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What is the single most important thing to do when using AppExchange? A.Ask your neighbor for advice B.Log in and get personalized recommendations C.Search and filter D.View Appy's Picks
B
Field-level security allows you to: A.Restrict access to certain fields on object records. B.Set passwords on specific fields. C.Make information harder to find. D.Prevent a group of users from accessing and modifying specific objects.
A
Finishing work in a sprint is important because: A.We value eliminating waste, and unfinished work is a form of waste that does not help us deliver value to our customers. B.It means that work is developed and ready for testing in the next iteration. C.We like to honor our plans and commitments. D.We don't need to fully test something unfinished.
A
How do you create efficient text searches? A.Limit what you're searching through and limit the number of results. B.Shorten the search string. C.Use SOSL and REST. D.Only search the name field of records.
A
How does a test drive differ from a free trial? A.A test drive uses a read-only org, while a free trial uses a writeable org. B.Test drives include sample data, but free trials don't. C.A test drive is available on every listing, but a free trial may not be. D.To start a test drive, you contact the provider, but to start a free trial, you click Get It Now on the listing.
A
One of the key attributes of Scrum at Salesforce is: A.It's a framework to organize delivery to customers. B.Teams work in long iterations or sprints. C.Everyone is organized into large, specialist teams. D.It is a framework used in sports teams, especially soccer.
A
Salesforce organizes your data into: A.Objects and records, like tabs and rows on a spreadsheet. B.Objects and fields, like columns on a spreadsheet. C.Fields and records, like different databases. D.Objects and spreadsheets, like columns in a database.
A
The main difference between object-specific actions and global actions is: A.Object-specific actions have automatic relationships to other records, and global actions don't. B.Global actions perform actions outside of Salesforce, and object-specific actions only perform actions inside Salesforce. C.Object-specific actions perform actions only on specific objects. D.You can use object-specific actions wherever actions are supported in Salesforce.
A
What does a search for a single object look like in SOSL? A.FIND {cloud} RETURNING Account B.FIND in ACCOUNT RETURNING "cloud" C.FIND "cloud" in ACCOUNT D.FIND (cloud) RIGHT NOW!
A
When is it a good time to create a customized search solution? A.You're developing an external knowledge base for user support. B.You're in the mood for a fun Friday night. C.The sales reps just started using the Sales Cloud in Lightning Experience. D.You want to put your company branding in the search bar.
A
Which of the following is true of the Scrum elements of delivery? A.A product backlog is a list of everything that we think needs be done. B.Potentially shippable increments are always released each sprint. C.The sprint backlog is a list of all work that can potentially be done on the project. D.We focus on output, not outcome.
A
3How does a custom object search differ from other queries? A.The name is in all caps. B.It includes __c at the end of the object name. C.In the query, you specify that an object is custom. D.You surround the custom object name in quotes.
B
A Lightning Page is: A.A compact, configurable, and reusable element. B.A custom layout for creating pages in Lightning Experience and the Salesforce mobile app. C.The new name for a Salesforce page layout. D.A page you can access via a customer community.
B
A user would like a way to visually display Opportunities, with the ability to easily move them between stages and see the total Amount per stage. What feature would support this? A) Split view B) Kanban C) Report
B
As you find more apps for your production and sandbox orgs, how can you manage all of your solutions? A.Ask your Salesforce admin to manage everything for you B.Use your AppExchange avatar menu to manage your Installs & Subscriptions C.Browse AppExchange collections D.Click the Reviews tab
B
How do you set up the account hierarchy? A.Ask an administrator to set it up for you. B.Add a Parent Account to the account's record. C.Record the parent account's name in a Note on the account. D.Write it on a sticky note and put it on your desk.
B
Kanban teams deliver fast by: A.Setting expectations with customers, using a Kanban board, talking to each other, having a workflow B.Visualizing flow, limiting work in progress with visual indicators, managing flow, and adapting with evolutionary changes C.Managing process flow, a single point of contact with customers, effective monitoring capabilities, and tools D.Customer focus, keeping work small, daily meetings, and tracking lead time
B
Salesforce Lightning Experience: A.Is available only on mobile devices. B.Is optimized with flexible, interactive tools that sales reps can use to visualize data on the fly. C.Never strikes in the same place twice. D.Is optimized to be a fast and lightweight tool for your sales reps.
B
Salesforce customer success platform: A.Doesn't include mobile access. B.Includes standard objects and a platform to deliver a personalized experience. C.Requires software installation to use. D.Is for CRM use cases only.
B
To see a custom, object-specific action on the palette of the page layout editor: A.Click Layout Properties on the page layout editor. B.Select Mobile & Lightning Actions in the list of element types. C.First customize the action in the action layout editor. D.Select Quick Actions in the list of element types.
