MANA 3311 Bonus Module 1

Which of the following can managers use to plan and coordinate efforts to ensure organizational success? (Select all that apply.)

Liaisons Task forces

Which of these are advantages of decentralization in organizational structure? (Select all that apply.)

Managerial accountability Increased flexibility

What type of organizational structure would be best for an organization implementing a low-cost leadership strategy to increase market share and focus on efficient production?

Mechanistic

Match each description with either mechanistic or organic structure. Instructions

Mechanistic structure matches Choice Centralized decision making at the top of the organization , Choice Many rules Organic structure matches Choice Low levels of standardization , Choice Frequent use of task forces and teams throughout the organization

Which of the following are methods for changing an organization's culture? (Select all that apply.)

Merging with another organization Restructuring the company

Match the values with either organizational culture or national culture. Instructions

Organizational culture matches Choice Sales vs. service , Choice Results vs. relationships National culture matches Choice Good vs. evil , Choice Right vs. wrong

Which of the following represent ways that heroes and legends can be used to communicate an organization's culture? (Select all that apply.)

Praising the founder of the company for epic accomplishments that still affect the company to this day Recalling the actions of a single individual who greatly affected the company

Which of the following are goals of standardization in an organization? (Select all that apply.)

Predictable employee behavior A high level of managerial control

Which of the following are goals of formalization in an organization? (Select all that apply.)

Procedures become second nature Spans of control are widened

______ differentiation leads to increased efficiency and control across the organization.

Vertical

Match each description with either functional, divisional, or matrix structure.

Weaknesses include poor cooperation across departments and slow response to environmental uncertainty. matches Choice Functional structure Weaknesses include decreased coordination and communication among divisions, and standardization across product lines becoming virtually impossible. matches Choice Divisional structure Weaknesses include the potential for authority lines to become blurred and for employees to get frustrated with the demands being placed on them by two separate bosses. matches Choice Matrix structure

Which of the following represent language and symbols that are used to communicate an organization's culture? (Select all that apply.)

The way work spaces are decorated Organizational members' unique dialect Employees' dress

Which of the following represent ways rites and rituals are used to communicate an organization's culture? (Select all that apply.)

Awards ceremonies Special parties to celebrate company achievements

Which of the following can managers use to plan and coordinate efforts to ensure organizational success? (Select all that apply.)

Direct contacts Teams Organizational integrators

Which of the following are weaknesses of a functional structure? (Select all that apply.)

Disregard of organizational issues that do not concern the department Slow response to environmental uncertainty

Which of the following are methods for changing an organization's culture? (Select all that apply.)

Changes in upper management Corporate restructuring

Which of the following are characteristics of clan culture? (Select all that apply.)

Collaboration Friendliness Familiality

______ organizations are much more difficult to control, due to the effort and attention required for integration.

Complex

Which of the following are strengths of a functional structure? (Select all that apply.)

Efficiency Achievement of functional goals

Match each description with either functional, divisional, or matrix structure. Instructions

Employees who engage in similar tasks are grouped together. matches Choice Functional structure Employees who work on the same product line are grouped together. matches Choice Divisional structure Employees are grouped according to two or more other organizational designs. matches Choice Matrix structure

Select the accurate statements regarding the relationship between strategy and organizational structure. (Select all that apply.)

Failure to recognize the significant relationship between strategy and structure can put the organization at a competitive disadvantage. Organizational performance will suffer if structure and strategy do not support one another.

Which of the following are characteristics of complex organizations? (Select all that apply.)

Highly focused positions Specialized labor

______ is related to the division of labor and grouping of tasks.

Horizontal differentiation

Which of these are advantages of centralization in organizational structure? (Select all that apply.)

