Exam

Which of the following best describes the term corporate culture?

A set of values, beliefs, goals, norms, and ways of solving problems that members (employees) of an organization share.

If a quality improvement plan is implemented and then periodically evaluated and it is discovered that the plan did not show improvement, what should be done?

A. Earlier assumptions need to be reevaluated

Creativity among leaders tends to be distributed:

A. along a continuum from low to high

Gross Domestic Product (GDP) is the total market value of all:

A. final goods and services produced annually within a country's borders

For both managers and external financial analysts, __________ is the single most important accounting number found on the income statement.

A. net income (net profit after tax)

The percent of fixed assets to total assets is an example of:

A. vertical analysis

Which of the following statements about recruitment activities is true?

B. Effective recruitment attracts individuals to the organization.

In some industries where pressures for globalization are relatively low, local firms may possess some skills and assets that are transferable overseas, thus leading to a/an _____ strategy.

B. Extender

The resources and capabilities that lead to the formation of distinctive competencies are mostly created at which level of the organization?

B. Functional

Which of the following are least likely to result in collusion?

B. Heterogeneous products

When directors on a board serve for a fixed term but are not elected all at once it is known as a ________ board.

B. Staggered

Leadership effectiveness tends to be higher when the leader's intelligence is:

B. a little higher than that of the average group member

Which of the following is NOT true of appraisal feedback?

C. The sole purpose of the appraisal interview is to tell the employee, "Here is how you rate and why."

The communication competency is linked to effective performance of all but which of the following skills?

C. liaison skill

Coordinating the flow of all goods, services and information among channel members, and throughout the channel, is referred to as:

C. logistics

As the price of good A rises, the demand for good B rises. Therefore, goods A and B are:

C. substitutes

Leon has applied for a mechanic's job at a trucking company. As part of the selection process, he was given three hours to repair a truck's engine that was running unevenly using parts available at the plant. The trucking company gave Leon a(n) _____ test.

C. work simulation

Which of the following is a factor used to determine retirement benefit levels of employees under a defined benefit retirement plan?

D. Age

The ____ is a program developed by the industrialized countries to assist developing nations by improving their ability to export.

D. Generalized System of Preferences

The use of bribery in international business is:

D. an acceptable business practice in many countries' cultures

According to the Uniform Guidelines, a rule of thumb that identifies selection practices that favor a disproportionate number of non-protected class members is the _____.

D. four-fifths rule

When compared to traditional labor relations, transformational labor relations lead to _____.

D. lower costs

Many IT professionals start their careers as programmers, or programmer/analysts, and then are promoted to ____, positions that require a broad range of skills.

D. systems analysts

Economies of scale are:

D. unit cost reductions associated with a large-scale output.