CNA Prometric Exam Practice

अब Quizwiz के साथ अपने होमवर्क और परीक्षाओं को एस करें!

When operating a manual bed, the nurse aide should remember to?

fold the cranks under the bed

Which sense is usually the last to leave the body when a person is dying?

hearing

What does the abbreviation "NPO" mean?

nothing by mouth

Restrains can be applied?

only with doctors order

Who can order a restraint?

physician or doctor

When lifting, the nurse aide should have his or her feet separated in the standing position to?

provide a wide base of support.

The definition of elopement is?

running off leaving a safe area or premises, done by a person with a mental disorder or cognitive impairment

Insulin, a hormone, regulates?

the amount of sugar in the blood

Elderly persons often need special care and caution, requiring gentle handling, because of this age-related change:

thinner, dryer skin

Insulin reaction can be caused by?

too little food

BID means?

twice a day

Bacteria grows best on places that are?

warm, dark, and moist

Which is the most essential nutrient for life?

water

30CC'S equal to?

1 Ounce

Respiratory rate should be between?

12 to 20 breaths per min

A nursing assistant is instructed to take the oral temperature of a patient who just had a cold drink. The temperature should be taken?

15 minutes after the drink was finished

Patients that have limited mobility should be repositioned at least every____ hours to prevent skin breakdown.(Fill in blank)

2 hours

To convert four ounces (oz) of liquid to milliliters (mL), the nurse aide should multiply 4 by?

30ml

What's a normal heart rate for an adult?

60-100bpm

When walking residents, the nurse aide should be aware that ?

A gait belt is needed if residents are unable to bear weight

Which of the following resident is likely to get constipated?

A resident who likes to eat potatoes chips, mash potatoes and sweats

Which of the following is NOT considered a sign of a potential infection in a patient?

A temperature reading of 98.7 degrees Fahrenheit

While helping the nurse aide with a resident , a staff member mentions that the resident in the next room was diagnosed with cancer. What is the best response by the nurse aide ?

Advise the staff member to discuss this later

A in RACE

Alarm, if it's not already done

A nurse aide is taking care of a resident who is visually impaired , when entering the residents room, the nurse aide should first?

Announce self to the resident

Which task is appropriate for a nurse aide to do if asked by a nurse?

Apply a residents leg brace

The nurse aide notices that a resident looks worried. The best response by the nurse aide is to ?

Ask if something is bothering the resident

What should the nurse aide do when a resident complaints of cold feet?

Ask if the resident needs socks and blankets

The resident who is in bed tells the nurse aide she is feeling cold. What should the nurse aide do first?

Ask if the resident would like another blanket

A resident is found crawling over the side rails trying to get out of bed. After helping the resident into a safe position , what is the next action?

Ask questions to the resident to see what he needs

What is an important step to take before bathing a patient?

Ask the patient to check the water temperature

While providing care to the resident the nurse aide notices a facial expression on the resident that seems like he might be in pain. The nurse aide should ?

Ask the resident if he is feeling pain

The nurse aide sees a newly admitted resident sitting alone in his room, the nurse aide should ?

Ask the resident if he would like to join the activity in the next room

When providing Range Of Motion(ROM) exercises to the resident left upper extremity, which of the following actions the nurse aide take?

Ask the resident to report any discomfort immediately

When working with patients that DO NOT have dementia, what is an appropriate communication method to encourage conversation and support the patient's emotional well-being?

Asking open ended questions and avoiding yes/no questions

Respect for a person's culture and spirituality includes?

Asking the client what they prefer to eat, and customs associated with mealtimes (prayers)

A bed alarm signals when a patient is getting out of bed, so the CNA can:

Assist the patient for safety

Which of the following information is found in the resident care plan?

Assistance required by the resident when walking

A patient that needs no nursing interventions ( such as injections, IV, therapy, wound care, tube feedings or intensive symptom monitoring) but is unable to care for himself in his own home would probably be found in a?

Assisted Living Facility

Patients that are immobile or on bedrest are at risk of muscle tissue decreasing in size or strength due to lack of use. This is called?

Atrophy

When counting respirations it is important to?

Avoid telling the resident that their breathing is being counted

The most dangerous position when a patient is in bed vomiting is lying on the?

Back with the head of the flat bed

Which of the following decreases the resident's risk of skin breakdown?

Bathing

A patient you are caring for keeps getting out of bed. You decide to restrain the patient for their own safety. This is an example of?

Battery

When should you offer a drink while feeding?

