's stockholders. C. The leader lacks a compelling vision for the financial strength of the organization. D. The leader fails to demonstrate empathy and listening skills with key followers.

A

Which of the following leader actions would LEAST likely increase follower dissatisfaction levels? A. Lowering employee performance standards B. Comparing benchmarks against other organizations C. Capitalizing on some type of financial or political crisis D. Talking about potential competitive threats against the organization

A

Which of the following statements about transformational leaders is most likely true? A. They are inherently future-oriented. B. Their vision is based solely on their own values. C. They struggle with reframing issues and concepts. D. They are rarely controversial or emotionally expressive.

A

Which of the following statements is most likely true of leaders? A. Transactional leaders motivate societal change. B. All transformational leaders are charismatic. C. All charismatic leaders are transformational. D. Transactional leaders are highly uncommon.

B

_____ takes place when followers do no more than abide by the policies and procedures surrounding change requests. A. Cooperation B. Compliance C. Commitment D. Malicious compliance

B

The _____ authority system is associated with leaders thought to possess divine or superhuman qualities. A. traditional B. legal-rational C. charismatic D. personalized

C

Which component of transformational leadership most strongly correlates to the Five Factor Model (FFM) personality dimension of agreeableness? A. Inspiring trust B. Visionary thinking C. Empowering others D. High impact delivery

C

In the _____ stage of coping with change, you start to question whether the company really knew what it was doing by letting you go and perhaps rationalize that they will probably be calling you back. A. acceptance B. rejection C. anger D. shock

B

According to Beer's model for organizational change, leaders can increase the amount of change by: A. increasing the amount of resistance in followers. B. decreasing the level of dissatisfaction. C. having an unstructured change plan. D. increasing the clarity of vision.

D

The _____ component of the change model involves the change initiative becoming tangible and actionable because it consists of the development and execution of the change plan. A. structural system B. dissatisfaction C. resistance D. process

D

The type of thinking that occurs when leaders act to optimize their part of the organization at the expense of suboptimizing the organization's overall effectiveness is known as: A. systems thinking. B. reframing. C. resistance. D. siloed thinking.

D

The "S" in the SARA model refers to: A. stress. B. shock. C. situation. D. systems.

B

The formula for the rational approach to change is: A. C = D × O × T > R B. C = D × M × P > R C. C = M × R × D > P D. C = D × O × L × T

B

According to Beer's model for organizational change formula, what does C represent? A. Amount of coordination B. Type of coordination C. Amount of change D. Type of change

C

According to the Multifactor Leadership Questionnaire (MLQ), which type of leader avoids responsibilities, fails to make decisions, or is absent when needed? A. Bureaucratic B. Autocratic C. Laissez-faire D. Democratic

C

_____ leadership serves to change the status quo by appealing to followers' values and their sense of higher purpose. A. Supportive B. Transactional C. Transformational D. Participative

C

Transactional leadership: A. occurs when a person possesses authority not because of tradition, but because of the laws that govern the position occupied. B. serves to change the status quo by appealing to followers' values and their sense of higher purpose. C. occurs when the traditions of society dictate who has authority and how this authority can be used. D. occurs when leaders and followers are in some type of exchange relationship in order to get needs met.

D

Which of the following is the most important situational factor associated with charismatic leadership? A. Technological innovation B. Task interdependence C. Organizational downsizing D. Presence/absence of a crisis

D

Which of the following statements about a company's vision is most likely FALSE? A. A vision helps the organization make choices about what it should and should not do. B. A vision statement should provide guidance for an organization's actions. C. Leaders often work with a team of followers to craft a vision statement. D. The final destination for an organization is identified in its vision.

D