Pls 21 midterm 1
Related activities that create a product or service are called: A) Business process B) An organization C)A company C) A functional area
A) Business process
What is a tag? A) keyword or term that describes a piece of information. B) form of blogging that allows users to write short messages C) personal website, open to public D) delivery of electronic commerce activities and transactions
A) keyword or term that describes a piece of information.
Electronic business includes which of the following? A) Collaborating with business partners B) All of these C) Buying and selling D) Servicing customers
B) All of these
Which of these is not an Electronic Payment Mechanisms? A) Bit Coine B) Bay C) Electronic Cards C) Electronic Checks
B) Bay
Which type of E-commerce accounts for the majority of e-commerce transactions? A) Business-to-consumer (B2C) B) Business-to-business (B2B) C) Consumer-to-consumer (C2C) D) Business-to-employee (B2E)
B) Business-to-business (B2B)
What is the job of Job Boot loader A) Initializes the hardware B) Load other software for operational system to start C) Technology for Mac that allows to run D) WindowsTechnology for Windows that allows to run Mac OS
B) Load other software for operational system to start
Which of the following is an example of person-to-person collaboration? A) Skype B) Microsoft Share C) Point Workspace D) Microsoft WordGmail
B) Microsoft Share
For all organizations regardless of their size, having a telecommunications and networking system is no longer just a source of competitive advantage. Rather A) it is no longer necessary thanks to cloud B) it is necessary for survival. C) it is only important for large organizations, and those seeking to grow D) it is only important for smaller organizations to communicate with others
B) it is necessary for survival.
Which of the following is not a benefit of knowing information technology? A) Managing information systems in a organization B)Social Skills C) Being able to keep up with the latest technologies D) Provide input to information technology applications
B)Social Skills
Which of the following is not an outcome caused by IT? A) Provides job opportunities for the disabled B) Enables people to work anywhere at anytime C) Allows managers to have more time to make decisions D) Improvement in healthcare
C) Allows managers to have more time to make decisions
What is an example of a B2B commerce exchange? A) Ordering a mug off of Ebay. B) Buying a big mac from McDonalds. C) An automobile manufacturer purchasing car parts from a producer. D) Customizing and purchasing a personalized Tesla from Tesla.com
C) An automobile manufacturer purchasing car parts from a producer.
What is business process A) Project planning, goal settinG B) The relationship with company and the customer such as consulting and finance C) An ongoing collection of related activities that produce a product or a service of value to the organization. D) The beginning of starting a new business in the industry.
C) An ongoing collection of related activities that produce a product or a service of value to the organization.
In what e-commerce model are both the buyers and sellers organizations? A) Business to consumer B) Consumer to consumer C) Business to business D) Business to employee
C) Business to business
In this type of e-commerce, buyers and sellers are individuals. A) Business-to-business B) Business-to-consumer C) Consumer-to-consumer D) Consumer-to-business
C) Consumer-to-consumer
From the following list, what task can a neural network perform? A) Image recognition B)Diagnose mechanical problems with construction equipment C) Detect weapons concealed in personal belongings D) Distinguish spam and non spam messages
C) Detect weapons concealed in personal belongings
Which one of these is NOT the three main types of wireless transmission media? A) Microwave B) Satellite C) Smartphone D) Radio
C) Smartphone
Which of the following services are managed entirely by vendors? A) Platform-As-A-Service B) Infrastructure-As-A-Service C) Software-As-A-Service D) On-Premise-Software-As-A-Service
C) Software-As-A-Service
A wireless network proposal that creates long-distance wireless Internet connections. A) Cellular Radio B) MiFi C) Super Wi-Fi D) WiFi Direct
C) Super Wi-Fi
Which of these is NOT a type of wireless transmission media? A) Microwave B) Satellite C) Television D) Radio
C) Television
What kind of service is Amazon? A) software-as-a-service B) on-premise-software C) infrastructure-as-a-service D) platform-as-a-service
C) infrastructure-as-a-service
Which of the following defines a hybrid cloud? A) shared, easily accessible, multicustomer IT infrastructures that are available nonexclusively to any entity in the general public B) IT infrastructures that can be accessed only by a single entity or by an exclusive group of related entities that share the same purpose and requirements C) public and private clouds that remain unique entities, but are nevertheless tightly integrated D) cloud infrastructure and applications for different businesses
C) public and private clouds that remain unique entities, but are nevertheless tightly integrated
Hardware decisions focus on all following except A) Appropriateness for the task B) speed C) size of the computer D) cost
C) size of the computer
IT affects middle managers by A. increasing the number of managers needed in a department B. increasing their opportunities for promotion C. increasing their productivity D. reducing the number of people who can report them
C. increasing their productivity
All of these are different types of clouds except a) Public b) Hybrid c) Private D) Discrete
D) Discrete
An example of deep learning includes: A) recognition B) natural language processing C) customer relationship management D) all of the above
D) all of the above
Which of the following is NOT a basic type of public exchange?Vertical Diagonal Horizontal Functional
Diagonal
Expert systems always replace human decision makers. True False
False
Open source software typically does not have a copyright. True False
False
The majority of CIOs know their companies are in compliance with software licensing agreements. True False
False
It is necessary for computer programs to have documentation because the code itself is easy to read and follow. TRUE FALSE
