Chapter 2: The History of Management
How many Principals of Management did Henry Fayol implement ?
14
Name 2 of the Principals of Management Henry Fayol implement?
Division of work and Discipline
_______ Employed motion study to simplify work and improve productivity
Frank and Lillian Gilbreth
Who developed Time Study?
Frederick W. Taylor
Who is the Father of Scientific Management?
Frederick W. Taylor
The _____ indicates which tasks must be completed at which times in order to complete a project or task
Gantt Chart
True or False Elton Mayo's Hawthorne Studies helped understand the effect of group social interactions, employee satisfaction, and attitudes on individual and group performance
True
____ sustain themselves without interacting with their environments
closed system
_______ exercise of control on the basis of knowledge, expertise, or experience ( job description)
Bureaucracy
______ustain themselves only by interacting with their environments
opened system
The timing of how long it takes good workers to complete each part of their jobs
Time Study
According to Mary Parker Follet's constructive conflict and coordination, parties, in a conflict should engage in an _______
Integrative conflict resolution
_______ Proposed the idea of Bureaucracy
Max Weber
What are the 2 types of systems within systems management?
Open system and closed system