WGU D359

During a review of an organization's workforce, human resources (HR) identified a high percentage of employees eligible for retirement. Many of the employees are in key positions that are specialized and require a specific skill set. Which approach should HR take to address this issue and add value to the organization? Develop a cross-functional team to help address the issue Outsource work to contract employees to meet organizational needs Assess the alignment of HR's strategic plan to the organization's strategic plan Recruit for positions to identify talent with the key skills

Develop a cross-functional team to help address the issue Answer Correct:That's right! HR can work with departments to strategize and plan. HR can be seen as a strategic partner and add value to the organization.

An Agile HR team only invites critical feedback once the end result is completed. True False

False correct Answer Correct:That's right! Agile HR teams believe that receiving feedback before a product is complete or a solution has been perfected is positive because that is the only way to deliver slices of value to customers incrementally.

A chief human resources officer (CHRO) conducted a sales training but found that the new practices were not implemented. The CHRO plans to design a new training for the sales team. The goal of the new training is to modify the sales team's long-term behavior while increasing buy-in from staff. What should this CHRO use to inform the training? External consumer data Competitor employee handbook Organizational budget Firsthand experiences

Firsthand experiences correct Answer Correct:That's right! Firsthand experience informs the agile mindset by allowing experiences to shape how new plans are implemented and socialized to enhance success.

A company uses agile in its software development department and wants to expand this approach to the human resources (HR) department. How is the agile approach different when transforming HR as opposed to a software development department? The length of project sprints tends to be shorter. There are fewer participating project members. Focus is placed on multiple initiatives simultaneously. Only one product is focused on at a time.

Focus is placed on multiple initiatives simultaneously. Agile HR teams are different from agile software teams since they usually work on multiple initiatives simultaneously.

Members of an agile HR team create a talent management system for their customers using agile ways of working. They confirm that all acceptance criteria on the prioritized backlog items are fulfilled and that they are in line with the definition of done (DoD). Which step does this team need to take before agreeing that work is done? Ensure all backlog items are completed Formulate the project vision statement Get acceptance by the product owner Obtain and include customer feedback

Get acceptance by the product owner Correct:That's right! The third requirement for considering that work is done is getting acceptance by the product owner.

An agile HR team makes its backlog accessible for the entire human resources (HR) team to view. What is an outcome of this approach? More agreement as others in HR can add backlog items Decreased efficiency due to more to read Increased issues with the confidential nature of work Greater understanding of the focus for the group

Greater understanding of the focus for the group correct Answer Correct:That's right! Transparency will allow the organization to be aware of how the HR team intends to spend its time.

Human resources team members try to maximize the value they provide to a company. As a result, they start designing projects to tackle the most value-added aspects first. What does this provide for the company? Enhanced cooperation with other departments Better alignment with organization strategy Improved quality of work results Increased efficiency in contributing to the business

Increased efficiency in contributing to the business Pareto's principle states that the first 20% of features give customers 80% of the possible value of a project.

How can HR use design thinking to meet organizational challenges? Develop potential initiatives based on past performance outcomes. Partner with key stakeholders to investigate problems that occur. Draft possible organizational solutions to problems before they occur. Direct key stakeholders to independently create solutions to challenges.

Partner with key stakeholders to investigate problems that occur. Answer Correct:That's right! Design thinking involves HR conducting deeper research before committing to a solution to the problem. This can result in less time and an inexpensive solution. Agile involves collaboration on shared ideas and strategies.

A recruiter and a human resources (HR) director discuss the challenges encountered by new hires in uploading documents. Which method of the design thinking process does this discussion demonstrate? Mystery shopper Point of view Fake door testing Brainstorming ideas

Point of view Correct:That's right! Point of view is part of the defining step that provides a clear summary of the business challenges through the user viewpoint.

What is one of the main aspects of the agile HR mindset? Prioritizing people over other concerns Focusing on the sequence of projects Designating the budget as the primary focus Fostering a compliance-oriented focus

Prioritizing people over other concerns Answer Correct:That's right! Agile HR puts people at the center of everything, fosters collaboration, and increases engagement.