TRUE
One impact of IT will be to decrease the numbers of managers employed in organizations. TRUE FALSE
TRUE
A buyer agent is also called a shopping bot. True False
True
NUIs combine social, haptic, and touch-enabled gesture-control interfaces True False
True
Piracy is Illegal True False
True
Software provides the instructions for hardware to work. True False
True
When was Microsoft Word first release? a) 1983 b) 1900 c) 1800 d) 1883
a) 1983
What is an intranet? a) A network that uses internet protocols so that users can take advantage of familiar applications and work habits b) Enables business partners to communicate securely over the internet using virtual private networks b) A type of client/ server distributed processing in which each computer acts as both a client and sever c) A process that enables computers in different locations to communicate with one another through telecommunications links
a) A network that uses internet protocols so that users can take advantage of familiar applications and work habits
Which type of portal offers one point of entry to a community with similar interests? a) Affinity portal b) Industrywide portal c) Commercial Portal d) Corporate Portal
a) Affinity portal
_____ is more complex; ____ is larger by volume a) B2C; B2B b) B2B; B2B c) B2C; B2C d) B2B; B2C
a) B2C; B2B
_________ is an incremental approach that focuses on reducing variation in the process outputs by searching for the root causes of the variation in the process itself or among process inputs. a) BPI b) BPR c) BPC d) BPM
a) BPI
What is bandwidth defined as in unit terms? a) Bits per second b) Bytes per second c) Broadband per second d) Gigs per second
a) Bits per second
Mobile commputing's two features that differentiate it from other forms of computing are a) Broadness and reach b) accessibility and reach c) broadness and technicality D) technicality and expense
a) Broadness and reach
In the ________ marketplace model, the reverse auction is typically used. a) Buy-side b) Sell-side c) Group purchasing d) Desktop purchasing
a) Buy-side
Which of the following choices are true? a) Cache memory is faster than RAM because the instructions travel a shorter distance to the CPU b) Random access memory is the part of secondary storage that holds a software program and small amounts of data for processing. c) Secondary storage stores information for very brief periods of time. d) Answers A and B
a) Cache memory is faster than RAM because the instructions travel a shorter distance to the CPU
What are software categories? a) Commercial, shareware, freeware, open source b) Shareware, cells, rows c) Number, texts, dates d) Sum, average, hyperlink
a) Commercial, shareware, freeware, open sourc
___ is the ability of information systems to identify objects, scenes, and activities in images. a) Computer vision b) Speech recognition c) Natural language processing d) Natural image processing
a) Computer vision
________ facilitate dynamic pricing. a) Cookies b) ERPs c) RFIDs d) Smart cards
a) Cookies
__ is a subset of machine learning where the system discovers new patterns without being exposed to labeled historical or training data. a) Deep Learning b) Neural Networking c) Long Learning d) Computer Visioning
a) Deep Learning
What is Internet Protocol(IP) responsible for? a) Disassembling, delivering, and reassembling the data during transmission. b) Defines how messages are formulated. c) Links two or more computers in an arrangement d) Connects parts of the intranets of different organizations
a) Disassembling, delivering, and reassembling the data during transmission.
________ is the Internet on a portable hard drive. a) El Paquete Semanal b) Vistar c) Revolico d) AlaMesa
a) El Paquete Semanal
The following are negative impact that IT brings about, Except for: a) Ergonomics b) Job stress and anxiety c) carpal tunnel syndrome d) muscle tension
a) Ergonomics
Which type of organizational information system mimics human expert in a an area and makes decisions? a) Expert System b) Executive Dashboard c) Functional Area IS d) Transaction Processing System
a) Expert System
What is the difference between software and hardware? a) Hardware consists of devices that allow the user to use the computer, while software consists of programs that hardware then processes b) hardware consists of programs that the software processes. Software consists of devices that allow the user to use the computer. c) There is no difference between software and hardware. They mean the same thing. d) Software is an information technology component while hardware is not.
a) Hardware consists of devices that allow the user to use the computer, while software consists of programs that hardware then processes
What are the information technology components of computer-based information systems? a) Hardware, Software, Database, Network b) Hardware, Software, Procedures, People c) Hardware, Database, Procedures, Software d) None of the above
a) Hardware, Software, Database, Network
________ is NOT an advantage of twisted-pair wire. a) High bandwidth b) Cost c) Availability d) Easy to work with
a) High bandwidth
35.62.128.91 is an example of an ________ address. a) IPv4 b) IPv6 c) IPv2 d) IPv8
a) IPv4
The customer manages the most with ________. a) IaaS (Infrastructure as a service) b) SaaS (software as a service) c) LaaS d) PaaS (platform as a service)
a) IaaS (Infrastructure as a service)
_________ materials are those items that are needed for MRO ( maintenance, operations, and repairs). a) Indirect b) Horizontal c) Vertical d) Direct
a) Indirect
Which is correctly describe about a microblogging a) It is a form of blogging that allows users to write short messages and publish them b) It is open to the public c) Simplist way to create a microblogging is to sign up with a blogging service provider d) Blogger means people who create a microblogging
a) It is a form of blogging that allows users to write short messages and publish them
What is an operating system? a) It's main system control program b) It is software that allows users to have direct control of the hardware by manipulating visible objects. c) An integrated group of computer programs developed by a vendor and available for purchase d) A program that writes code for software programs.