Before meals and every 2-3 bites

A nurse aide is caring for a resident who is nearing death and is no longer responding, the nurse aide should ?

Begin to organize the supplies for post mortem care

If a resident verbalizes that she feels a burning sensation when she voids, this may be an indication of?

Bladder infection

Passive range of motion exercises are done?

By a doctor or physical therapists only

The nurse finds a conscious patient lying on the bathroom floor. The first thing the nurse aide should do is?

Call for assistance from the charge nurse

A resident has a history of seizures. A nurse aide is taking the resident to her room. The resident stiffness, cries out, and begins to fall. What should the nurse aide do?

Call for help

A nurse aide finds a resident lying on the floor. The resident does not appear injured. What should the nurse aide do?

Call for help while the nurse aide stays with the resident

Which of the following is NOT an example of an Activity of Daily Living (ADL)?

Changing the care plan to reflect the patient's changes in health and ability

When caring for a client who uses a protective device (restraint), the nurse aide should ?

Check the clients body alignment

A resident spills a cup of coffee in the hallway, Which of the following is the best response by the nurse aide?

Clean up the spill

A common difficulty from a stroke is aphasia. This means the resident may have difficulty ?

Communicating clear

C in RACE

Confine/contain the fire

You are working the night shift in a facility and the hall lights are dimmed at 9PM to facilitate sleep. When at tge nurse's station with your co-workers, What is an important consideration?

Conversations should remain hushed do that patients can sleep

Elderly persons often do not experience thirst and are at risk of?

Dehydration

When assisting a visually impaired resident with meals, the nurse aide should?

Describe where the food is positioned in the plate by refereeing to the position on the clock

A resident expresses interest in seeing a movie correctly playing in theaters , the nurse aide may offer to?

Discuss the request with the charge nurse and activity director

When the resident tries to get food on the fork, he frequently pushes the food off the plate, the nurse aide should?

Discuss using a plate guard with the charge nurse

Gloves must be worn when?

Doing peri care

A resident has a catheter and urine collecting bag. To determine the resident's urine output the nurse should?

Drain the urine into a measure container

Where do you put a tympanic thermometer?

Ear

A confused patient in a locked dementia unit repeatedly asks staff where to go for lunch and staff notices that he is constantly entering rooms and closets along the hallway. This patient is at risk for?

Elopement

A resident who is blind walks without assistive devices . When assisting the resident to walk, the nurse aide should?

Encourage the resident to use a walker for better stability

A patient in bed needs mouth care. What is an important safety step?

Ensure that the patient is in a sitting position

When caring for a patient who is incontinent of urine , how often should you expect to do peri- care(unless different in the care plan)?

Every 2hrs around the clock

An alert and oriented patient has been admitted to a rehabilitation hospital after a knee replacement with complications. When you enter his room a few days later, you notice an extension cord running across the floor, across his walkway to the bathroom, to plug in his phone charger. What is an appropriate response?

Explain to the patient that the cord is a tripping hazard and remove it from the walkway (unplug it)

E in RACE

Extinguish the fire or evacuate the area

A confused resident hides things that he finds on the resident unit. Which of the following is the best way to respond to the resident?

Find activities to keep the resident busy

The acronym for R.A.C.E applies to which type of emergency?

Fire

A resident has impaired hearing, to communicate with this resident you have to?

First get his attention

When operating a manual bed, the nurse aide should remember to?

Fold the cranks under the bed

Which of the following is a normal age-related change among the elderly?

Forgetting why they came into a room

Which of the following is the most effective in preventing the spread of infection in the nursing home environment ?

Frequent hand washing by the staff

Signs of hypoglycemia include all of the following except?

Fruity breath

The most important reason for explaining the transfer procedure to a resident before beginning the procedure is to?

Gain the residents confidence

Routinely weighing residents is an important way to determine if residents are ?

Getting enough nourishmemt

If a resident wanders aways from the facility the nurse aide should first?

Go after the resident

Where the urine out of a catheter should be emptied into?

Graduate

When a resident is recovering from a leg amputation, the resident is most likely to?

Grieve the loss of the leg

Protein is most important to healing which of the following foods is high in protein?

Hard boiled eggs

You are assigned to help a patient stand up at the side of the bed. The patient has been confined to bed for 3 days and is very weak. What is an important safety step to take before assisting the patient to stand?

Have the patient dangle their legs while sitting on the edge of the bed for several minutes

The care plan identifies that the resident becomes agitated when in a loud and noisy environment. The plan also states that residents has to have daily activities . Which of the following activities is most appropriate for this resident?