A compensation director assigns to a compensation supervisor the tasks that relate to a scrum project that is underway. The compensation supervisor wonders whether the scrum team might do these things as part of the project. Who should the compensation supervisor contact to add the tasks to the team's backlog? Product owner Chief people officer Program manager Sprint leader

Product owner The scrum product owner is responsible for the product or service being developed to supply the value that is sought from the project. As a result, the product owner decides which items are added to the backlog.

A human resources (HR) team is working with the communications department on a program to improve internal communication technologies and methods. The teams are looking to complete the updates in a short period of time and have created an acceptance criterion to help prioritize items to focus on. How is the agile framework helping in this situation? Programs are designed to enhance employee value. The program does not need internal buy-in to move forward. Program operation leads to higher staff compensation. Programs are created quickly and without hassle.

Programs are designed to enhance employee value. Correct:That's right! The agile framework is designed to maximize employee acceptance and enhance program value to the employee.

An agile HR team finds that uploading documents on orientation day is a bottleneck for new hires. The agile HR team designs an alternative solution and suggests an incentive of two hours of pay given to new hires for uploading documents on orientation day. The agile HR team sends the uploading links during the offer letter stage to upload. Which phase of the design thinking process is this agile HR team currently in? Prototype Testing Business Challenge Categorize Observe

Prototype Testing Answer Correct:That's right! Prototype Testing is the stage of testing alternative solutions.

What is an advantage of using evidence-based research in human resources (HR)? Allowing for changes in a company's organizational structure Making use of a more controlled data set than conventional approaches Providing clear data to assess whether an approach is working Understanding employee needs versus company goals

Providing clear data to assess whether an approach is working Correct:That's right! Evidence-based research allows companies to have a clearer sense of whether something is working, because it has been thoroughly examined in the research process and there are concrete results to work from.

A start-up organization in high growth mode needs to double its staff and improve its employer brand using design thinking principles. What should the organization do to innovate its processes based on this goal? Join networking groups Redesign recruitment and retention Pay at the regional rate Add more training programs

Redesign recruitment and retention Correct:That's right! The organization should use design thinking principles to innovate the recruitment and retention processes so the team can work quickly and make an impact.

Which method should be used to apply the agile HR principle of rapidly providing customers with value? Eliminating the team retrospectives Adding more projects to a project portfolio Adjusting deadlines in a project plan to occur sooner Releasing an unfinished prototype for use and feedback

Releasing an unfinished prototype for use and feedback correct Answer Correct:That's right! Releasing slices of value enables customers to find value more quickly.

What are two characteristics of Agile HR that make it different from traditional human resources (HR)? Choose 2 answers. Employee involvement in creating change Principles that enable real-time decisions Big-bang rollouts and implementations One-size-fits-all processes and policies

"Employee involvement in creating change" is correct. Instead of depending on traditional HR approaches that use broad metrics and benchmarks, Agile HR embraces the power of each individual by inviting them to work in a collaborative team. "Principles that enable real-time decisions" is correct. Agile HR believes that responding to a problem or event in real-time is more effective than traditional HR policies that try to account for everything all at once.

How does a Kanban board assist Agile HR teams in prioritizing their workload? Choose 2 answers. Kanban boards help HR establish a sustainable system. Kanban boards allow team members to take on more works in progress. Kanban boards allow team members to expand the scope of projects. Kanban boards help HR manage stakeholder expectations.

"Kanban boards help HR establish a sustainable system" is correct. Kanban boards are a valuable tool in setting up a system that can work in the long term. "Kanban boards help HR manage stakeholder expectations" is correct. Kanban boards can help everyone involved visualize the system and better understand what to expect.

Which factors drive a company's conversion to Agile HR? Choose 2 answers. Scaling up operations Adapting to industry standards Moving toward a more automated system Accelerating time to market

"Scaling up operations" is correct. Agile HR enables companies to create a standardized system that allows them to scale up their operations successfully. "Accelerating time to market" is correct. An Agile system allows companies to speed up the time between product development and release by transforming the research and development function.