a) It's main system control program
As stated in the reading, technology has brought big change to jobs and those who work them. What is one major concern with the issue on advancement of technology in people's work? a) Job Security b) Extra hours c) Lower wages under minimum wage d) Harm in the work environment
a) Job Security
Your professor hands you a piece of paper with the number 75 on it and tells you this is your current average in the class. Since this is your fourth year as a college student, you know you could work hard to bring that average up to a B by the end of the semester. This is ________. a) Knowledge b) Info c) Wisdom d) Data
a) Knowledge
Which of the following is NOT a trend in hardware? a) More expensive b) More powerful c) Smaller d) Faster
a) More expensive
________ are exchange points for Internet traffic. a) NAPs (network access points) b) NSPs c) IAPs d) ISPs (internet service provider)
a) NAPs (network access points)
_________ appear(s) underneath the active windows. a) Pop-under ads b) Spam c) Banners d) Pop-up ads
a) Pop-under ads
Which of the four is not an information technology component? a) Procedure b) Software c) Database d) Network
a) Procedure
Which of the following is NOT a basic function of TCP/IP? (Transmission Control Protocol/Internet Protocol (TCP/IP)) a) Responsible for disassembling, delivering, and reassembling data during transmission b) Sequences the transfer of packets c) Acknowledges the packets have been transmitted d) Manages the movement of data packets between computers by establishing a connection between the computers
a) Responsible for disassembling, delivering, and reassembling data during transmission
What are the 2 IT components of CBIS a) Software and Database b) Software and Hardware c) Procedures and Software d) Procedures and Hardware
a) Software and Database
________ is an obstacle of Raytheon's CAVE. a) Space for the 3D screens b) Getting customers to trust the designs c) Cost to bring in suppliers d) Discovering problems during production
a) Space for the 3D screens
________ was/were NOT initially supported by firms' IT departments. a) Stand-alone PCs b) Enterprise computing c) LANs d) Stand-alone mainframes
a) Stand-alone PCs
Sort the computer hierarchy from most powerful to least a) Super Computer, Main Frame Computer, Micro Computers, Laptops & Notebooks, Tablets, Wearable Computers b) Super Computers, Lap Top & Notebook computers, main frame computers, wearable computers, Micro Computers, tablets, c) Super Computers, micro computers, tablets, wearable computers, laptop & notebook computers, main frame computers d) main frame computers, super computers, wearable computers, laptops & notebook computers, tablet computers, micro computers
a) Super Computer, Main Frame Computer, Micro Computers, Laptops & Notebooks, Tablets, Wearable Computers
What is one advantage of wireless devices? a) They are small enough to carry or wear b) They have supercomputing abilities c) They are extremely cheap and affordable d) They are easier to manufacture than wired products
a) They are small enough to carry or wear
What do the registers in the CPU do?? a) They store a very small amount of data right before processing b) Another name for Read Only Memory c) Controls Random Access Memory d) Part of the Arithmetic-Logic Unit
a) They store a very small amount of data right before processing
___ is a capability performed relatively better by AI than human intelligence. a) Total cost of knowledge b) Creativity c) Reasoning d) Use of sensory experiences
a) Total cost of knowledge
What is the most prevalent form of communication wiring? a) Twisted-pair wiring b) Coaxial cable c) Fiber-optic cable d) Long wire
a) Twisted-pair wiring
Which of the following organizations are only online? a) Virtual b) Clicks-and-mortar c) Brick-and-mortar d) Clicks-and-bricks
a) Virtual
Which of the following cloud computing characteristics allows organizations to use a single physical server for multiple purposes? a) Virtualization b) Encompasses the characteristics of utility computing c) Providing on-demand self-service d) Scalability
a) Virtualization
________ are applications delivered over the internet (the cloud) that MIS professionals can select and combine through almost any device. a) Web services b) Vertical clouds c) RLMs d) LANs
a) Web services
A(n) ________ focuses on designing solutions for business problems and interfaces closely with users to demonstrate how IT can be used innovatively. a) business analyst b) systems programmer c) emerging technologies manager d) systems analyst
a) business analyst
The _________ is a model in which organizations attempt to procure needed products or services from other organizations electronically. a) buy-side marketplace b) sellers exchange c) electronic exchange d ) sell-side marketplace
a) buy-side marketplace
Banjo makes sense of social networking noise primarily by _________. a) geolocating posts b) ignoring useless posts c) identifying structured data d) using Facebook algorithms
a) geolocating posts
In ________, manufacturers or retailers sell directly to customers. a) online direct marketing b) electronic tendering c) affiliate marketing d) viral marketing
a) online direct marketing
Threat of substitute products or services refers to companies _________ the industry; rivalry refers to companies _________ the industry. a) outside; inside b) inside; outside c) inside; inside d) outside; outside
a) outside; inside
With ________, customers use the internet to self-configure products or services. a) product customization b) electronic exchanges c) bartering online d) group purchasing
a) product customization
Modern credit cards are _________ cards. a) smart b) purchasing c) electronic credit d) stored-value money
a) smart
A(n) ________ guides the user through computer applications by using cartoon-like characters, graphics, animation, and voice commands. a) social interface b) GUI c) OS d) application interface
a) social interface
What is the business environment described as? a) the combination of social, legal, economic, physical, and political factors in which businesses conduct their operations. b) the ideal location for a business to open in a specific industry. c) the area where you work d)a business' opinion on climate change and related environmental issues.