B
What does the navigation bar in Salesforce allow users to do? A.See all standard objects in their organization B.Access objects and items included in the app they're currently using C.Customize important pages in Salesforce D.See all custom objects in their organization
B
What must you do before adding new currencies to your company settings? A.Set the corporate currency B.Activate the multicurrency option for your org C.Add the Currency dropdown field to the Opportunities object D.Purchase multicurrency licenses for all platform users
B
What section of AppExchange contains curated solutions listed by AAPI-owned, black-owned, and women-owned businesses? A.Product Collections B.Latest Collections C.Solutions by Type D.Industry Collections Check the Quiz to Earn 100 Points
B
What's a good way to optimize an app for your users? A.Brand the app with an animated GIF and neon colors to get their attention. B.Put the highest priority objects and tabs first in the navigation menu. C.Have a developer code in a sad trombone sound effect that plays for every error message. D.Add every object in the org to the navigation menu.
B
What's the first step to take to create a list view? A.Ask an admin for help. B.Open the List View Controls menu. C.Click the New button. D.Click the dropdown menu next to the list view name.
B
When does a team choose Kanban to manage its work A.The team decides it doesn't want to plan anymore. B.The team's work is difficult to predict. C.The team likes structure. D.The team can't decide what to work on and doesn't finish work on target
B
Where do the fields and sections from a page layout appear when you view a Lightning record page? A.In the Highlights panel B.Under the Details tab C.Under the Related tab D.In hover text when you mouseover the record name
B
Which REST resource adds auto-suggest functionality. A.Auto Suggested Records B.Search Suggested Article Title Matches C.RETURNING FieldSpec D.search()
B
Which meetings are important for planning? A.Demo/review, retros, status meetings B.Release planning, sprint planning, backlog refinement, daily standup C.Long-term planning, reviews, demos D.Status meetings, backlog refinement, demo/review
B
Enabling Advanced Currency Management enables your org to: A.Choose more than one currency for a single account B.Add currencies to personal profiles C.Manage dated exchange rates D.Have all currency conversions use the static exchange rates
C
Kanban teams respond to unplanned work and changes by: A.Putting the new request at the bottom of the backlog B.Dropping everything to jump on the new request C.Assessing the priority of the new request and starting the work when it's at the top of the backlog D.Giving the customer/stakeholder daily updates
C
SOSL works with: A.REST only B.SOAP only C.REST, SOAP, and Apex D.SOQL only
C
The main Scrum team roles have the following traits: A.ScrumMasters are an optional role, product owners can be customers, the team follows their plan. B.Product owners micromanage work, ScrumMasters prioritize work, and the team follows direction to deliver tasks. C.The team does the work, the ScrumMaster helps facilitate the process, and the product owner defines the direction for the team. D.Team members and functional managers are all responsible for prioritizing the backlog.
C
Usernames must: A.Include a character, a symbol, and an emoji. B.Be unique only within your (not all) Salesforce organizations. C.Be in the format of an email, for example, [email protected]. D.Always start with the last name first.
C
What are the two main types of Scrum meetings we have at Salesforce? A.Planning and inspection, and status updates B.Sprint and planning meetings C.Inspect and adapt, and planning meetings D.Release planning and sprint demos
C
What can admins do to influence the search results ranking? A.Host webinars for users on best search practices. B.Rename records. C.Set up synonym groups and promoted search terms. D.Nothing. You're all alone in your quest to improve search solutions.
C
What can you include in a Lightning app? A.Trailhead modules B.Custom sound effects and flashing text C.Web tabs, standard and custom objects, and utility features like Lightning Voice D.All of the above
C
What does a search for multiple objects look like in SOSL? A.FIND {sneakers} RETURNING ALL ARTICLES B.FIND {sneakers} in ALL OBJECTS C.FIND {sneakers} RETURNING Product2, ContentVersion, FeedItem D.FIND {sneakers} RETURNING Account
C
What does the App Launcher allow users to do? A.Sync their apps, bookmarks, and other settings across devices B.Download and install Salesforce platform apps C.Access all standard, custom, and connected apps in Salesforce D.See only their most recently used apps
C
What is interruption-driven work? A.Work items that were forgotten about when the team rushed planning and now have to be done. B.Work that is defined by someone continuously interrupting you with emails and texts. C.Work that is difficult to predict in advance but needs a team in place to handle it when it comes up. D.Work that is less important or valuable than what is currently in progress.