Having the resident stay in his room for relaxation

The care plan identifies that the resident becomes agitated when in a loud and noisy environment. The plan also states that the resident has to have daily activities. Which of the following activities is most appropriate for this resident?

Having the resident stay in his room for relaxation

When communicating with the resident, the nurse aide should?

Help by finishing the resident's sentences

To ambulate is to?

Help someone walk

A resident complaints of chest pain, what should the nurse aide tell the resident?

I will call the nurse now

The nurse aide is caring for a resident who receives medication for joint pain in the morning. The best time for the nurse to ambulate the resident is?

Immediately after medication is taken

A resident complains that something is wrong with his hearing aid and that it is not working as he hands it to you. What should you do?

Inspect the hearing aid for cracks and make sure it is turned on

Depression among the elderly:

Is often overlooked or unrecognized

A well balanced diet and good nutrition are important to residents in nursing homes because?

It helps their body fight infections

A resident with diabetes has been thirsty , drinking more fluids ,and urinating a lot. The nurse aide should report this to the charge nurse because?

It's a sign the residents blood sugar could be high

While trying to get to the bathroom quickly, a resident has fallen several times lately. Which of the following actions is most appropriate?

Keep the resident in bed with the side rails raised and offer a bed pan every hour

When caring for a resident with a tube feeding the nurse aide should?

Keep the resident in his/her room at all times

During a seizure a Nurse aide should?

Keep the resident safe

A resident is using a walker and falls in the hall. What is the best action for the nurse aide to do?

Keep the resident still until checked by the nurse

Which of the following items increases the resident's risk of choking?

Large bites of food

Proper hand washing involves?

Lathering all surfaces of your fingers, hands, and wrists, and using friction to wash for at least 20 seconds

If a resident with Alzheimer's disease has problems with dressing, the nursing assistant should?

Lay out the clothes in the order they should put on

A resident is unable to stand, the nurse aide is asked to obtain the resident height. Which is the best approach?

Lay the resident down in the bed, mark sheet at the top and the bottom of the feet. Measure the distance from both marks

When should you enter a patient's room, he throws a telephone at you and yells at you to get out. He is pacing, appears agitated and is mumbling to himself. As you retreat toward the door, he lunges at you, trying to grab your arm. What should the CNA do?

Leave the room immediately and get the nurse's attention quickly.

The client says "why me God is punishing me" what should the nursing assistant do?

Listen quietly

A family member of a resident who is terminally ill complains to the nurse aide about the care given to the resident. What should the nurse aide do first?

Listen quietly to what the family member is saying

The nurse aide enters the residents room and discovers the resident having a seizure. The resident is sitting in a chair

Lower the resident to the floor and move furniture out of the way

The nurse aide enters the residents room and discovers the resident having a seizure . The resident is sitting in a chair. What should the nurse aide do?

Lower the resident to the floor and move furniture out the way

A resident is on completed bed rest and has soiled the linen. What should the nurse aide do?

Make an occupied bed

You are sitting at the nurse's station, charting lunch intake, next to a nurse on the phone when a family member approaches. You continue to work and do not look up or make eye contact. After a few moments of silence, the family member says, "Excuse me...." What is an appropriate action?

Make eye contact, smile, apologize for the delay and ask how you can help

Mrs. Hopkins was admitted to the nursing home last week after being told that she can no longer live alone. She has been seen frequently crying and stated that, "It just doesn't feel like home. I hate that people come in and out of my room all the time without notice. This is my bedroom. I miss my privacy." What is a measure you can take to help her adjust?

Make sure her privacy is respected and knock before entering

A resident is dying. The resident's family has arrived to spend time with the resident for his final moments. Which of the following actions by the nurse aide best supports the family at this time?

Make sure the resident and room are neat

When caring for a resident who is receiving oxygen, which of the following is the nurse's aide's role?

Make sure the resident has frequent mouth care

The nurse aide has witnessed a resident with epilepsy having a seizure. What can the nurse aide do to provide safety to the resident?

Make the area safe by removing items that can harm the resident

Where is the sternum located?

Mid chest/ breast bone

When a resident has her fists raised to strike out, what should be the first response by the nurse aide?

Move away from the resident

Which of the following is a normal sign of aging?