What are two goals of the empathize step in design thinking? Choose 2 answers. To prioritize the most important problems to solve To gain an in-depth understanding of the problem To break the problem down into achievable slices of value To evaluate the impact of the created solution to the problem To understand how employee experiences are shaped

"To gain an in-depth understanding of the problem" is correct. At the end of empathize, HR should have a solid understanding of the issue and how this affects employee experiences across the organization. "To understand how employee experiences are shaped" is correct. Understanding how employee experiences are shaped across the business is a goal of the empathize step.

- **Building Great Places to Work

** Agile HR aims to create workplaces where people are engaged and motivated, leading to high performance and business success.

- **Enhanced Value Delivery

** Agile helps HR prioritize work based on value, enabling quicker and more relevant solutions.

- **Agile for HR

** Applying Agile methods within HR teams to modernize and innovate.

- **Iterative Development

** Avoids lengthy development cycles by releasing work incrementally and validating it continuously.

- **Increased Team Performance

** Builds high-performing teams through collaborative, self-organizing work environments.

- **Improved Employee Experience

** Creates a better workplace environment that attracts and retains talent by aligning with their needs and preferences.

- **T-Shaped Teams

** Develop teams with broad and deep skills to handle diverse business scenarios.

- **Test-and-Learn

** Embraces experimentation and prototyping to refine processes based on real feedback.

- **Prototyping and Testing

** Embraces quick, real-world testing of ideas to gauge effectiveness and make necessary adjustments.

- **Psychological Safety

** Encourages a safe environment for experimentation and feedback, facilitating continuous learning and improvement.

- **Value Creation

** Ensures that HR practices contribute directly to business goals and enhance the customer experience.

- **Incremental Delivery

** Focuses on delivering value incrementally, using a test-and-learn approach.

- **Human-Centric

** Focuses on the employee experience, aiming to build solutions that are tested, adapted, and valued by users.

- **Continuous Improvement

** Follows a cycle of planning, executing, checking, and acting to adapt and enhance HR practices.

- **Feedback Loops

** Incorporates continuous validation and feedback to guide improvements.

- **Feedback and Perfection

** Moves away from the idea of perfecting solutions before release, instead valuing early feedback and iterative improvement.

- **Customer-Centric

** Places the customer at the center, defining work by the value delivered to them.

- **Collaboration

** Promotes cross-functional collaboration, breaking down HR silos and integrating different business roles into HR processes.

- **HR for Agile

** Redesigning HR practices to support organizational agility and respond to complex business environments.

- **Static Best Practices

** Traditional HR practices are often rigid and one-size-fits-all, which can lead to ineffective solutions.

- **Top-Down Processes

** Traditional methods often involve full-scale implementations that may feel like mere compliance exercises.

- **Agile HR

** Translates Agile principles into human resources (HR) and people operations.

- **Data-Driven

** Utilizes data to justify and drive HR initiatives and changes.

What can an organization do to improve its employer brand using an Agile HR mindset? Create policies that focus on poor behavior and performance Put more resources into consumer advertising Offer bonuses and gifts to potential employees Create an end-to-end employee journey

Create an end-to-end employee journey correct Answer Correct:That's right! Agile practices help HR break down complex problems into achievable slices of value. Creating an end-to-end employee journey is a tangible strategy for making people feel connected to the organization's purpose and vision.

A team tasked with creating a new grocery order platform is in the Ideate stage of design thinking. The team plans to solicit ideas from a group of people online. Which method should be used? Mystery shopper Crowdsourcing Five whys Checklist

Crowdsourcing Answer Correct:That's right! Crowdsourcing allows the group to source ideas from a crowd of people online.

Whose perspective should be considered to deliver the most value when designing with an agile mindset? Leadership Customers Regulators Shareholders

Customers Answer Correct:That's right! Products are always designed based on the customer perspective when designing with agile.

