Management 3300 Exam 1

Families standards is widely used for wifi connections?

802.11

A disadvantage of being a first mover

Being the explainer

Example of peer-to-peer network

BitTorrent

______________ refers to a technology that uses radio waves for connectivity and is commonly used for wireless connections over very short distances

Bluetooth

Oldest programming language still used today, mainly for legacy business apps. Software written in this language was updated for Y2K bug.

COBAL

Professional charged with developing and implementing policies designed to protect employee and customer date from unauthorized access

CPO

Undoes the last executed command

CTRL-Z

A tactic to reduce churn

Call customers to find out why they cancelled

The person who heads the department responsible for managing and maintaining information systems, and ensuring they support the organization's strategic goals

Chief Information Officer

Responsible for ensuring that a company's confidential information is well-protected?

Chief Information Security Officer

Unknown hackers hack into the network security of a bank and steal the personal identification information of approximately 200,000 clients. Which of the following persons will be responsible for handling this situation?

Chief Information Security Officer

___________ plays a leading role in managing efforts to improve an organization's ability to capture, nurture, and disseminate expertise

Chief Knowledge Officer

In a hospital who would be responsible for ensuring that hospital policies safeguard the information of the patients?

Chief Privacy Officer

______________ refers to ICT architecture in which users access software applications and information systems remotely over the Internet, rather than locally on an individual PC or from servers in the organization's data center.

Cloud computing

Task is performed by utility software

Compressing and backing up files

Naming system that maps a more memorable URL to the actual IP address

DNS

Business process management (BPM) is the field that focuses on

Designing, optimizing and stream lining

When companies such as Kodak, Casio, and Olympus started offering digital cameras that required no field in the 1990's, it was an example of

Disruptive innovation

Organizations implement information systems to support and streamline business process, but never eliminate them. True or False

False

The drive to rebrand some familiar services as "cloud computing" is solely about building a brand new architecture rather than about the marketing hype created. True or False.

False

The goal of Porter's business strategy options is to achieve a temporary competitive advantage in an industry. True or False.

False

Voice calls require circuit-switching cannot be configured to a packet-switching network. True or False

False

Obama successfully passed a bill requiring stock to be held for at least 1 second in order to curtail high frequency trading. True or False.

Fasle

Cloud computing-based service

GoogleDocs

Describes a roadmap created by an organization to describe its current situation and where it should head to achieve its mission, focusing especially on business strategy and the technology infrastructure required to achieve it?

Grid computing

An example of an amplification effect related to information systems

Information on a person's social networking account can easily be distributed to an unintended audience

How did online markets affect the dynamics between buyers and suppliers?

It granted more power to the buyers

How does implementing information systems impact business processes?

It helps eliminate business process that aren't necessary

True of a byte

It holds eight zeros and ones and represents a single character

How does virtualization impact businesses

It lowers hardware expenses.

A drawback of using circuit-switched network?

It often wastes capacity

True of a strategic enabler

It transforms a business or helps build a new business model

Which computer component accepts signals and converts them to a digital format?

Keyboard

Southwest Airlines offers better fares compared to most of its competitors. This helps the company attract customers. Which of the following strategies is being used by Southwest Airlines?

Low-cost leadership strategy

Which of the following is not one of the hardware components of a computer system?

Mainframe

True of ICT architecture in the 1960s?

Mainframe computers formed the foundation of the ICT architecture

A function of operating systems

Maintaining file structures

Four components of an information system

People, Technology, Processes, Data

______________________ refers to technology that manages all the office phone lines, voice mail, internal billing, call transfers, forwarding, conferencing and other voice services

Private branch exchange (PBX)

A popular programming language

Python

Which of the following is a characteristic of random access memory (RAM)?

RAM is a volatile storage that is erased when power is turned off or lost

Used in supply chains to track shipments, or to make sure you have not stolen a book from the library

RFID

Part of a computer system

Storage, Input, Processing, Output

Type of software controls basic operations such as file management, disk storage, and hardware interface?

System software

Not a popular programming language

TOTRAN

Accurate description of Moore's Law

The number of transistors fitting on a chip doubles about every two years

True of the value chain

The value chain does not involve the intermediaries that a company maintains

An advantage of using twisted pair wires for transmission

Their thin, flexible shape lets them wind easily through ceilings, walls, and cubicles.

