Chapter 2: The History of Management

How many Principals of Management did Henry Fayol implement ?

14

Name 2 of the Principals of Management Henry Fayol implement?

Division of work and Discipline

_______ Employed motion study to simplify work and improve productivity

Frank and Lillian Gilbreth

Who developed Time Study?

Frederick W. Taylor

Who is the Father of Scientific Management?

Frederick W. Taylor

The _____ indicates which tasks must be completed at which times in order to complete a project or task

Gantt Chart

True or False Elton Mayo's Hawthorne Studies helped understand the effect of group social interactions, employee satisfaction, and attitudes on individual and group performance

True

____ sustain themselves without interacting with their environments

closed system

_______ exercise of control on the basis of knowledge, expertise, or experience ( job description)

Bureaucracy

______ustain themselves only by interacting with their environments

opened system

The timing of how long it takes good workers to complete each part of their jobs

Time Study

According to Mary Parker Follet's constructive conflict and coordination, parties, in a conflict should engage in an _______

Integrative conflict resolution

_______ Proposed the idea of Bureaucracy

Max Weber

What are the 2 types of systems within systems management?

Open system and closed system