A human resources (HR) team introduced free lunch for all employees for three months to determine if it would boost morale. The program was a success and was approved to continue for the next year. Which design thinking step is used to validate this idea? Define Empathize Test Categorize

Test Answer Correct:That's right! Test is the design thinking step where the idea is validated after implementation and review. Testing helps determine if the idea should not continue or if new experiments should be tested.

Steal with pride is a method used during the ideate stage to research what other companies are doing in performance management. False True

This statement is false. Steal with pride is a method used during the ideate step that involves looking for solutions outside the immediate domain, such as studying how another industry solves a similar problem. Benchmarking is a method to research what other companies are doing in performance management.

Human resources (HR) should perform a SWOT analysis to determine the health of the organization and the current people and culture position. True False

This statement is true. A SWOT analysis can identify the strengths, weaknesses, opportunities, and threats within a company, such as talent acquisition and skills capability, employee retention and reward data, and diversity and inclusion.

Cocreation with stakeholders to identify objectives of the program is the first step in design thinking. True False

This statement is true. Before fully committing to a service design or change project, cocreation is crucial to clearly defining the business challenges and testing possible solutions.

The definition of done (DoD) is specified at the level of the whole project, while acceptance criteria are specified at the backlog item level. True False

This statement is true. The definition of done (DoD) ensures that the team maintains alignment with the overall product vision, the intended end-user value, as well as the overall requirements. Backlog items are assigned acceptance criteria to prevent errors.

What is the purpose of a design sprint model? To create a framework for cooperation between departments To give senior leaders quick access to employee data To accelerate solutions to complex problems within the company To allow corporations to expand existing Agile HR teams

To accelerate solutions to complex problems within the company Correct:That's right! If a company needs to find a quick solution to a complex issue, they can implement the design sprint model, even if the company has not yet used Agile HR.

Why is it important to understand the concepts of causation and correlation? To eliminate data that is outdated or irrelevant To ensure an accurate assessment of the relationship between data To help the HR researchers focus on fewer data sources To provide a structured look at all data collected

To ensure an accurate assessment of the relationship between data Correct:That's right! It is important for researchers to understand that a correlation between data does not automatically mean that there is a cause-and-effect relationship at work.

What is the purpose of an Agile HR bootcamp? To build relationships between existing employees and new Agile HR staff. To help leadership determine if Agile HR is right for the company. To help consumers understand the benefits of the new Agile HR. To train the company's staff in the implementation of Agile HR.

To help leadership determine if Agile HR is right for the company. Answer Correct:That's right! As an early step in implementing Agile HR, the company's leadership goes through a bootcamp in which they examine their current systems and assess if Agile HR will help the company.

Why should a scrum development team work on a project full time? To manage the backlog To prepare to coach each other To increase cost savings To improve the product in less time

To improve the product in less time correct Answer Correct:That's right! A dedicated team will perform better and reach high velocity more quickly.

What is the purpose of developing a strong vision for a new process? To identify and adapt to changes that can affect development To maintain focus on process objectives and goals. To use feedback to drive improvement of the process To form Agile development teams to work on the process

To maintain focus on process objectives and goals. Answer Correct:That's right! To maintain a strong vision, Agile teams need to focus on what truly matters and to disregard all other distractions.

What is the purpose of using Scrum? To help track how long services are delivered To assess performance by using metrics and data To provide a holistic framework for meeting objectives To visualize all work using an electronic board

To provide a holistic framework for meeting objectives Correct:That's right! Scrum is a framework that helps teams work together to meet project objectives when designing or delivering a product. Frameworks are like ecosystems, in which each part interacts with the others and depends on them.

What is the purpose of a sprint backlog? To highlight the sum of all the work the team completed during a sprint To represent the work the team must complete during the timeboxed sprint To review how to deliver a releasable product within the timeboxed period To list the things that the team needs to complete to deliver the product

To represent the work the team must complete during the timeboxed sprint Answer Correct:That's right! As part of a timeboxed sprint, the sprint backlog represents what the team is committed to doing during the next sprint. This work is visualized and tracked using a Scrum board, which is reset every sprint.