a) the combination of social, legal, economic, physical, and political factors in which businesses conduct their operations.
________ is the most widely available cable medium. a) twisted-pair b) radio c) microwave d) fiber-optic
a) twisted-pair
________ is the slowest cable medium. a) twisted-pair b) radio c) microwave d) fiber-optic
a) twisted-pair
________ cloud services may be free or offered on a pay-per-usage model. a)Public b)Private c)Hybrid d)Vertical
a)Public
In 2000, operating a basic internet application costs businesses approximately ________ per month. In mid-2016, operating the same application in Amazon's cloud cost approximately ________ per month. a) $500,000, $1 b) $150,000; $1,000 c) $1,000; $150,000 d) $100,000; $100,000
b) $150,000; $1,000
How many bits is IPv4? a) 16 b) 32 c) 64 d) 128
b) 32
More than ________ percent of all online content is written in English. a) 75 b) 50 c) 25 d) 90
b) 50
Which of the following is an example of information a) A persons blood pressure b) A persons blood pressure, name, age and field of work c) People who are more stressed tend to have higher blood pressures d) all of these are examples of information
b) A persons blood pressure, name, age and field of work
________ comprises the vast majority of e-commerce by volume. a) C2C (consumer-to-consumer) b) B2B (business-to-business) c) B2C (business-to-consumer) d ) B2E (business-to-employee)
b) B2B (business-to-business)
________ is larger by volume; _________ is more complex. a) B2C; B2C b) B2B; B2C c) B2B; B2B d) B2C; B2B
b) B2B; B2C
Which of the following is classified as a wide-area wireless network? a) WiFi b) Cell phones c) Bluetooth d) Ultra-wide band (UWB)
b) Cell phones
________ leads to the ideas of fat and thin clients where ________ clients have no local storage and only limited processing power. a) Client/server computing; fat b) Client/server computing; thin c) Peer-to-peer processing; thin d) Peer-to-peer processing; fat
b) Client/server computing; thin
________ is the most recent evolution of the modern IT infrastructure. a) LANs b) Cloud computing c) Stand-alone PCs d) Stand-alone mainframes
b) Cloud computing
What unit in the microprocessor is responsible for decoding instructions? a) Arithmetic Unit b) Control Unit c) Instructional Unit d) Geometric Unit
b) Control Unit
In order to get feedback from customers, some companies make use of social computing tools providing feedback via blogs, wikis, online forums and social network sites. This is known as: a) Mashing b) Conversational marketing c) Social advertising d) Peer-to-peer shopping
b) Conversational marketing
________ allows users to store, retrieve, and manipulate related data. a) Desktop publishing b) Data management c) A spreadsheet d) Word processing
b) Data management
________ occurs when the functions of many physical devices are included in one other physical device. a) Materialization b) Dematerialization c) Ubiquitousness d) Pervasiveness
b) Dematerialization
Which is a major e-commerce mechanism? a) E-checks b) E-Malls c) Amazon d) banks
b) E-Malls
________ refers to learning supported by the web; ________ refers to any learning situation in which teachers and students do not meet face to face. a) Distance learning; long-distance learning b) E-learning; distance learning c) Distance learning; e-learning d) E-learning; long-distance learning
b) E-learning; distance learning
What has the highest bandwidth? a) Coaxial Cable b) Fiber-Optic Cable c) Twisted Pair Wire d) Steel Cable
b) Fiber-Optic Cable
Which type of cable media is composed of thin filaments of glass fibers that transmit information through light pulses generated by lasers? a) Coaxial cable b) Fiber-optic cable c) Twisted-pair wire d) Unshielded twisted-pair wire
b) Fiber-optic cable
Which wireline communication has the highest security? a) Coaxial cable b) Fiber-optic cable c) Twisted-pair wire d) All of the wireline communications channels listed have good security and are difficult to tap.
