Interpersonal Comm: Chapter 2

Which of the following is not an outcome associated with strong people skills? A. The ability to understand people B. Difficulty empathizing with others C. Knowledge of how to interact with others in group situations D. Healthy interactions with others

B. Difficulty empathizing with others

Which of the following is not a type of action model? A. Berlo's SMCR Model (Sender, Message, Channel, Receiver) B. Osgood and Schramm Model C. Shannon-Weaver Model D. Early Schramm Model

B. Osgood and Schramm Model

According to the transaction model of interpersonal communication, communicative exchanges occur simultaneously between communication partners through a multi-layered feedback system involving both verbal and nonverbal cues. T/F

True

Which of the following helps individuals build and maintain relationships? A. All are correct B. Communication is the vehicle through which relationships develop C. Individuals initiate relationships with those who have similar self-concepts D. Social comparison helps identify others who might be compatible friends

A. All are correct.

At lunch, Patrick's girlfriend was busy telling him all about her new job. From time to time, he replied, "uh-huh," as she continued to talk about her morning. What kind of feedback did Patrick provide? A. Ambiguous feedback B. Appreciative feedback C. Negative feedback D. Positive feedback

A. Ambiguous feedback

When David gives careful and thoughtful attention to his friend as she talks about a problem she is having with her roommate, which interpersonal communication skill is David practicing? A. Mindful listening B. Selective attention C. Emotional intelligence D. Message formulation

A. Mindful listening

Which of the following is a characteristic of high self-esteem? A. Other's comments are viewed as constructive and helpful B. Focused attention on one's failures C. The use of indirect communicative styles D. Other's comments are viewed as criticism or hostile

A. Other's comments are viewed as constructive and helpful

Sam and Peter sit next to each other in class. They had never seen each other before the first day of class and had no idea what to expect sitting next to each other. Over the course of the semester, they more and more, learning about each other - their attitudes about class, how they behaved, and their likes and dislikes. By the end of the semester, they were not only comfortable sitting next to each other but had become friends. Which of the following theories best describes what occurred between Sam and Peter? A. Uncertainty reduction theory B. Self-conceptualization C. Maslow's Hierarchy of Needs D. Social turbulence

A. Uncertainty reduction theory

What is the pathway or medium in which communication messages are sent? A. Message B. Channel C. Feedback D. Noise

B. Channel

Which clue is not represented in Barnlund's Transactional Model? A. Public cues B. Private cues C. Ambiguous cues D. Behavioral cues

C. Ambiguous cues

What is the ability to identify one's emotions and the emotions of others to guide one's behavior called? A. Self-concept B. Mindful listening C. Emotional intelligence D. Emotional regulation

C. Emotional intelligence

In an attempt to understand the situation unfolding around her, Julia considered past personal experiences, her involvement with others present, and any assumptions she might have. In doing so, what stage of the perception process was she engaged in? A. Attending B. Communicating C. Interpreting D. Organizing

C. Interpreting

Catherine was trying her best to focus on reading her new book. But she found that she was reading the same paragraph over and over again because she couldn't stop thinking about her roommate's exciting news. Which of the following type of noise was interfering with Catherine's ability to comprehend the paragraph's meaning? A. Physical noise B. Semantic noise C. Psychological noise D. Physiological noise

C. Psychological noise

Which type of interpersonal communication model views communication as a one-directional transmission of information from a source or sender to some destination or receiver? A. Transaction model B. Interaction model C. Values Orientation model D. Action model

D. Action model

What is the first stage of perception? A. Organizing B. Experiencing C. Interpreting D. Attending

D. Attending

Joel was cleaning the kitchen when he noticed a small, black, oval in the corner a few feet away. Which type of schema did he use to define the incoming stimuli? A. Role construct B. Social construct C. Psychological construct D. Physical construct

D. Physical construct

A sender's thoughts, feelings, perceptions, and past experiences all influence how they construct an encoded message. T/F

True

An individual's concept of self is influenced by their communicative interactions with others. T/F

True

Listening is the most important component of interpersonal communication. T/F

True

The Osgood and Schramm Model of interpersonal communication recognizes the importance that nonverbal communication, and the lack thereof, plays in interpersonal communication. T/F

True

The process of perception involves all fives senses- sight, hearing, smell, taste, and touch. T/F

True

According to Maslow's Hierarchy of Needs, safety is the most fundamental human need. T/F

False

Based on the transactional model of communication, communication occurred even when the receiver did not see or hear the message sent by the source. T/F

False

Because the same environmental information is available to everyone present, the process of perception is universal, meaning that every individual experiences the same situation in the same way. T/F

False

Interpersonal communication skills are innate, meaning that one cannot improve upon them. You either have them or you don't. T/F

False