A human resources (HR) team is working on a corporate social responsibility project to add value to an enterprise. What are the strategic workforce benefits of a social enterprise? Reduced carbon footprint Trusted employee brand Increased profits and value Better sales and marketing

Trusted employee brand Correct:That's right! Having a trusted employee brand will attract talent to an organization.

How does a scrum master help a human resources (HR) team achieve its goals? By prioritizing and clearing the project backlog By withholding information until it is relevant By delegating problem resolution to the group By improving group performance by training and coaching

By improving group performance by training and coaching correct Answer Correct:That's right! The scrum master focuses on removing barriers to team success and ensures the team members have all the resources they need to be successful, such as training.

A company plans to create an agile human resources (HR) team with appropriate roles and structure. Which method should be used to create the agile HR team? Assembling a team with a wide range of skills Ensuring that the team is staffed within only one role Focusing solely on permanent team members Reducing the number of specialist team members

Assembling a team with a wide range of skills Correct:That's right! To achieve adaptability and have the required skills available, human resources (HR) should consider how to create a community with the capabilities that they need—in a permanent or flexible manner.

A human resources (HR) team aligns its work with the overall business strategy. The chief human resources officer (CHRO) wants the team to be seen as a part of the business. How should the CHRO do this? By being transparent and open about activities By utilizing feedback from only executives By maintaining a traditional departmental hierarchy By adopting the Ulrich model for processes

By being transparent and open about activities Being transparent and supplying frequent, open communication will help the business see HR as part of the organization and decrease the department's perceived isolation.

How should human resources (HR) create change in an organization while increasing employee buy-in and acceptance? By working in silos with other team members By convening quarterly executive meetings By cocreating plans with team members By gathering data from external stakeholders

By cocreating plans with team members Correct:That's right! Cocreating with employees allows workers to feel included and contribute to the change process. This increases buy-in and acceptance of changes

How does a product owner help human resources (HR) teams prioritize and clear the backlog? By using performance assessments to determine project members By engaging in conversations with stakeholders and end consumers By working closely with HR to assess employee needs By focusing solely on the information provided to them by leadership

By engaging in conversations with stakeholders and end consumers Correct:That's right! The product owner is concerned with what is delivered and, therefore, holds consistent conversations with end customers and stakeholders to help the development team prioritize the backlog and finish the product.

A human resources (HR) professional leads a team of internal volunteers to work on an employee engagement project. The HR professional emails the volunteers and their managers, asking for their commitment to spend at least 20% of their working time on the engagement project. Which strategy is this HR professional using? Capacity planning Waterfall approval Gemba walk Risk appraisal

Capacity planning Correct:That's right! Capacity planning is done when the team consists of individuals who have full-time jobs that are not 100% working on projects. It involves planning and negotiating for resources to add to a temporary project team for a percentage of their time to dedicate to project work.

A team used a saturate and group method to unpack all the user research for an onboarding project by placing relevant information on a wall and discussing the themes and patterns that emerged. The team also discovered the moments that mattered for each persona. Which step in design thinking is described in the scenario? Define Ideate Categorize Prototype

Categorize Correct:That's right! The categorize step involves collating the user research as well as discovering moments that mattered for each persona during the onboarding process

A human resources (HR) department plans to move from silos created when using the Ulrich model to agile HR. This new agile model will move subject matter experts (SMEs) back into the overall HR team to improve department efficiency. Which HR area is affected by this restructuring? Executive steering committee Employee shared services Centers of excellence Employee relations leads

Centers of excellence Correct:That's right! Centers of excellence (COE) are centers of expertise housing HR topic SMEs who worked on the design of solutions for the organization. However, COEs are not charged with implementation.