b) Fiber-optic cable
Which of the following is not a web design programming language?a) HTML b) HATM c) PHP d) CSS
b) HATM
The ________ manages all systems throughout the organization and the day-to-day operations of the entire IS organization. a) CIO b) IS Director c) information center manager d) applications development manager
b) IS Director
Which of the following answer is not a potential IT impact on non managerial work? a) IT may eliminate jobs b) IT may create hundreds of new jobs c) IT may cause employees to experience a loss of identity d)IT may cause job stress and physical problems, such as repetitive stress injury
b) IT may create hundreds of new jobs
Compared to other wireless devises what makes Bluetooth unique? a) It has high power consumption allowing it to function from longer ranges. b) It has low power consumption and the fact that it uses radio waves that are emitted in all directions from a transmitter. c) It can connect to any device that has a radio connection option. d) It has a powerful quality when wired.
b) It has low power consumption and the fact that it uses radio waves that are emitted in all directions from a transmitter.
Rakuten is a(n) _________ e-commerce company. a) European b) Japanese c) Indian d) Chinese
b) Japanese
What is E-learning? a) Learning where teachers and students do not meet face-to-face b) Leaning via through the web or internet c) Learning in a traditional classroom d) Learning where teachers and students meet face-to-face
b) Leaning via through the web or internet
________ handle the day-to-day operations of the organization and make routine decisions. a) Clerical workers b) Lower-level managers c) Middle managers d) Knowledge workers
b) Lower-level managers
_________ is the current strategy for many manufacturers where a company produces a large quantity of items but customizes them to match the needs and preferences of individual customers. a) Mass production b) Mass customization c) Configured mass customization d) Consumer segmentation
b) Mass customization
________ is an example of proprietary software. a) Apache b) Microsoft c) Firefox d) Linux
b) Microsoft
Which of the following is NOT a trend in hardware? a) Faster b) More expensive c) Smaller d) More powerful
b) More expensive
Business environment pressures can come from which of the following? a) Cost reductions b) Political changes c) Management constructing d) Quantity Control
b) Political changes
________ are the instructions for combining components to process information and generate the desired output. a) People b) Procedures c) Databases d) Networks
b) Procedures
_________ is the result of optimizing the design, development, and production processes. a) Differentiation b) Quality c) Productivity d) Cycle and fulfillment time reduction
b) Quality
_________ occurs when shoppers visit a brick-and-mortar store but then purchase online. a) The long tail b) Showrooming c) Bundling d) Bannering
b) Showrooming
Which of these in NOT a risk of social computing? a) Information security concerns b) Slower responses to complaints c) violation of intellectual property and copyright d) poor quality of users' generated content
b) Slower responses to complaints
________ is a traditional function of the MIS department. a) Managing system integration including the internet, intranets, and extranets b) Staffing, training, and developing IS skills c) Initiating and designing specific strategic IS d) Partnering with business-unit executives
b) Staffing, training, and developing IS skills MIS -> management information system
A(n) ________ supports the monitoring, collection, storage, and processing of data from the organization's basic business transactions, each of which generates data. a) DBS b) TPS c) ERP d) FAIS
b) TPS Transaction Processing Systems (TPS)
In today's business environment, it is rare for a company not to have a significant Web presence. This trend can be attributed primarily to: a) Social responsibility b) Technological pressures c) Government regulations d) None of these
b) Technological pressures
What does Software Application mean? a) Written description of the functions of a software program b) The class of computer instructions that directs a computer system to perform specific processing activities and provide functionality for users c) a group of programs with integrated functions that has been developed by a vendor and is available for purchase in a prepackaged form d) the "director" of your computer system's operations
b) The class of computer instructions that directs a computer system to perform specific processing activities and provide functionality for users
Which type of cloud infrastructure is built for different businesses (e.g. accounting, HR, construction, etc.)? a) Public Cloud b) Vertical Cloud c) Private Cloud d)Hybrid Cloud
b) Vertical Cloud
IBM's Watson is considered ___ AI. a) Strong b) Weak c) Small d) Big
b) Weak
Which of the following is NOT a benefit of being an informed user of Information Technology? a) You will benefit more from your organization's IT applications because you will understand what is "behind" those applications b) You will be much more prepared than anyone else at your job having taken a course such as this one about IT c) You will be in a position to enhance the quality of your organization's IT applications d) You will be quickly be in a position to recommend the IT applications that your organization will use
b) You will be much more prepared than anyone else at your job having taken a course such as this one about IT
Related activities that create a product or service are called: a) an organization b) a business process c) a company d) a functional area
