Computer Systems Technology 1- Unit 1 (1.4-1.5)

A user was working on a spreadsheet when the application became unresponsive. After waiting several minutes, the application is still unresponsive. Which of the following is the BEST action for the user to take?

Use Task Manager to end task

Disk cleaners, antivirus software, backup tools, and file compressors are which kind of system software?

Utility Software

A thick magnetic disk made of aluminum platters. Uses read/write heads to access data stored on the platters.

Hard Disk Drive (HDD)

Up to several TB in storage capacity and cost per MB is cheap.

Hard Disk Drive (HDD)

Which of the following has the ability to store user data even if the power to the computer is off?

Hard Drive

Which of the following is not an advantage of SSDs over HDDs?

Inexpensive

Carol purchased a new printer and attached it to her workstation with a USB cable. The printer is powered on, but the computer does not recognize the printer. Which of the following should Carol do NEXT to be able to send print jobs to the printer?

Install the latest printer device

Which of the following is NOT an example of an operating system?

Microsoft

Which category of system software provides a platform for application software to run on?

Operating System

Ideal for music and video. Portable and cheap with a long shelf life.

Optical Disk Drive

Uses lasers to read and write information stored in the form of pits in their reflective coating.

Optical Disk Drive

On windows, which application lets you add accounts, change passwords, manage power consumption, and personalize your computer environment?

Settings

A flash device with storage capacity similar to a small hard drive.

Solid State Drive (SSD)

Faster than other devices. No moving parts. Last longer than other storage devices.

Solid State Drive (SSD)

Which hardware component processes data?

CPU

Which of the following computer components typically has the FASTEST performance?

CPU

You recently purchased a new sound card and installed it in a free PCI slot in your computer. You plug in your old speakers, but you don't get any sound. You have checked all cable connections, and they are secure. You have also ensured that the speaker volume is appropriately adjusted and isn't muted. Which of the following BEST describes the next step you should perform?

Check the vendor's website for an updated driver

Which of the following stores data using microscopic light and dark spots?

Compact Disk

Which of the following are optical storage devices?

DVD, BD, CD

What kind of system software tells the computer how to communicate with peripherals, such as a printer or scanner?

Device Drivers

As a member of the help desk administration team you've been assigned to update the driver for the network adapter that is installed on most of the machines in your department. You have a copy of the latest driver on a USB flash drive. Which Windows utility allow you to manually update this new driver?

Device Manager

The troubleshooting methodology starts by identifying the problem. The first step in identifying the problem is to gather information. Which of the following is the NEXT step?

Duplicate the problem, if possible

Which of the following describes the firmware in gaming consoles, TVs, and smart cars?

Embedded OS

While troubleshooting a problem with a computer, a technician has tested and confirmed a theory on how to fix the problem. Which of the following is the NEXT step the technician should perform?

Establish a plan of action to solve the problem and identify potential effects

Which kind of system software is preinstalled on electronic products like blenders, automobiles, and televisions?

Firmware

Which of the following uses persistent memory chips to store data?

Flash Drive

Which of the following is NOT an optical storage device?

Hard Disk

You need a storage device that has very large storage capacity, is fast, and is relatively inexpensive. Which storage device will best suit your needs?

Hard Disk

Which of the following components convert AC to DC?

Power Supply

In most operating systems, what is a running application called?

Process

Which of the following component stores values in short-term memory?

RAM

Which of the following is NOT a long-term storage device?

RAM