C
When you create a user, you can: A.Add only one user at a time. B.Take a long lunch break because you've saved so much time. C.Generate a new password and notify the user immediately. D.Replace existing users. Check the Quiz to Earn 100 Points
C
Which of the following can you locate using Quick Find in Setup? A.Salesforce apps available in your org B.A specific user in your org C.The Users setup page D.Settings for the Account object
C
Who should be on your personal Default Account Team? A.Coworkers from your department who want to know how you achieve all your success B.All the contacts for all your accounts C.Coworkers you usually work with on your accounts D.Customers who responded positively to the last marketing campaign
C
With a page layout, you can control: A.Whether a user sees related or details pages B.The fields that display in the highlight panel C.Which fields, lists, links, and buttons a user sees on related, details, and edit pages D.The size of the margins of a page E.All of the above
C
Custom actions help your users by: A.Allowing them to create custom records B.Giving them more ways to open, view, edit, and delete custom records C.Making work feel more like playing a video game D.Making it fast and easy to interact with information in your organization
D
Kanban teams use which practices to manage flow: A.Storypoints, timebox, work in progress, velocity B.Retrospectives, planning, support policies, velocity C.Iterations, epics, subject matter experts, refinement D.Cycle time, lead time, small batch size, and throughput
D
The five Scrum values are: A.Trust, Ohana, respect people, planning, and delivery B.Value, customer, time-box, communication, empowerment C.ScrumMasters, product owners, the team, subject matter experts, technical program managers D.Focus, courage, openness, commitment, and respect
D
The primary difference between a demo/review and retrospective is: A.Demo/reviews are only done by teams that build products, and retros are done by all teams. B.Retrospectives happen at release boundaries, while demos/reviews happen at least monthly. C.There's not a difference; they're interchangeable. D.The first inspects and adapts the product or service, and the second inspects how the team works.
D
What can you build with the Lightning App Builder? A.At-a-glance, dashboard-style apps. B.Apps optimized for a particular task. C.Simple, single-page apps with drill-down capability. D.All of the above.
D
What differentiates SOSL from SOQL? A.Syntax B.SOSL searches the search index instead of the org database. C.SOSL searches more efficiently when you don't know in which object the data resides. D.All of the above.
D
What is important to keep in mind when you develop an AppExchange strategy? A.Think about whether you want a free or paid solution B.Have an environment where you can test the solution, like a Developer Edition org or a sandbox C.Avoid meeting with stakeholders, because they might slow down your search for a solution D.A and B E.A and C
D
What is the difference between a product backlog and a sprint backlog? A.The product backlog is a list of everything the team has committed to do. The sprint backlog is a list of things that potentially can be needed. B.The sprint backlog is prioritized by the product owner, the product backlog is prioritized by the team. C.The product backlog is prioritized, the sprint backlog is not. D.The product backlog is everything that can possibly be needed, the sprint backlog is the work committed by the team for the next 2 weeks.
D
What two types of account-contact relationships can you see in Contacts to Multiple Accounts? A.Positive and negative B.Parent and sibling C.Happy and unhappy D.Direct and indirect E.Complete and incomplete
D
What's a key benefit of Lightning apps for your users? A.Users can create records and access recent records and lists directly from the navigation bar. B.It's easy to switch contexts with the App Launcher. C.Lightning apps give users access to the items, objects, and pages they need most. D.All of the above
D
Why do some teams combine Scrum and Kanban processes? A.Because the more processes, the better the deliverable. B.Teams sometimes can't decide which process to use. C.Scrumban is fun to say. D.Teams like the Scrum structure, with the Kanban WIP limits.
D
With multicurrency setup and currencies added to your company settings, users can: A.Access current conversion rates B.Become more effective international spies C.Deactivate the corporate currency D.Select a personal currency
D
How can you learn more about an app you like when you have questions? A.Read the app's reviews, and focus on trusted reviews. B.Search on the internet. C.Use the AppExchange Chat feature to connect to the partner, and get your questions answered in real time. D.B and C E.A and C
E
There are many ways to engage with AppExchange. What are ways you can connect with AppExchange? A.Sign up for the AppExchange newsletter. B.Search for us in the phone book after AAA Towing. C.Find us on Facebook and Twitter. D.A and B E.A and C
E
What is AppExchange? A.A vibrant community powered by admins, developers, and Salesforce partners B.The unofficial Salesforce store for solutions and services C.A place to connect with prebuilt solutions for business problems you face at your company D.A and B E.A and C
E
When you modify page layouts, you can: A.Change whether a field is required B.Change the order of the fields on the page C.Assign custom page layouts to different user profiles D.Arrange fields in logical sections E.All of the above
E
You can manage record-level access in your organization using: A.Organization-wide defaults. B.Role hierarchies. C.Sharing rules. D.Manual sharing. E.All of the above. Check the Quiz to Earn 100 Points
E
True or False? To take bulk actions on all records in a list view, you click the bulk action button without selecting any records.
True
True or false: You can customize settings for a standard or custom object using the Object Manager.
True
