Management Exam 3

Which of the following statements describe an advantage teams have over individuals in the decision making process?

All of these describe an advantage teams have over individuals in the decision making process.

Which of the following is NOT one of the Big 5 personality dimensions?

Empathy

Which of the following is the only type of responsibility given to traditional work groups?

Execute the task

Which of the following statements about sexual harassment is true?

Sexual harassment can occur between people of the same sex

Which of the following approaches to job design entails more than simply providing additional variety in job tasks?

The job characteristics model

Which of the following is NOT a characteristic of functional departmentalization?

Functional departmentalization produces managers with broader experience and expertise

A family restaurant based in English speaking providence of Ontario, was planning on opening a catering business in the French speaking areas of Canada. The restaurant would need employees with which of the following dimensions of personality?

Openness to experience

Which of the following statements about disabilities is true?

Accommodations for disabilities needn't be expensive

Which of the following is a paradigm for managing diversity?

The learning and effectiveness paradigm

To which of the following aspects of the human resource management process does the US Federal employment law apply?

All of these

Which of the following is an example of a diversity principle that will help managers do a better job of making company diversity programs?

All of these are examples of diversity principles

Which of the following is a reason teamwork can be more satisfying than traditional work?

All of these are reasons why teamwork can be more satisfying than traditional work.

Which of the following training methods is most appropriate for imparting information or knowledge to trainees?

Lectures and planned readings

Which of the following statements about mechanistic organizations is true?

Mechanistic organizations work best in stable, unchanging business environments

Which of the following paradigms for managing diversity is similar to the business growth advantage of diversity?

The access and legitimacy paradigm

Which of the following positions most likely performs a staff function?

A member of the office cleaning crew

Which of the following is NOT one of the recommendations for minimizing the occurrence of affective conflict and having a good fight?

Always resolve issues by consensus

UTRGV launched a comprehensive diversity initiative, which includes frequent diversity retreats for faculty, staff, and student leaders. What basic type of diversity training is UTRGV using?

Awareness Training

Which of the following is a factor that companies should carefully manage in order to increase the likelihood that teams will succeed?

Bureaucratic immunity

Which of the following is an internal recruitment method?

Career paths

Where standardization is important, it is appropriate to _____.

Centralize authority

Which of the following statements regarding cohesiveness is true?

Cohesive groups haver lower turnover

According to the text, how do companies typically fare when they are accused of discrimination and must go to court to defend themselves?

Companies lose, on average, 2/3 of the discrimination cases brought against them

Which of the following is a legal problem employers may encounter in seeking, providing, or using employment references as part of the selection process?

Defamation lawsuits

Which of the following statements explains why diversity actually makes good business sense?

Diversity helps companies attract and recruit talented employees

The primary disadvantage of geographic departmentalization is

Duplication of resources

Which of the following statements about functional departmentalization is true?

Functional departmentalization allows work to be done by highly qualified specialists

Which of the following is a method used for compensating employees for team participation and accomplishment?

Gainsharing

Which of the following is NOT an example of a pay-variability decision used to motivate employee performance?

Hierarchical Pay

The manager wants to encourage cognitive conflict. According to the text, should she also push for a team consensus?

No, because requiring team consensus gives everyone on the team veto power

Which of the following statements about employee turnover is true?

One of the best ways to discourage turnover is to link pay directly to performance

While ____ emphasizes jobs and their authority relationships, ____ emphasizes the activities through which work gets done in the organization.

Organizational Structure Organizational Processes

Which of the following jobs would be most likely to require someone who has high degree of extraversion?

Salesperson

What type of job interview might be used after a background question revealed the applicant had spent three years working in Africa convincing parents to allow their children to take polio vaccine?

Semi structured

Many orthopedic parts are almost identical in size and shape. Stryker Howmedica Osteonics in New Jersey used a semi-autonomous work group to develop Product Recognition Technology that makes sure parts are identified correctly and orders are filled correctly. This group would be classified as a(n) ____.

Team members began to work together, and different personalities and work styles crashed

Which of the following statements about the organic form of organization design is true?

The organic form of organization design is characterized by broadly defined jobs and responsibility; loosely defined, frequently changing roles; and decentralized authority and horizontal communication based on task knowledge.

Which of the following signs would indicate that a team is too small?

The team finds it difficult to come up with ideas or generate solutions to problems

Honeywell Inc. reorganized its European operations along customer lines to prepare for a unified European Union. In doing so, it abandoned matrix departmentalization. Why would Honeywell engage in such restructuring?

To end conflict between product managers in different paths of its matrix

Which of the following statements about job validation tests is true?

Validation refers to the process of determining how well a selection test or procedure predicts future job performance

All job applicants for a position in an interior design company were given 10 swatches of fabrics of different colors and textures, 30 different paint chips, and 6 different floor treatments. They were then told to select the best fabric, paint, and floor treatment for an office. What type of selection test was used in this example?

Aptitude Testing