Muscles weaken and lose muscle tone

Which of the following is a POSITIVE non-verbal communication

Nodding to show agreement, interest and acknowledgment when another is talking

Performing foot care regularly gives the CNA an opportunity to:

Notice any red areas, wounds, sores, rashes or other abnormalities

A certified nurse aide has had a change of address , what should the certified nurse aide do?

Notify human resources department and nurse registry

A patient in your facility requests to be left alone in the mornings, as she is not an early riser and does not generally eat breakfast. One of the night shift CNAs insists on getting this patient up at 5am, despite the patient's protests. The patient complains during the day. What is an appropriate action?

Notify the nurse of the patient's wishes

The nurse aide finds a resident who is eating breakfast is in bed coughing as if he swallowed something wrong. What should the nurse aide do??

Observe the resident since he iis not choking

A patient asks for help getting to the bathroom. The care plan has indicated that the patient should use a bedpan. What is an appropriate action for the CNA to take?

Offer a bedpan to the patient

A resident who recently had a stroke is bathing herself at the bathroom sink. She is taking a long time. What action should the nurse aide take ?

Offer to take over the bathing the resident

A resident who recently had a stroke is bathing herself at the bathroom sink. She is taking a long time. What action should the nurse aide take?

Offer to take over the bathing the resident

Which temperature is the most common?

Oral

Which of the following is NOT considered a way to restrain a client?

Pain management

A patient in your Assisted Living Facility (ALF) is receiving Hospice care while they continue to reside ALF. While in the dining room, the patient begins choking on a piece of meat. What is an appropriate action?

Performing the Heimlich Maneuver, as you have been trained

According to Maslow's Hierarchy of needs, which needs are the most vital and must be met before any other needs can be achieved?

Physical needs : Oxygen, water, food, elimination and rest

A restraint can be only?

Physical or Chemical

A patient is crying in her room and turns her head away from you when you enter. What is an appropriate response?

Place a hand on her lower arm and say, "You seem troubled. Would you like to talk?"

A nurse aide is bathing a resident who is confined to the bed. The nurse aide notices a red area on the resident's hip. The care plan for the resident will most likely have the nurse aide?

Place a pillow under the resident hip

What is the term for a device used to take the place of a missing body part?

Prosthesis

Which nutrient's function is to build and repair tissue?

Protein

A resident asked the nurse aide for for a bed pan. Before placing the bed pan under the resident the nurse aide must first?

Provide for the residents privacy

A resident is dying of cancer. Which of the following statements best supports the resident's need for a sense of hope.

Pull the sleeve over the weaker (affected) arm first

A nurse aide is transferring a confused resident into a walker the resident begins to scream and tries to hit the nurse aide. What should the nurse aide do?

Push the call light and wait for help

What should the nurse aide do to prevent a resident from getting burned who likes to drink coffee?

Put a little cool of water to cool it down

What do you have to remember for fire protocols?

R.A.C.E

Which of the following actions will best prevent back strain in the nurse aide when providing care to a resident who is bed hound?

Raising the height of the bed before performing care

When the nurse aide turns the water on in the shower, the resident starts trying to hit the nurse aide. Which is the best response by the nurse aide.

Recheck the water temperature before continuing the shower

A nurse asks you to perform a task that you haven't been trained for that task, she gets mad and says, "it's not that hard, just figure it out!". What is an appropriate action?

Refuse to perform the task for patient safety

The most important factor in prioritizing resident care is?

Remain flexible to residents needs

A resident with dementia insists that she needs to go home to cook for her family, what should the nurse aide do first.

Remind the resident that the nursing home will cook her dinner

The nurse aide follows this guideline when putting on and taking gloves to avoid contamination

Remove gloves by grasping the palm of one hand and pulling of the glove

You discover fire in the clients room the first thing you should do is?

Remove the client

One resident is trying to strike another resident with the cane. What should the nurse aide do?

Remove the resident from the room

The resident is in bed and smoke is coming from the air conditioner. The nurse aide's first response should be?

Remove the resident from the room

Which of the following statements describes the correct technique for removing the undershirt from the resident who has paralysis of the arm?

Remove the sleeve from the unaffected side first

When setting up a lunch tray in a resident's room, a bowl of hot soup spills. The resident's shirt gets wet. What should the nurse aide do?

Remove the wet shirt and hold a cool, damp towel against the skin

A female patient with a history of seizures is admitted to your unit. What is an appropriate action to take to ensure the patient's safety?

Report changes in sleep, personality and signs of stress in the patient to the nurse immediately

A CNA is caring for an elderly patient who seems more confused today. What is an appropriate action?