b) a business process
In this type of commerce, the sellers and buyers are the businesses. a) business-to-consumer b) business-to-business c) consumer-to-consumer d) business-to-employee
b) business-to-business
In the infrastructure-as-a-service model: a) cloud computing vendors provide software that is specific to their customers' requirements b) cloud computing providers offer remotely accessible servers, networks, and storage capacity c) customers rent servers, operating systems, storage, a database, software development technologies such as Java and .NET, and network capacity over the Internet c) none of the above
b) cloud computing providers offer remotely accessible servers, networks, and storage capacity
Customers using social commerce benefit from_______ a) greater privacy b) faster responses from vendors c) unbiased opinions on products d) none of the choices is correct
b) faster responses from vendors
In _________ auctions, sellers solicit bids from many potential buyers; these auctions result in _________ prices over time. a) reverse; lower b) forward; higher c) forward; lower d) reverse; higher
b) forward; higher
What are the basic types of telecommunications satellites? a) geostationary-earth-orbit (GEO), moving-earth-orbit (MEO), and high-earth-orbit (HEO) b) geostationary-earth-orbit (GEO), medium-earth-orbit (MEO), and low-earth-orbit (LEO) c) gastly-earth-orbit (GEO), medium-earth-orbit (MEO), and contemporary low-earth-orbit (CLEO) d) geostationary-earth-orbit (GEO), moderate-earth-orbit (MEO), and leveled-earth-orbit (LEO)
b) geostationary-earth-orbit (GEO), medium-earth-orbit (MEO), and low-earth-orbit (LEO)
What is a Software Suite? Give an example. a) a single program created for personal use only; Adobe b) group of programs with integrated functions that has been developed by a vendor and is available for purchase in a prepackaged form; Microsoft Office c) group of programs with integrated functions that has been developed by a vendor and is available for purchase in a prepackaged form; Microsoft Excel d) None of the above.
b) group of programs with integrated functions that has been developed by a vendor and is available for purchase in a prepackaged form; Microsoft Office
You decide to specialize in marketing for your first career. You take an entry-level position as XYZ Corp. This means you are a _________. a) lower-level manager b) knowledge worker c) clerical worker d) middle manager
b) knowledge worker
Which is not an advantage of radio wireless media? a) high bandwidth b) large coverage area c) signals pass through walls d) inexpensive
b) large coverage area
The Internet is _____ than the World Wide Web a) smaller b) larger c) the same d) none of the above
b) larger
Online advertising over the web _ a) is less effective than physical advertising b) makes the advertising process media‐rich, dynamic, and interactive c) is a waste of money d) does not capture consumers attention
b) makes the advertising process media‐rich, dynamic, and interactive
What is the smallest and least expensive category of general-purpose computers? a) Supercomputers b) microcomputers c) Laptop computers d) Mini computers
b) microcomputers
The internet makes customers _________ powerful; this is a _________ pressure. a) less; societal b) more; market c) less; market d) more; societal
b) more; market
The ________ layer of TCP/IP places packets on, and receives them from, the network medium, which can be any networking technology. a) transport b) network interface c) application d) Internet
b) network interface
Online advertisers have traditionally favored _________ to increase the number of people who look at an ad. a) trying to sell native advertising b) placing more ads on each web page c) finding a non-advertising revenue source d) increasing traffic e) offering premium content
b) placing more ads on each web page
Informational Technology impacts organizations in which of the following ways: a) Aids other industries that operate in the physical world b) reduces the # of middle managers c) Places organizations at a competitive disadvantage as people are replaced with machines c) Physically helps the posture of the employees working within the organization
b) reduces the # of middle managers
Compliance with government regulations is a _________ pressure. a) market b) societal c) technology d) nonexistent
b) societal
What is the "language" of a function in excel? a) cell b) syntax c) Row d) Formula
b) syntax
Cloud computing has the following benefit for companies: a)Reliability b)Cost c)Security d)Privacy
b)Cost
________ is an example of a customer ratings and reviews website. a) Metacritic b) PayPerPost c ) Buzzillions d) SponsoredReviews
c ) Buzzillions
What is NOT an example a of major E-commerce mechanism? a) Electronic catalogs b) Electronic auctions c) ATM machine d) E-marketplaces
c) ATM machine
What is the major function of word processing? a) Allow users to store, retrieve, and manipulate related data b) Allow users to design websites and publish them on the web c) Allow users to manipulate primarily text with many writing and editing features d) Use rows and columns to manipulate primarily numerical data; useful for analyzing financial information and for what-if and goal-seeking analyses
c) Allow users to manipulate primarily text with many writing and editing features
Chevron's initial effort to update its business processes was followed by several smaller, employee-driven _________ initiatives (many that used the Six Sigma improvement methodology). a) BPR b) BPM c) BPI d) BPC
c) BPI