Increased control at the top Ability for top management to make decisions that keep the company focused on its goals

Vertical differentiation focuses on ______ differences at each level of the organization's structure.

authority

Leaders seen as parental figures, and employee loyalty and goodwill, are characteristics of ______ culture.

clan

An effective organizational structure includes the design of systems to ensure effective ______ of efforts across the organization's departments. (Select all that apply.)

coordination communication integration

Organizational structure and its associated design and dimensions reinforce the organization's ______.

culture

The competing values framework helps to classify organizational ______.

culture

An organization with a divisional departmentalization by product may have ______.

departments assembled according to the products on which employees work

Grouping all activities in a given region under one manager and focusing on specific customer needs in a particular region describe characteristics of organizations with a ______.

divisional departmentalization by geography

All aspects of a product line being placed in one division, along with a set of support functions to service the product line, describes characteristics of organizations with a ______.

divisional departmentalization by product

Horizontal differentiation would be concerned with ______.

establishing clear job descriptions for each position

Organizations that have department managers with wide spans of control tend to have ______ structures.

flat

Standardizing operating procedures is a goal of ______ in organizations.

formalization

Divisional departmentalization by geography is synonymous with extensive ______.

growth

Showing a new employee a video about the company's beloved founders is one way that ______ can communicate an organization's culture.

heroes and legends

Organizational integrators are defined as ______.

individuals responsible for ensuring that departments within an organization coordinate their activities with each other, with little or no formal authority

In the competing values framework, an internal focus is associated with ______, while an external focus is associated with ______.

integration; differentiation

How employees address one another in conversation and communication is one way that ______ can communicate an organization's culture.

language and symbols

If an organization's culture is too far outside of the boundaries of national culture, the organization will be ______.

less effective

Dual-authority hierarchies, and managers who move employees among divisions as necessary, describe characteristics of organizations with a ______ structure.

matrix

An organization where employees work from home, direct their own career paths, and create their own schedules is likely to have a more ______ structure.

organic

Individuals responsible for ensuring that departments within an organization coordinate their activities with each other, with little or no formal authority, are known as ______.

organizational integrators

The absence of a strong organizational culture can negatively influence ______.

organizational performance

Vertical differentiation emphasizes ______.

reporting relationships

Throwing a party to celebrate accomplishments that are in line with the organization's values is one way that ______ can communicate an organization's culture.

rites and rituals

Mechanistic structures encourage ______, while organic structures encourage ______.

standardization; flexibility

An organization with a matrix structure may have ______.

strict divisions along functional lines, along with the flexibility to allow employees from one department to assist in another when needed

A manager's span of control influences organizational ______ by affecting the number of layers in the organizational chart.

structure

Clearly identified formal reporting relationships, grouping of workers into departments, and systems designed to ensure effective coordination across departments are characteristics of an effective organizational ______.

structure

Narrow spans of control are associated with ______ organizations.

tall

Temporary work teams made up of individuals from several departments, brought together to solve a specific problem or perform a particular function, are known as ______.

task forces

Task forces are defined as ______.

temporary work teams made up of individuals from several departments, brought together to solve a specific problem or perform a particular function

Managing an organization's culture is important because culture can help to create ______. (Select all that apply.)

value for stakeholders competitive advantage

Which of these are disadvantages of centralization in organizational structure? (Select all that apply.)

Reduced employee morale Top management work overload

______ is a goal of standardization in organizations.

Similarity and control

Match each description with either functional, divisional, or matrix structure.

Strengths include economies of scale and efficiency. matches Choice Functional structure Strengths include environmental responsiveness and increased control over outputs. matches Choice Divisional structure Strengths include integration of the organization and ability of the organization to meet the dual demands of its customers and environment. matches Choice Matrix structure

Match each description with either functional, divisional, or matrix structure. Instructions

Strengths include economies of scale and efficiency. matches Choice Functional structure Strengths include environmental responsiveness and increased control over outputs. matches Choice Divisional structure Strengths include integration of the organization and ability of the organization to meet the dual demands of its customers and environment. matches Choice Matrix structure

In an organization with a matrix structure, employees may report to ______.

a functional manager and a product manager