comm 102 Chapter 7 Quiz

Jill enjoys exchanges with her colleague Belle because they help reduce her work-related stress and anxiety. This communication meets which of the following needs?

Physical

When Austrian students frequently question their teachers while Filipino students consider this behavior inappropriate, they are exhibiting values associated with which concept?

Power distance

What is the best example of a turn-taking signal that occurs at the end of a clause?

Rising or falling pitch

You always look forward to the hair salon. You enjoy talking to your stylist about your opinions and feelings, discussions in which you typically gain some new insight. Which benefit of self-disclosure do you enjoy in this situation?

Self-clarification

The Stars Wars character Yoda is famous for statements such as "Powerful you have become; the dark side I sense in you." Yoda is known for playing with what kind of linguistic rules?

Syntactic

You lock up your desk when you leave the apartment you share with roommates. What type of nonverbal communication are you displaying?

Territoriality

Janelle is at the store and can't decide whether to buy steak for dinner or bring home pizza. To get a quick response from her partner, which channel of communication would be best?

Text message

Which statement is more likely to have been uttered by a woman?

The CEO really likes our sales pitch, but I'm anxious that she may not be ready to commit yet.

A growing body of research suggests that the linguistic differences that do exist are relatively minor in light of the similarities between the sexes.

True

Competent communicators are multifaceted people with a variety of roles and identities—all of which are legitimately "you."

True

Low-context communicators value self-expression and persuading others to accept their point of view.

True

Organizations have cultures that can be just as distinctive as those of larger societies.

True

Performing the nonverbal cues of how you want to feel can help you "fake it 'til you make it."

True

Research subjects who hear content-free speech—ordinary speech that has been electronically manipulated so that the words are unintelligible—can consistently recognize the emotion being expressed and identify its strength.

True

Environments are also referred to as ____________.

contexts

A(n) __________ is a type of __________ speech that attempts to distance a speaker from remarks that might be unwelcome.

disclaimer; powerless

A low-context culture relies heavily on subtle, often nonverbal cues to maintain social harmony.

false

Gender refers to biological characteristics of a male or female.

false

High self-esteem guarantees interpersonal success.

false

People adopt the same impression management strategies across situations.

false

Research shows that men are generally more perceptive about interpreting others' nonverbal cues.

false

A verbal or nonverbal response to a message is ____________.

feedback

After being unexpectedly fired, you are careful not to show any emotion as you pack up your desk. Back at your apartment, though, you break down in tears with your dog. In Erving Goffman's terms, your behavior differs because it involved ____________ and ____________ regions, respectively.

front; back

Shanice knew when she first set eyes on handsome Malcolm that he must be kind and intelligent, a perception most likely influenced by the __________ effect.

halo

"We" language can help build a constructive communication climate and develop verbal __________.

immediacy

An example of psychological noise is ____________.

insecurity

When attempting to communicate in an unfamiliar language, the __________ is especially high.

level of uncertainty

Canadian Antoinette values direct communication and grows impatient when her Korean friend, Min-jun, isn't frank and straight with her. Antoinette appreciates ____________ communication.

low-context

You are not a multitasker. In other words, you prefer a __________ schedule to a __________ one.

monochronic; polychronic

Your grandmother seemed happy when you gave her a smartphone for her birthday. Yet she still doesn't respond to your texts or emails, only your voicemail. Your grandmother is uncomfortable with ____________.

multimodality

Dylan sees Coach Connor as a bully. Coach Connor seems himself as a motivational trainer and mentor. Dylan and Connor have different __________.

narratives

You grew up in New York in a small apartment with a large family. Your spouse was raised on a ranch in Montana. Consequently, you have different perceptions of __________.

personal space

Changing privacy settings on your profiles, customizing who can see certain updates, and deleting unwanted information about yourself is a form of __________.

reputation management

You receive a C on your analysis of Hamlet. You believe you deserved a much higher grade because you spent hours writing the essay and made a number of good points. This situation is challenging because the communicators do not share __________.

second-order realities

The __________ model examines __________ of self-disclosure

social penetration; breadth and depth

With __________, you view the other person's situation from your point of view. With __________, you view it from the other person's perspective.

sympathy; empathy

A complete assertive message contains __________ kinds of __________ statements.

3; "I"

The brief message "I'm furious" is more likely to have been communicated on which of the following channels?

As a tweet from a mobile device

You didn't realize how rapidly you speak when you're nervous until your public speaking instructor points it out. What do scholars call information in this part of the Johari Window?

Blind

What do linguists call the practice of adapting your manner of speaking to the context?

Code-switching

Raj interprets his friend Sheldon's comment "Thanks a lot" as negative. This illustrates which characteristic of communication?

Communication has a content and a relational dimension.

You need to share some sensitive and confidential information with a coworker whose reaction you are eager to assess. Which medium is best for transmitting this information?

Face-to-face

Human touch is more important for infants than for adults.

False

It's not necessary for communicators to understand each other's intentions for pragmatic rules to work.

False

The Hopi language represents the world rather like a collection of snapshots, whereas the English representation is more like a movie.

False

When two or more people feel equally positive about one another, their linguistic divergence will be mutual rather than one-sided.

False

When we perform poorly, we usually blame external forces—and when we perform well, we credit ourselves rather than the situation. This is the fundamental attribution error

False

__________ is the tendency to give more weight to personal qualities than to the situation when making attributions.

Fundamental attribution error

What is the study of touch called?

Haptics

Which example best illustrates Marshall McLuhan's metaphor of a "global village"?

Helmut from Germany and Lin from China developing a friendship through Facebook

Items in the __________ area of the Johari Window become public primarily through self-disclosure.

Hidden

The Korean language has separate terms for "older brother," "oldest brother," "younger sister," "youngest sister," and so on. Which cultural dimension does this reflect?

High power distance

Which culture generally considers deviant people and ideas dangerous?

High uncertainty avoidance

Which alternative to self-disclosure seeks a desired response from someone, often to spare this person from embarrassment?

Hinting

Which statement would be easier to express nonverbally?

I'm excited.

Which of the following statements about naming and identity is TRUE?

In 1900, the 20 most common names for baby girls in the United States included Bertha, Mildred, and Ethel.

Classifying someone as "uncooperative" uses which type of perceptual schema?

Interaction-based

The idea that it is often necessary to negotiate a shared meaning for satisfying communication to occur relates to which characteristic of the transactional communication model?

Meanings exist in and among people.

When your friend calls the latest release from Coldplay lame, you reconsider this music that had sounded great at home alone. This shift in attitude occurs during which stage of the perception process?

Negotiation

Pauses in speech are aspects of which category of nonverbal communication?

Paralanguage