An agile project group created three pulse surveys to assess the benefits of a newly implemented learning management system. Which component of the people's experience will own this process? Data and insights Human resources (HR) operations Development teams Strategic human resources (HR) team

Data and insights The data and insights team is a component of the people experience that constantly listens across the organization to assess employee feedback and conducts research on people trends. This team tracks the impact of the value being delivered by the development teams and records upcoming needs and improvement areas to focus on.

A team reviews the results of recent tests, customer input, and internal metrics before choosing what to do next. Which aspect of agile HR is being used? Strategic work portfolio Evidence-based decisions Owning the change Pull-work system

Evidence-based decisions Correct:That's right! Test results, customer input, and metrics are forms of data or evidence. In agile, data or evidence drives decision-making.

Marketing personnel are planning to start a project that will not add value to the human resources (HR) portfolio. What is the value of looking at the HR portfolio within agile design thinking? Doing so provides an overview of the business. Doing so articulates the entire talent strategy. Doing so compares actual needs against goals. Doing so attempts to do multiple things at the same time.

Doing so compares actual needs against goals. Correct:That's right! Looking at the overall portfolio allows the team to prioritize what needs to be completed and the value of each item—in other words, what leads to competitive advantage or end customer benefit.

After drafting a potential strategic portfolio of work, a human resources (HR) team is asking itself whether the products and services it has conceptualized align with the organization's employee-first orientation. Which design thinking approach should be used? Emphasize the people element Focus retrospectively on people Improve through feedback Plan for an upcoming sprint

Emphasize the people element That's right! Focusing on the people element of a work portfolio ensures that the projects that HR undertakes have a human focus rather than having a process orientation or other orientation.

A team member calculates managers' and employees' time as a cost or investment for human resources (HR) performance management conversations and documentation. Which type of value is being evaluated in this scenario? Employee Enabler Purpose-driven Strategic

Enabler Correct:That's right! Enabler value is evaluating the components necessary to get the job done such as a reliable payroll system. However, it is also about eliminating waste in processes, which can overburden other parts of the organization and prevent employees from completing assigned work such as a heavily documented performance management process that is time consuming. This scenario is evaluating the cost or investment of performance management documentation.

How does a strengths, weaknesses, opportunities, and threats (SWOT) analysis help when an agile HR team is assessing the people and culture landscape? It concentrates on the key areas. It evaluates the relevance of data for analysis. It determines high growth areas. It sustains high sales growth rates.

It concentrates on the key areas. Looking at the strengths, weaknesses, opportunities, and threats will allow a team to evaluate the environment both internally and externally and focus on the most important areas.

How does a retrospective help scrum teams in continuous improvement? It assists with how the product is developed. It gathers feedback from stakeholders. It helps teams improve the way they work. It quantifies the amount of work delivered.

It helps teams improve the way they work. A retrospective looks at things teams can do to improve how they work. It is a crucial mechanism for continuous improvement.

Why does agile avoid blueprinting the full structure of a product up front? It is avoided to adapt to changes during the process. Blueprinting would require hiring a draftsperson. Blueprinting is easier to do throughout. It is avoided to remain competitive within the industry.

It is avoided to adapt to changes during the process. Correct:That's right! Very often, a framework cannot be built up front, so a team builds what it knows and continue to test with agile. This allows adaptation to changing conditions in the external and internal environments.

An agile HR department continually develops and updates its recruitment site when it will clearly benefit the end user. What is the business value of these continuous updates? It helps management meet its goals. It is the least disruptive to applicants. It quickly implements the product. It costs less than larger updates.

It is the least disruptive to applicants. Correct:That's right! Minor releases are much less disruptive and are easy to do; in addition, they are least disruptive to the end user.

Why is the onboarding experience a good area for a company to apply design thinking practices? It reduces the interactions between members from a variety of teams. It provides an iterative and collaborative approach to enhance the employee experience. It transitions the training from human resources (HR) to the talent acquisition team. It strengthens the compliance-oriented process to complete long administrative tasks.

