SHRM- CP Chapter 6

What's the best explanation of corporate social responsibility? a. A concept that corporations have a responsibility to society at large not just to its shareholders. b. A new age business movement that died in the 1990s. c. A concept that the only responsibilities corporations have are to maximize profits and to work in the interest of employees. d. A concept that the only responsibility a corporation has is to maximize profits.

A concept that corporations have a responsibility to society at large not just to its shareholders.

Identify which of the following is likely NOT a profile of an external stakeholder. a. A middle-aged supplier who worked with the company for 20 years b. A middle-aged company CEO who has a much larger salary than any of his employees c. An old businessman who owns shares of the company and has been a creditor in the past d. A young college student interested in the company's products

A middle-aged company CEO who has a much larger salary than any of his employees

Nowadays, employees expect that their employers will be transparent. What does this ultimately refer to? a. The need for employers to reveal everyone's salaries b. The need for an office space to use glass walls c. A need for employers to provide their employees with honest and clear information d. The expectation that employees are ultimately responsible for their employer's actions

A need for employers to provide their employees with honest and clear information

Which of the following is an example of a conflict of interest? a. A person working for Apple and Microsoft at the same time b. A person working for Walgreens c. An individual who is self-employed starting a computer business d. An individual who works at 7-11 while also volunteering their time on their days off

A person working for Apple and Microsoft at the same time

A conflict of interest can be defined as which of the following? a. A situation where someone has personal interests (which may be other professional interests) that trump those of professional ones at the expense of the organization they are employed in. b. A scenario where someone has a conflict in a workplace. c. A situation where the company's CEO is running the company in a strict way in order to generate as much profit for the company and its shareholders as possible. d. A situation where an employee is fired because the company had massive layoffs/cuts to the workplace.

A situation where someone has personal interests (which may be other professional interests) that trump those of professional ones at the expense of the organization they are employed in.

HR Policies should be distributed to: a. All employees b. Management c. Members of the HR team d. Executives only

All employees

Human resources policies and procedures assist management in _____ employees. a. recruiting b. training c. All of the answers are correct. d. disciplining

All of the answers are correct.

Which of the following is a violation of an employee's expectation of privacy? a. An employer reviewing employees' posts on a company email message board b. An employer monitoring internet usage during working hours c. An employer using drug testing to determine on-going employability d. An employer conducting a search of their employees' handbags or briefcases

An employer conducting a search of their employees' handbags or briefcases

Which of the following is an example of information that could be legally collected by a company's management? a. Attendance at happy hour events b. Long-term medical records c. Annual performance reviews d. Personal text messages

Annual performance reviews

How often should human resources policies and procedures be reviewed and rewritten? a. As needed b. Monthly c. Never d. Annually

As needed

What does workplace accountability refer to? a. The ability to hire and fire b. Accounting and bookkeeping c. Being responsible for ones actions d. Providing access to information

Being responsible for ones actions

Employee handbooks should include: a. Management's goals and objectives. b. Employee expectations only. c. Both legal requirements and employee expectations. d. Legal requirements only.

Both legal requirements and employee expectations.

How does a compliance-based code differ from an integrity-based code? a.Compliance-based codes focus on financial stimulating employees, while integrity-based codes expect all employees to comply with HR regulations. b.Compliance-based codes focus on a written code of ethics, while integrity-based codes focus on unwritten company policy. c.Compliance-based codes focus on preventing certain behavior, while integrity-based codes focus on encouraging behavior aligned with the code's principles. d.Compliance-based codes focus on encouraging all workers to be part of the company team, while integrity-based codes have more of an individualized approach.

Compliance-based codes focus on preventing certain behavior, while integrity-based codes focus on encouraging behavior aligned with the code's principles.

Which of the following would be of assistance to an employee wondering what electronic surveillance is legal in the workplace? a. Health Insurance Portability and Accountability Act b. Genetic Information Nondiscrimination Act c. Electronic Communications Privacy Act d. Occupational Safety and Health Act

Electronic Communications Privacy Act

Which stakeholders are Human Resources primarily concerned about? a. Customers b. Shareholders c. Employees d. Board of Directors

Employees

How can a company ensure that the communication and acceptance process regarding its HR policies goes as smoothly as possible? a. Base all policies on those of a successful competitor. b. Have all policies written by one HR representative. c. Ensure that there is executive buy-in and understanding. d. Include a lot of legalese in the policies.

Ensure that there is executive buy-in and understanding.

You work in the HR department of a trucking company. One of the drivers had an accident while driving across the state. What should you first do in this situation? a. Shorten the number of daily, allowable driving hours for all drivers. b. Terminate the driver immediately and fill the position with a replacement. c. Consult with the legal department in case regarding liability. d. Follow established post-accident drug testing procedures.

Follow established post-accident drug testing procedures.