Commercial off-the-shelf software requires permission from the software developers before it can be installed and used. True or False

True

In a computer, the central processing unit handles information processing, calculations, and control tasks. True or False.

True

Java is often used to provide instructions for set-top cable boxes and webcams. True or False

True

The ASCII code determines how characters are encoded into digital strings True or False.

True

Advantage of cloud computign

Turns computing into a utility that can be increased or decreased as needed

What will not work to reduct customer churn?

Using short-term contracts with customers

______________ is a cost-cutting approach to servers in which multiple operating systems run concurrently on a single physical PC

Virtualization

Efficiency IS metrics consist of

Web Traffic

A major ethical issue arising out of value chain extension

Who is responsible when there is damage?

A computer network in which connections rely on radio waves at frequencies of 2.4 GHz or 5 GHz for transmission?

WiFi

What application is not utilized to form virtual teams?

Zello

Best describes a transistor

a small electrical circuit made from a semiconductor material such as silicon

Characterized as a support activity

administration and management

Based on the cloud computing concept

an information system shared by two or more businesses and accessed via the internet

A primary activity of an automobile manufacturer

assembling automobile parts

The success of web-based shopping hinges on

building stronger customer relationships and identifying the unique needs of each customer

How can a company avoid the trap of competing only on price?

by differentiating the products or services that it offers

The amount of turnover a product or service has over a period of time is referred to as

churn

Anything that gives a firm a lead over its rivals is called ________.

competitive advantage

________________ adds considerable value to information, particularly as a means to avoid bias or spin

completeness

Typically the biggest cost component in an organization's IT spending

cost of keeping the IT services running

A single high-temperature reading of a patient is a piece of

data

Decision making that draws on billions of pieces of aggregated information to reveal important trends and patterns is called

data-driven decision making

Optical scanners are used to

decipher barcodes and other symbols

The ecosystem in which a company is embedded is an

economic community that includes related industries

E-government involves ________.

efforts to make unclassified information available to citizens online

The operating system developed by Apple for mobile devices

iOS

Facts that are assembled and analyzed to add meaning and usefulness

information

IT acts as a strategic enabler when ________.

it focuses on the growth of an organization

best describes a business process

it is a set of activities designed to achieve a task

True of the information technology team in an organization

it works closely with the staff from other functional areas of the organization

A network which connects, computers, printers, scanners, and other devices in a single building or home is called a

local area network

Architectures refers to a client-server network in which any particular request by a client involves one or more servers?

n-tier

Software that is freely distributed, along with the code underlying the program, so that people can access the code to improve it is known as,

open source software

why are the operational requirements to run nonprofits considered similar to businesses?

operations such as payroll, accounting and finance, and human resources are essential for nonprofits

As a result of people editing, cutting and pasting, and making copies of electronic documents, ________.

organizations find it difficult to manage the electronic document retention process

A function of accounting information systems

procuring goods and services

The use of an information system in a grocery store would improve customer satisfaction by ________.

providing self-service checkouts

The role information systems play as tools to grow or transform the business is known as a

strategic enabler

In Kansas, an athletics association is partnered with a university to identify talented youth across the state. They use an online test to ensure easy accessibility to student across the state. This is an illustration of

strategic use of information systems

the main benefit offered by IPv6 compared to the previous protocol

supports a greater number of IP addresses

The most important reason why data can be shared across different systems?

the ability to convert any data into a digital form

Which of the following factors is the most important reason why data can be shared across different systems?

the ability to convert any data into digital form

A useful benchmark for information systems

the amount of IT spending per employee in an organization

what events led to tighter standards for accounting practices and a demand for more transparency in reporting

the global financial crisis of 2009

A concern regarding information systems that support virtual teamwork

the relative stage of infancy of such systems

True of the IT department areas

the system administration department installs, manages, and updates servers

How do web-based online self-service applications transform an organization's relationships with its customers?

they free customers from time-consuming forms of direct contact

Best illustrates the strategic use of IT

transforming the business model of an organization

Purple Stones, an interior decorator, has an online store to enable quicker purchase of its products. The website allows users to post reviews of products. This helps other customers evaluate the quality of a product before buying it. Which of the following is illustrated in this scenario?

user-generated content

A method employed by some organizations to prevent access to USB ports in order to keep employees from copying data

using epoxy glue

Part of system software

utilities