STUDY.COM BUS 212-CHAPTER 16

Which of the following would NOT qualify as a rational subgroup for a sampled process?

Widgets produced over a 10-year period.

What is most likely to have caused the change in this control chart?

a sudden, one-time occurrence

Which type of data is on a continuum?

continuous

Regular maintenance of equipment, training of employees, and other ongoing initiatives can help companies improve their production. Which pattern on a control chart will most likely represent these types of changes?

gradual change trend

Which of the following is a variable in business?

All answers are correct.

The now defunct automaker Saturn experimented with a rational sub-group process control mechanism by which any employee at the company could:

Immediately and unilaterally stop the entire assembly line if they noticed a process problem that could impact quality or safety.

Khalil wants to see how much variation there is in the cost of manufacturing his company's products. He is likely going to use a control chart to see the _____ data.

distribution of

If a sample size varies and there are only two choices (yes or no), the data is best arranged in a(n) _____ chart.

p

ABC Widgets has a manufacturing plant that produces 100,000 units per day. Every unit produced on any given day should have virtually no variances between units. The term _____ describes the act of scrutinizing a part of the process for the purpose of evaluating whether the process is proceeding as expected.

process sampling

Clarence is looking at a control chart for his company. It shows that they are very productive for three weeks, and then they have a week where they are not productive, followed by three more weeks of high production. Clarence's company's changes are likely due to:

something that regularly influences production

Using control charts to decide whether to increase spending on professional development for employees is an example of using control charts to _____.

understand when to take action and what action to take

A manager has collected data that looks at how many bugs are in the programs his company produces each day. The company produces different numbers of programs each day, and some programs have several bugs. The best choice is for the manager to use a(n) _____ chart.

u

A cause of variation that comes from a specific event or issue is what type of cause?

Special

Jamestown Steel produces beams for building construction. Which scenario is the BEST example of a rational subgroup?

The company randomly chooses a few beams from every batch to make sure they are substantially similar in specification and quality.

A business owner is collecting data about how many products they sell in each of three sizes: small, medium, and large. The data the owner is collecting is _____ data.

attribute

Clarence is looking at a control chart for his company. It shows that they are very productive for three weeks, and then they have a week where they are not productive, followed by three more weeks of high production. Which type of pattern is Clarence noticing?

systematic cycle

A process that, when followed strictly, still produces a poor output is a process that _____.

automates error

The design of a product is causing quality control issues. This is an example of a which type of cause?

Common

Implementing a change in the process is part of which step of PDSA?

Do

If a sample size is fixed and there are only two choices (yes or no) for whether something has occurred, it is best to use a(n) _____ chart.

Np

Visual representations of information across time are called _____.

control charts

Juliana examines a control chart that shows that her company's manufacturing plant suddenly began making more faulty items after they installed a new machine. Which type of pattern is Juliana observing?

sudden change trend

After figuring out whether a change reduces variation, the PDSA method requires that the company do which of the following?

Act

How does the Act step relate to the Planning step of PDSA?

The process is cyclic so Act leads to Planning

Leslie's boss gives her a control chart showing her how much time the sales reps in her department have spent with customers over the past month. This allows Leslie to see if the time spent with customers is increasing, decreasing, or staying the same over time. This is an example of using control charts to _____.

monitor a situation