Which of the following laws protects employees' genetic information? a. Electronic Communications Privacy Act b. Health Insurance Portability and Accountability Act c. Occupational Safety and Health Administration Act d. Genetic Information Nondiscrimination Act

Genetic Information Nondiscrimination Act

What might be the repercussion of conflicts of interest in the workplace to the organization itself? I. Lost revenue II. Stolen trade secrets III. Higher sales a. III only b. I and II only c. I, II, and III d. II only

I and II only

Deceitful resume practices are an example of which of the following? I. Lack of transparency on an employee's part II. Poor transparency on an employer's part III. Lack of accountability on an employer's part a. I only b. III only c. I and III only d. I and II only

I and III only

Which of the following might be the result of a case of conflict of interest for the individual involved? I. Getting kicked off a board of directors II. Getting fired III. Getting sued a. III only b. I and III only c. I, II, and III d. II only

I, II, and III

Which of the following people are in a situation that may be a conflict of interest? I. Jack, on the board of directors but in love with an employee. II. Linda, who opened up a competing side-business. III. Amy, who works three full-time jobs a. I and II only b. I, II, and III c. I only d. II and III only

I, II, and III

Which of the following is something that employers but NOT employees are accountable for? Choose the best answer. a. Honest communication b. Pay c. Delegating authority d. Feedback

Pay

Title VII of the Civil Rights Act of 1964: a. Prohibits discrimination against disabled workers b. Mandates drug testing c. Defines affirmative action d. Prohibits sex discrimination

Prohibits sex discrimination

Which of the following is an example of an oft-neglected aspect of work for which employers are accountable for? a. Ensuring their employees complete their duties b. Ensuring employees come in as scheduled c. Providing the resources their employees need to succeed d. Telling their employees what to do

Providing the resources their employees need to succeed

How can a company ensure that its staff have received and understood its new or revised HR policy? a. Have management tell employees that they need to read the handbook. b. Utilize the return receipt function on email. c. Assume that once enough time has passed that employees have read the policies. d. Request a signature confirming receipt and understanding of the policy.

Request a signature confirming receipt and understanding of the policy.

Twenty individual companies in the accounting industry collectively created an organization that administers guidelines for accounting. These firms now use these guidelines as their standards. This is an example which of the following? a. Government regulation b. HR regulation c. Company-wide regulation d. Self-regulation

Self-regulation

As an HR manager, you have just found out there have been many sexual advances by management over the past 5 years. You already have a sexual harassment policy in place. What else should you do about this issue? a. Install cameras in the offices, meeting rooms and open areas of the building to catch inappropriate behavior. b. Reward employees who have not been harassing others so that you can motivate others to engage in appropriate behavior. c. Make the offenders apologize for their actions to give the harassed employees closure. d. Set up a system where employees feel comfortable reporting sexual harassment.

Set up a system where employees feel comfortable reporting sexual harassment.

Why are codes of ethics used? a. They display the values of an organization to those inside and outside the organization. b. They ensure a company complies with all normative standards, including tax laws. c. They display the religious and ideological framework of an organization. d. Government standards require all companies to have a code of ethics.

They display the values of an organization to those inside and outside the organization.

Why is it important for companies to have established HR policies? a. To ensure employees know their rights and responsibilities within the company hierarchy. b. To comply with state and federal laws that require employee handbooks. c. To protect the company from liability and employee lawsuits. d. To ensure employees are satisfied with their job and work environment.

To protect the company from liability and employee lawsuits.

Which of the following is NOT a reason why it is important for companies to have HR policies in place? a. To provide a schedule of when employees will receive promotions and pay increases based on seniority. b. To define the procedures and rules for training, performance evaluation, and recruitment. c. To establish and reinforce expectations for employees. d. To comply with state/federal laws and regulations.

To provide a schedule of when employees will receive promotions and pay increases based on seniority.

Yahoo wants to review all company emails sent by its employees. Can Yahoo legally perform this search? a. No, all emails are the property of the person who wrote them. b. Yes, as long as the email is maintained by the company. c. No, they must first get a court order from a judge. d. Yes, as long as their employees consent to this.

Yes, as long as the email is maintained by the company.

Human resources policies and procedures offer protection, provide guidance, and _____. a. are very difficult to follow b. ensure government compliance c. are very difficult to understand d. All of the answers are correct.

ensure government compliance

A government mandate _____. a. None of the answers are correct. b. should be rewritten to better portray the culture of the organization at that time or to include social trends or changes made to employment laws c. helps an employee identify mistreatment in the workplace and take the proper steps to ensure that it stops d. is a law that an employer must follow in order to ensure fair treatment and safety of employees

is a law that an employer must follow in order to ensure fair treatment and safety of employees

The legal decision of whether or not an organization is complying with employment law is _____. a. up to the employee union b. up to the government c. up to the organization d. up to the management team

up to the government