3.10 BIOS/UEFI

Which of the following are benefits UEFI provides that BIOS does not? (Select THREE) A. Does not need to be flashed as frequently. B. Allows individual bytes to be erased and reprogrammed C. Supports drives larger than 2.2 TB D. Supports 64-bit firmware device drivers E. Provides non-volatile storage of system startup information F. Faster startup times

C. Supports drives larger than 2.2 TB D. Supports 64-bit firmware device drivers F. Faster startup times

Which of the following components is necessary to keep the real-time clock running? A. CMOS battery B. BIOS password C. EEPROM chips D. CMOS chips

A. CMOS battery

To fix a problem you are having with your PC, you have determined that you must flash the computer's BIOS. Which of the following would MOST likely need to be completed prior to flashing the BIOS? (Select TWO) A. Download the flash utility or tool from the manufacturer's website. B. Test the memory to ensure that it is functioning properly C. Create a backup of the hard disk in the event of a failure D. Properly identify the motherboard E. Locate the flash utility or tool that was shipped with your PC

A. Download the flash utility or tool form the manufacturer's website. D. Properly identify the motherboard

An employee complains that every time they turn their computer off, the computer's time is set to 12:00 p.m., and the date is set back to January 1, 1990. Which of the following is the MOST likely cause of this anomaly? A. The CMOS chip on the motherboard is loose B. The CMOS chip is failing C. The CMOS battery has failed D. The CMOS settings are not being saved before powering off the computer

C. The CMOS battery has failed.

Which of the following is a general term for the program that holds system information related to computer startup? A. DRAM B. Cache memory C. CMOS D. UEFI

C. CMOS

One of the users in your company notices some strange behavior on his computer. After describing what is being seen, you do a little research and determine that the best course of action is to update the UEFI firmware. Before performing the upgrade, if possible, which of the following is the BEST action to take? A. Upgrade the processor B. Connect the computer to a UPS C. Password protect the system D. Change the motherboard battery

B. Connect the computer to a UPS

Which of the following components is a non-volatile memory technology for saving system settings when the computer is powered off? A. CMOS battery B. EEPROM chips C. CMOS chips D. BIOS password

B. EEPROM chips

What is the name for the routine that tests the motherboard, memory, disk controllers, video, keyboard, and other system hardware? A. CMOS B. BIOS C. POST D. CSST

C. POST

When you boot the computer, it hangs after asking you for the current time and date. What is the most likely problem? A. Daylight Savings Time has started or ended B. The BIOS is outdated C. The CMOS battery has failed D. The computer needs more RAM

C. The CMOS battery has failed.

Which of the following (1 BEST describes the technology designed to replace the BIOS and (2 is a firmware solution for controlling the startup process and loading the computer operating system into memory? A. EEPROM B. CMOS C. UEFI D. BIOS 2

C. UEFI

A user has called to complain that her computer won't boot. It stops on the system startup screen right after the memory has been tested and displays a 301 keyboard error. Which of the following troubleshooting steps is the BEST to try first? A. Have the user remove all memory modules and replace them one at a time until the error reoccurs. B. Download and install the latest keyboard driver from the manufacturer's website. C. Verify that no keys are being pressed down during POST D. Install a new keyboard on the computer. E. Check your keyboard settings in Control Panel F. Verify that the latest UEFI firmware updates have been applied.

C. Verify that no keys are being pressed down during POST

Which of the following components is an example of firmware? A. Cache B. EEPROM C. RAM D. BIOS/UEFI

D. BIOS/UEFI

What is the role of the CMOS in a modern computer? A. Tests hardware during system startup. B. Loads the operating system into memory C. Coordinates the use of system hardware with the operating system. D. Saves the information about system devices

D. Saves information about system devices.

When do you need to upgrade the system BIOS? A. Whenever the BIOS settings need to be modified. B. Whenever you install a new hard disk drive C. Whenever you add a new peripheral device, such as a keyboard, mouse, or printer D. Whenever a BIOS update provides functionality that is not currently supported, but is required by the operating system or hardware

D. Whenever a BIOS update provides functionality that is not currently supported, but is required by the operating system or hardware