Report the change to the nurse

A resident tells a nurse aide that when her sister visits, she upsets her. What should the nurse aide do with this information?

Report the resident concern to the charge nurse

A resident recently had surgery and has a large bandage on his abdomen. The resident tells the nurse that his wound smells bad. What should the nurse aide do ?

Report the residents concern to the charge nurse

A nurse aide sees that a resident has kicked off her heel protectors. The resident does not like to wear the heel protectors. What should the nurse aide do?

Report the residents dislike of the heel protectors to the charge nurse

Which of the following is a task the CNA should be prepared to perform?

Reporting any changes in the patient to the nurse

R in RACE

Rescue anyone in immediate danger

Which of the following principles should a CNA keep in mind when assisting a resident with dressing?

Residents have the right to choose their own clothing

A resident asks the nurse aide if he can keep his bible in his overhead table. The nurse should?

Respond that is acceptable if that is what the resident desires

Which of the following behaviors is a common sign of pain?

Restlessness

To help prevent residents who are confused from accidently leaving the nursing home, the nursing home may?

Separate the confused and alert residents

Which of the following is a common sign of low blood sugar for a diabetic resident?

Shakiness

While giving a resident a bed bath, the nurse aide observes the resident's heels are red. The nurse aide frequently cares for this resident and knows the resident needs.

Show the residents heels to the charge nurse before applying shoes

A patient with a wound, sore or incision should be monitored for?

Signs of infection (redness, warmth, drainage or odor)

Older patients often have very thin and fragile____ and extra caution must be taken to avoid the injury , tears and shearing. (Fill in the blank)

Skin

When pushing a resident in a wheel chair be aware of their arms and legs to prevent ?

Skin tear

What does the olfactory nerve control?

Smell

A small fire is noticed in the trash can of a room in a nursing home. After removing the patients from the room, the CNA would?

Sound the alarm/alert others to the fire

Using good body mechanics includes?

Standing with the legs and shoulders width apart

A nurse aide moves a resident's joint during range-of-motion (ROM) exercises. If the resident complains of pain, what should the nurse aide do?

Stop the movement at the point that the pain occurs and report it to the nurse

When the nurse aide measures the height of the resident who is not able to stand, the nurse should ?

Take the measurement while the resident is flat in bed

Which of the following is the most important action when taking residents routine vital signs ?

Take the routine vital signs in the beginning of the shift

The care plan instructs the nurse aide to dress the resident in a long-sleeve button up shirt. The nurse aide knows that the resident will be participating in an outdoor event this morning and feels that the long-sleeve shirt would cause the patient to overheat, due to the high temperature outside. What is an appropriate action for this nurse aide?

Talk to the nurse about her concerns prior to dressing the patient

A nurse aide overhears a resident tell his family that he feels ready to return. The family tells the resident that he must stay. Which response by the nurse aide is correct?

Tell the charge nurse about the conflict with the family

A resident has recently begun to hide food in her closet. The nurse aide asks the resident why she is doing this. She says "Oh I put the food in the closet for the little person that lives there. What should the nurse do?

Tell the charge nurse about the residents behavior

A resident has recently begun to hide food in her closet. The nurse aide asks the resident why she is doing this. She says "Oh, I put the food in the closet for the little person that lives there." What should the nurse aide do?

Tell the charge nurse about the residents behavior

A patient you are caring for is getting stronger and feels able to transfer himself from bed to chair without your assistance. Which of the following statement is correct?

The CNA should notify the nurse of the changes in the patients level of ability

You are assigned to evacuate bedbound patients from your unit after a fire alarm is triggered. The fire doors have closed at the end of your hall. Which of the following is true?

The doors can be opened manually to remove patients, visitors and staff

When a client has a left sided weakness which part of the sweater do you put on first?

The left sleeve

A CNA overhears a co-worker complaining about a nurse, "She actually told me to go toilet the patient when she was just in the room and could have done it herself! She treats me like I am her slave. I'm so over it!" Which of the following statements is correct regarding this scenario?

The nursing assistant doesn't truly understand her role in the healthcare system

Which of the following residents should be observed more closely due to their increased risk of injury?

The resident with dementia that wonders

Which is the biggest organ in the human body?

The skin

Why does a resident with a skin tear have increased infection?

The skin opening allows for bacteria to enter the body

It is appropriate for the nurse aide to share information regarding a clients status with?

The staff on the next shift

CNAs should promote safety in patient environments by removing?

