Chapter 2: The Environment and Corporate Culture assignment

Culture can be defined as

the set of key values, beliefs, understandings, and norms shared by members of an organization

Doeringer's research suggests that Japanese managers pay ___ attention to values and ___ attention to business performance.

A lot of; A lot of

Which of the following statements are true about organizational culture? Check all that apply.

-Employees may be unaware of the underlying assumptions that guide an organization's culture. -Culture can create a competitive advantage for a company. -The actions managers take can change a company's culture.

What can managers do to shape an organization's culture? Check all that apply.

-Reward employees when they act in accordance with the company's vision -Over-communicate company value -Establish a vision for the company

One of Tony Hsieh's most important roles now is to act as a cultural leader for Zappos. Using your knowledge of cultural leaders, which of the following would be the best ways for Hsieh to guide the culture at Zappos in light of the switch to Holacracy? Check all that apply.

-communicate directly to employees about the changes and expectations -Listen to employees concerns and be willing to change some aspects of Holacracy

Heidi tells you that she wants to systematically analyze how the culture of Camp Bow Wow relates to its environment. Read about the following event and tell her what aspects of the company's environment it directly involves. A national pet supply retailer adds dog day care services to a dozen of its stores in large cities. Check all that apply.

-competitors -task environment

In the following diagram, identify the different types of corporate cultures.

A. Adaptability B. Involvement C. Achievement D. Consistency

In the following diagram, label the criteria that identify organizational outcomes.

A. Business performance B. Values

The following diagram is missing three key terms. Please label the missing terms.

A. Labor Market B. Culture C. Natural

Professionalism and aggressiveness are core values of Siebel Systems, which sells complex software system. Employees are forbidden to eat at their desks or to decorate with more than one or two person photographs. People who succeed at Siebel are focused, competitive, and driven to win. Those who perform and meet stringent goals are handsomely rewarded; those who don't are fired.

Achievement

Lush Cosmetics is a fast-growing maker of shampoos, lotions, and bath products. A guiding motto at the company is, "We reserve the right to make mistakes." Founder and CEO Mark Constantine is passionately devoted to change and encourages employees to break boundaries, experiment, and take risks. The company kills off one-third of its product line every year to offer new and offbeat products.

Adaptability

Pharmaceutical companies such as AstraZeneca monitor the research going on in university laboratories to speed up the development of new drugs.

Boundary- spanning roles

Every year, the entire company gathers to watch employees with 25 years of service get a gold watch, showing that the company values loyalty and length of service.

Ceremony

Pacific Edge Software has successfully implemented this culture characteristic, ensuring that all its projects are on time and on budget. The husband-and-wife team of Lisa Hjorten and Scott Fuller implanted a culture of order, discipline, and control from the moment they founded the company. Hjorten insists that the company's culture isn't rigid or uptight, just careful.

Consistency

A so-called B2B company sells products to other businesses, which are its ____

Customers

Apple's ____ includes competitors like Samsung and the economic climate in different parts of the world.

External environment

In 1979, "big three" automaker Chrysler was on the verge of failure, and new CEO Lee Iacocca approached the U.S. Congress for a bailout, which the company received. Iacocca, a company ______, then appeared personally in television advertisements for the company, telling the American public "The pride is back," and led the company to profitability.

Hero

In your company, people talk about Owen, the auto mechanic who stripped an entire car to find an electrical problem, as a role model for everyone to follow.

Hero

IsraAID is an Israeli humanitarian organization which sent volunteers to northwest Florida immediately after Hurricane Michael.

International

After buying old, run-down refineries, Valero's CEO first steps were to assure people their jobs were secure, bring in new safety equipment, and promise employees that if they worked hard he would put them first—before shareholders and customers. Putting employees first has engendered amazing loyalty and dedication. It has given Valero a distinctive edge during an era of cutthroat global competition in the oil industry.

Involvement

Based on previous research regarding the impact of values on business performance, you would expect that ___ managers would have higher-performing companies.

Japanese

Delaco Steel, a U.S. steelmaker, and ArcelorMittal, a Luxembourg steelmaker, work together to run two new laser welding plants.

Joint ventures

United Airlines buys Continental Airlines to create one airline company with more than 87,000 employees.

Mergers

The U.S. Fish and Wildlife Services sent investigators to St. Vincent Island to see if they could find any trace of red wolves and other endangered wildlife after the storm.

Natural

"Just Do It" serves both as a catchphrase for Nike and as a way of telling employees what is expected of them.

Slogan

Taking into consideration the ____ of its environment, General Mills ran an advertisement of Cheerios that featured a mixed-race family and decided to air a follow-up during the 2014 Super Bowl.

Sociocultural dimension

Police used thermal imaging cameras to try to detect body heat of people who might be trapped in ruined buildings.

Technical

In ____ culture, managers reward doing things in methodical, rational, and orderly ways.

a consistency

Culture is the thing that makes organizations feel different from each other. Different companies, even companies in the same industry, just do things differently. You can experience this for yourself by going to two local supermarkets—one a part of a large chain and the other locally owned. Look around you. Does someone offer to help you when you walk in the door? Do the employees seem happier at one location compared to the other? Do people wear uniforms at one place, but not at the other? All of these things can give you clues about the company's culture. In the following diagram, identify the levels of corporate culture.

a. Visible b. Invisible

______ solution that can detect sepsis early enough to treat it by uploading real-time patient data to the cloud and analyzing it there with many other pieces of data.

big data analytics

Heidi says that Camp Bow Wow needs to have "a very strong culture." A strong organizational culture is made up of different components, both visible and invisible. When analyzing the fit between an organization's culture and the environment, it is important to consider all the components of that culture. Which of these expresses a value of Camp Bow Wow's culture?

having all employees wear red shirts with the Camp Bow logo

Heidi talks in the video about her determination to protect the brand and ensure the safety of the animals in Camp Bow Wow's care, and at the same time, the business has grown from her original $80,000 investment to many franchises. You would advise Heidi that her company is characterized by

high cultural performance

Jarden, which owns brands such as Mr. Coffee and Oster, announced a ____ with Waddington Group, a maker of disposable plastic ware, which it would acquire for $1.3 billion.

merger