It provides an iterative and collaborative approach to enhance the employee experience. Correct:That's right! Onboarding is the first key step in the employee journey. Design thinking, with its iterative and collaborative approach, helps the new hire be integrated into the organization.

How does a timeboxed daily scrum meeting help scrum teams succeed? It resolves differences of opinion. It gathers feedback from the end customers. It removes impediments to progress. It helps foster macro-level planning sessions.

It removes impediments to progress. The daily scrum meetings help to review progress against the sprint and remove any impediments that are blocking progress.

A team working on a new performance system is overloaded with unrelated customer requests. Team members are having a hard time focusing on the main project. How does a kanban board help to manage work? It tracks where time is spent based on capacity. It eliminates all project-related problems. It handles all of the main backlog issues. It commits to a structural change.

It tracks where time is spent based on capacity. Correct:That's right! A kanban board helps visualize both business as usual (BAU) and strategic work so that, if needed, the work can be appropriately divided.

A company has just announced the acquisition of one of its distributors. As the human resources (HR) team prepares to integrate the employees of the acquired company, they begin to receive several inquiries from executives about the project. The team wants to reduce the inquiries but still provide transparency on the project status. Which agile tool would help? Kanban board Values matrix Bubble sorting Forced ranking

Kanban board Correct:That's right! Kanban boards can be used to provide ongoing updates on projects and may be shared with different groups to reduce the number of inquiries the team receives about where a particular task stands in terms of completion or initiation.

Which retrospective format can learning organizations use to conduct timed discussions on ranked topics suggested by employees in advance? Sailboat or speedboat Lean coffee Ideas matrix Mad, sad, glad

Lean coffee Correct:That's right! The lean coffee retrospective asks employees to suggest topics and then ranks them for discussion by priority, contributing to the growth of a learning organization.

A human resources (HR) professional suggests to their supervisor that a project should use agile HR instead of the traditional waterfall methods. The supervisor asks for some examples of differences between the two. What is a distinguishing factor between agile and waterfall? Waterfall focuses on incremental development and feedback loops. Specifications are decided before work begins with agile projects. Agile projects require sign-offs at each level to ensure visibility. More time and budget are spent on planning with waterfall

More time and budget are spent on planning with waterfall. Waterfall focuses most of its time and resources on the planning stage, while agile focuses on responding to stimuli throughout the project.

A team member determines which product features are the must-haves, should-haves, could-haves, and the features that do not add any value at a particular stage. Which prioritization tool is being used in this scenario? Value matrix Forced ranking Moscow method Bubble sorting

Moscow method Correct:That's right! By establishing what is a must-have, should-have, could-have, and not-important-to-have for each requirement of a product or service, the Moscow method enables stakeholders to reach a consensus on the importance of delivering that requirement.

An agile scrum team is hindered in their product development performance by the lack of office space necessary to collaborate. Also, some team members note that the organizational leadership keeps adding work to their workloads. This is distracting them from the agile development project and risking delays. Which role should resolve this situation? Risk officer Product owner Scrum master Team manager

Scrum master Answer Correct:That's right! The primary responsibility of the scrum master is to help the team continually improve performance and to take away impediments.

A human resources (HR) team at a manufacturing company plans to redesign safety training. The team agrees that the objective of the safety training is to create a culture of accountability and safe practices for all employees. Which agile step is this HR team demonstrating? Setting a product vision Adapting to change Prioritizing the backlog Definition of done

Setting a product vision Answer Correct:That's right! The first step in the agile way of working is to set the product vision that will guide the team toward the end goal rather than establishing the metrics and goals. Agile provides a vision to work toward.

An agile HR team is breaking a project into separate tasks to help redesign a compensation and benefits approach. What will help determine the tasks that should be completed? The value the assignment will deliver The authorized approver for the assignment The timing for starting the assignment The group that is working on the assignment

The value the assignment will deliver Answer Correct:That's right! Agile defines development in terms of slices of releasable value to the customer.