_________ is an incremental approach that focuses on reducing variation in the process outputs by searching for the root causes of the variation in the process itself or among process inputs. a) BPR b) BPC c) BPI d) BPM
c) BPI
Chevron improved their business processes using _______________. a) BPI then BPM then BPR b) BPI then BPR then BPM c) BPR then BPI then BPM d) BPM then BPR then BPI
c) BPR then BPI then BPM
________ is an example of the third type of peer-to-peer processing that allows for advanced search and file sharing. a) SETI@home b) Microsoft SharePoint Workspace c) Bit Torrent d) Grid computing
c) Bit Torrent
Out of the listed, which limitations of Artificial Intelligence are true? a) creativity is low and uninspired b) sensory experiences are limited and must be interpreted first c) Both A and B d) total cost of knowledge can be erratic and inconsistent
c) Both A and B
The ____ is the executive who is in charge of the IS function. a) CEO b) CFO c) CIO d) None of the above
c) CIO
What performs the actual computation or "number crunching" inside any computer? a) Solid-state drives b) Motherboard c) Central Processing Unit d) Flash Memory Devices
c) Central Processing Unit
_________ has developed software to take data from shoppers and apparel manufacturers and then makes a recommendation to a customer regarding fit. a) Virtusize b) LoveThatFit c) Clothes Horse d) Bodymetrics
c) Clothes Horse
________ developers suggest code changes to ________ developers. a) Core; communities of b) Communities of; paid c) Communities of; core d) Core; paid
c) Communities of; core
_________ is a challenge of BYOD. a) Control b) Satisfaction c) Cost d) Productivity
c) Cost
________ involves ________ a task to an undefined, generally large group of people in the form of an open call. a) Telecommuting; outsourcing b) Crowdsourcing; insourcing c) Crowdsourcing; outsourcing d) Telecommuting; insourcing
c) Crowdsourcing; outsourcing
Which transmission technology utilizes existing telephone wires? a) SONET b) ATM c) DSL d) T-carrier systems
c) DSL
___ is a subset of machine learning where the system discovers new patterns without being exposed to labeled historical or training data. a) Computer visioning b) Neural networking c) Deep learning d) Long learning
c) Deep learning
Which of the following is NOT a type of e-commerce? a) Business-to-consumer electronic commerce (B2C) b) Consumer-to-consumer electronic commerce (C2C) c) Employee-to-consumer (E2C) d) Business-to-employee (B2E)
c) Employee-to-consumer (E2C)
Which of the following cloud computing characteristics represents the "pay-as-you-go" concept? a)Providing on-demand self-service b)Virtualization c)Encompasses the characteristics of grid computing d)Encompasses the characteristics of utility computing
c) Encompasses the characteristics of utility computing (Utility computing is a service provisioning model in which a service provider makes computing resources and infrastructure management available to the customer as needed, and charges them for specific usage rather than a flat rate.)
________ is NOT a problem caused by computers. a) Job stress b) Repetitive strain injuries c) Ergonomics d) Carpal tunnel syndrome
c) Ergonomics
What type of cable (wire) consist of thousands of very thin filaments of glass fibers that transmit information by way of pulses of light generated by lasers? a) Twisted-pair Wire. b) Coaxial Cable. c) Fiber-optic Cables. d) None of the above.
c) Fiber-optic Cables.
Which of the following is NOT a challenge associated with food delivery services? a) Coupon availability b) Labor costs c) Funding d) Delivery costs
c) Funding
Choose which is NOT a common way to connect to the internet? a) Wireless b) Satellite c) Fusion d) Fiber to the home
c) Fusion
What is the devices that display data and infromation? a) Database b) Software c) Hardware d) Network
c) Hardware
135.62.128.91 is an example of an ________ address. a) IPV1 b) IPV2 c) IPV4 d) IPV
c) IPV4
Which of the following is true about IT impact on organisations? a) IT increases the need for more middle managers b) A managers job within an organisation is not affected by IT c) IT can eliminate jobs previously performed by humans d) IT does not impact employees at work
c) IT can eliminate jobs previously performed by humans
What is a potential effect IT will bring onto companies? a) IT can decrease job stress and physical problems such as repetitive stress injury. b) Managers will be able to supervise their employees locally c) IT will allow managers to be informed in real time. d) It may cause employees to have a sense of identity at their job.
c) IT will allow managers to be informed in real time.
________ users install their operating system and their application software on the cloud computing provider's computers. a) PaaS b) SaaS c) IaaS d) LaaS
c) IaaS
Which of the following is an example of deep learning? a) Credit card fraud prediction b) Spam/Non-spam distinguishment c) Image recognition d) All of the above
c) Image recognition
_________ is an example of effectiveness. a) Using RFID to track products b) Reducing production time by one day c) Increasing customer satisfaction d) Automating order entry
c) Increasing customer satisfaction
A(n) ___ agent is a software program that assists you, or acts on your behalf, in performing repetitive computer-related tasks. a) Stakeholder b) Seller c) Intelligent d) Smart
c) Intelligent
In the following options, which one is the limitation for E-commerce?a) Making national and international markets inaccessible b) Making the transaction costs higher c) Lack of universal accepted security standards d) No telecommunication problems.