Throw rugs

To properly perform the Heimlich Maneuver, you would?

Thrust firmly on the abdomen upward and inward from behind with a cupped fist

A patient has been in wrist restraints for 2 hrs and you are assigned to remove the restraints to reposition the patient. Where should the restraints be secured after repositioning?

To a non-moving part of the bed( bed frame)

Which of the following explanations is the most important for the nurse aide to apply lotion his/her own hands at the time of performing care to the resident?

To prevent chapping that causes skin breaks

Which of the following explanations is the most important for the nurse aide to apply lotion to his/her own hands at the time of performing care to the resident?

To prevent chapping that causes skin breaks

The equipment you need for oral care of an unconscious resident includes?

Tothette/mouth swab

Which of the following is required to to prevent contamination of the nurses hands during hand washing procedure?

Turn off the faucet with a paper towel

Ambulation safety is best provided by?

Using a gait belt on the resident

All healthcare workers should be on the lookout for THESE TYPES of environments that contribute to pathogen growth:

Warm, dark, moist

A resident's spouse died a month ago. The nurse aide finds the resident crying. Which of the following is the most appropriate response?

Were you thinking of something that caused the tears?

Passive Range of motion excercises are done?

When a resident cannot move on her own

Which of the following actions by the nurse aide will best help to prevent UTI's in the resident?

Wipe from front to back to clean the perineal area

What is an important step to prevent pain or injury when combing hair that is long or tangled?

Work from the bottom of the hair toward the scalp, removing tangles as you move up

A resident is dying of cancer. Which of the following statements best supports the resident's need for a sense of hope

You seem stronger today, you sat up for 2hrs while visiting with your son

Which of the following is NOT a factor that might affect your communication with the patient?

Your knowledge of their disease process and treatment options

Which of the following settings provides short term care and stabilization for patients with acute ( sudden, immediate and severe) health conditions?

a hospital

A resident on Gluten free diet reverses their tray what item should you remove?

a piece of wheat bread

A psychosocial need of a resident would be?

acceptance

When wearing gloves to perform a personal care skill that will expose the CNA to body fluids, when should the gloves be put on?

after preparing supplies but immediately before beginning the skill on the patient

Which pulse rate should be reported to the charge nurse immediately?

anything that's not in the range of 60 to 100

Strokes are seen in the elderly. A stroke occurs when?

brain is deprived of oxygen

The nurse aide discovers smoke coming from the resident's room. What should the nurse aide do first?

check if anyone is in the room

Which is the proper greeting when answering a telephone on a nursing unit?

"Good morning , 3 north, Faith Davis, CNA speaking. How can I help you?"

When you are taking report from the off-going shift, the CNA states that she forgot to document output on several patients and asks you to document 3 totals for her. What is the best response?

"I am sorry, but this is against company policy. Can you please document your totals before you leave?"

A patient who frequently screams, "Help me" begins screaming. You are charting vital signs at the nursing station and decide to check on her after you are done. As you complete your work, she is no longer crying for help, so you skip your hourly rounds and begin re-stocking the supply shelf instead. A half hour later, a nurse enters the patient's room and finds that the patient had fallen, becoming trapped between the bed and a chair, resulting in a sudden and unexpected death. She asks you when you last saw the patient and if you heard anything. What is an appropriate response?

"I heard her call out 45mins ago. I did not see her after she called out. I was performing other tasks and delayed my hourly rounds."

A bedbound patient in a long-term care setting complains about clutter in her room and asks the CNA to straighten up before her family visits. What is an appropriate response?

"I would be happy to clean up! Would you like your puzzle books in the drawer or your closet?"

You are caring for a patient who had a stroke several months ago that resulted in right side weakness. You have been helping this person dress for several months, when today she appears irritated and states, "Just let me do it myself! Don't touch me!" What is an appropriate response?

"I'm right here if you need me. Just tell me if you need help."

You work in a locked unit in a facility. A person you don't recognize , dressed in scrubs, without an ID badge attempts to follow you through the unit doors when you return from lunch. What is an appropriate response?

"I'm sorry , this is against company policy . You will need a badge to enter. Can I call your supervisor to get you a temporary badge or direct you to the front receptionists for a visitor badge?"

A patient is recently diagnosed with end stage renal disease. The nurse has educated the patient on diet modifications. Later, he says that he can't remember what the nurse said and asks you if he should have pretzels or a candy bar. What is the best response?

"The nurse is the best to answer that question. Let me get her for you."


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