A chief human resources officer (CHRO) has tasked a team with a new project to update the employee handbook following a change to state employment law. The CHRO has decided to hold daily scrum meetings through the end of the project. Why are daily scrum meetings useful to handle this project? They allow the team to address impediments to their work. They enable effectiveness due to being private and confidential about tasks. They support discreet feedback within the team. They keep communication about the project limited.

They allow the team to address impediments to their work. Correct:That's right! Daily scrum meetings allow the team to raise impediments to their work and also quickly work through any other issues with the project.

How do retrospectives help a scrum team? They align the product with the vision. They prioritize backlog items. They process customer feedback. They improve performance.

They improve performance. Retrospectives use feedback loops to improve the team's performance in resolving issues and, in general, how they work together. This supports building a learning organization.

Technology should be based on AI-led algorithmic processes during evidence-based research. True False

This statement is false. AI within the workplace should be based on human-led algorithms and rules, rather than being left to machines to decide, to ensure an ethical and transparent approach.

An Agile HR model consolidates all employee services into the HR department in order to better track employee satisfaction. True False

This statement is false. An Agile HR model looks for the best way to coordinate with other departments, such as IT or finance, in order to provide comprehensive services to employees.

A mandated career development plan is an effective approach to an annual performance discussion. False True

This statement is false. Asking employees to complete a career development plan as part of an annual performance discussion has the right intent, but when it is deemed mandatory in a top-down management system, the support of people's career development gets lost in the enforcement of the process

To build an Agile learning organization, HR leaders should focus on improving the whole organization rather than on individual learning needs. True False

This statement is false. By focusing on both organization-wide needs and individual needs through learning, HR leaders can foster improvement throughout the organization.

Sprints are consecutive, and each sprint essentially follows the Agile feedback loop of backlog, to do, doing, and done. True False

This statement is false. Essentially, Agile sprints follow the feedback loop of plan, do, check, act. A basic Kanban board contains columns for backlog, to do, doing, and done.

An agile HR team uses a design thinking process for an onboarding improvement project. As part of the Empathize step, the agile HR team designed a collection of human-centered user interview questions for the onboarding process. As a result, the team identified problems new hires and existing employees were having. What is the agile HR team trying to do in this step? Build a product to test Generate ideas to solve problems Define an actionable problem statement Understand the end user's experiences

Understand the end user's experiences Understanding the problems and end-users' experiences is an integral part of the Empathize step.

An agile HR team needs to rate potential human resources (HR) initiatives against several strategic business drivers, including growth, profit, employer brand, and engaging talent. Which tool should be used? Forced ranking Value matrix MoSCoW method Journey map

Value matrix Answer Correct:That's right! The value matrix is suitable to compare the value of different initiatives and prioritize them based on the overall value each delivers across the whole organization. This tool accommodates the evaluation of initiatives against concrete business drivers, such as growth, profit, and engagement.

A team acts out a new human resources information system (HRIS) interface in front of selected employees. Which prototyping method is being used in this scenario? A/B testing Real-user validation Wizard of Oz testing Mock-up testing

Wizard of Oz testing uses a person acting out what a piece of software would do and gathering feedback from users without having a digital product. This scenario describes Wizard of Oz testing.

An agile HR team is in the Define step of design thinking. What is an example of this step? Writing a problem statement to address the most important problems Evaluating user feedback against metrics and indicators Assessing and ranking ideas based on their value to the company Conducting user interviews to learn end customers' experiences

Writing a problem statement to address the most important problems Correct:That's right! The Define design thinking step uses the output of the Categorization step to clearly define the problem and prioritize the areas where the team will focus first.

A human resources (HR) specialist was selected to be an agile coach on a team based on the HR specialist's transferable HR skills for agile. Which transferable skills make the HR specialist a good candidate for this job? Influencing organizational change Experience in establishing policies and rules Better design thinking skills than other professionals Public speaking skills

influencing organizational change ! HR professionals are usually helping employees work through change, and this is a valuable agile skill. This skill transfers well to help Agile teams.