Module 1: Role of human resources

As an HR manager, which of the following would you want your staff to consider while updating company HR-related policies?

increased employee expectations of employers

A large company has historically been composed of mostly native English speaking employees. Over the past few years, the company has begun to offer employee handbooks in a variety of languages. The company has also noted a change in the average employee age. What trend in HR management is described by this scenario?

increasing workforce diversity

The role of human resources is:

to ensure that an organization has the right talent to achieve its strategic goals.

An HR professional must speak to an employee regarding the company dress code. Which HR management function would this fall under?

Administration

For a recent college graduate interested in breaking into the industry who has little to no experience working in Human Resources, which of the following positions would you recommend they look into as an entry level position? Base your response on the statistics provided by the Bureau of Labor Statistics.

Compensation, Benefits, and Job Analysis Specialist

Recruiting costs, such as job board postings, employer branding expenses, and candidate assessment costs, all contribute to which HR management metric?

Cost per hire

For an HR professional who specializes in immigration-based employment, which institute would be the best choice to seek development options for career advancement?

Council for Global Immigration

You are an HR professional and want to take your career to the next level. Which of the following is a good development option that might help you earn your next promotion?

Earn a professional credential or certificate

You have been working for your company for 6 years as a Human Resources Specialist. You enjoy what you do, but are looking to be further challenged with more responsibility. What would be a logical next position for you?

Human Resources Manager

You were just hired as an entry-level Human Resources Associate. Which would NOT be one of your roles?

To ensure employees all get paid the same amount for the same job.

What does the key HR management metric, HR Expense to Operating Expense Ratio, describe?

Total HR expenses divided by operating expenses for a given fiscal year

For an HR professional who deals mostly with compensation; broadly including compensation, executive compensation, sales compensation, benefits, and work life issues, which of the following organizations would be the best fit to seek certification from?

WorldatWork

An HR professional must speak to an employee regarding the company dress code. Which HR management function would this fall under?

administration

Which relevant course for human resource roles in general would help an employee develop their "soft skills"?.

business communication