c) Lack of universal accepted security standards
The decision to invest in the latest computer hardware is: a) Always a good idea b) The only way to stay competitive c) Largely dependent on the industry the company operates in d) All of these
c) Largely dependent on the industry the company operates in
What are the advantages of using a coaxial cable? a) Relatively inexpensive b) Easy to work with c) Less susceptible to electromagnetic interference d) Widely available
c) Less susceptible to electromagnetic interference
What kind of computer are usually used by corporations for centralized data processing and maintenance of large databases? a) Supercomputers b) Microcomputers c) Mainframe Computers d) Wearable Computers
c) Mainframe Computers
________ is a traditional function of the MIS department. a) Initiating and designing specific strategic IS b) Creating business alliances with business partners c) Managing computer operations, including the computer center d) Educating the MIS staff about the business
c) Managing computer operations, including the computer center
________ is a consultative function of the MIS department a) Managing computer operations including the computer center b) Staffing, training, and developing IS skills c) Managing system integration including the internet, intranets, and extranets d) Infrastructure planning, development, and control
c) Managing system integration including the internet, intranets, and extranets
________ is an example of a sponsored reviews website. a) Epinions b) ThisNext c) PayPerPost d) Metacritic
c) PayPerPost
________ provides a live notification when its customers are close to physical stores that sell its products. The company then uses Foursquare to send them coupons and discount information. a) Levi's b) Mountain Dew c) PepsiCo d) Disney
c) PepsiCo
Distinguish between primary storage and secondary storage a) Secondary storage temporarily stores data; Primary storage: stores for future use b) Secondary storage : accepts data and program future use; Primary storage temporarily stores data c) Primary storage Temporarily stores data and program instructions during processing; Secondary storage stores data and program future use d) Primary present info to people and stores data future use; secondary accepts data for computer to understand and uses it temporarily
c) Primary storage Temporarily stores data and program instructions during processing; Secondary storage stores data and program future use
________ clouds provide IT activities and applications as a service over an intranet within an enterprise. a) Hybrid b) Public c) Private d) Vertical
c) Private
________ is the most widely used service model. a) LaaS b) IaaS c) SaaS d) PaaS
c) SaaS
Business Processes include below fundamental elements except: a) Inputs b) Resources c) Services d) Outputs
c) Services
________ is a program or collection of programs that enable the hardware to process data. a) Hardware b) A network c) Software d) A database
c) Software
_________ cards allow you to store a fixed amount of prepaid money and then spend it as necessary. a) Purchasing b) Electronic credit c) Stored-value money d) Smart
c) Stored-value money
_________ are the costs, in money and time, imposed by a decision to buy elsewhere. a) Loyalty programs b) Substitute products d) Entry barriers c) Switching costs
c) Switching costs
What is the job of the geostationary-earth-orbit? a) GPS b) telephone c) TV signal d) All the above
c) TV signal
Which of the following is NOT a safe tip to follow when shopping electronically? a) Look for reliable brand names at sites such as Walmart Online, Disney Online, and Amazon. b) Examine the money-back guarantees, warranties, and service agreements. c) Take the cheapest and best-looking offers right away, without examining any background information or assessing the risks. d) Investigate how secure the seller's site is by examining the security procedures and by reading the posted privacy policy.
c) Take the cheapest and best-looking offers right away, without examining any background information or assessing the risks.
Which one of the following does NOT distinguish IBM's Watson application system? a) The ability to learn and absorb information. b) The ability to formulate hypotheses. c) The ability to detect human emotion and understand intentions. d) The ability to understand the context of a question.
c) The ability to detect human emotion and understand intentions.
Which of the following is false about short-range wireless networks?a) They do not require wires. b) Users can move around while using the device. \ c) They have an unlimited range. d) They allow devices to connect to one another easier.
c) They have an unlimited range.
In an e-credit card transaction, the clearinghouse plays the following role: a) Initiates the transfer of money b) Transfers funds between the seller's bank and the buyer's bank. c) Validates and verifies the seller's payment information d) All of the above
c) Validates and verifies the seller's payment information
what is an advantage of telecommuting? a) Higher pay b) faster promotions c) ability to retain skilled employees c) all of the above
c) ability to retain skilled employees
A(n) ________ portals offers a single point of entry to an entire community of affiliated interests. a) commercial b) industrywide c) affinity d) corporate
c) affinity
What does deep learning does NOT include? a) Speech recognition b) Image recognition c) applying expertise in a specific domain. c) Natural language processing
c) applying expertise in a specific domain.
A Twisted Pair Wire is... a) inexpensive b) slow c) both a and b d) difficult to tap
c) both a and b
What is a benefit that social commerce offers to customers? a) Obtain free advertising through viral marketing b) Use low-cost user-generated content c) can easily search, link, chat, and buy while staying on a social network's page. d) Identify problems quickly
c) can easily search, link, chat, and buy while staying on a social network's page.
What are microwave transmission systems? a) Used for the kitchen b) Used for moving software c) form of communication; advantage for high volume d) none of the above
c) form of communication; advantage for high volume
The _________ allows users to exert direct control of icons on the computer screen. a) systems software b) operating system c) graphical user interface d) plug-and-play
c) graphical user interface
Buyer power is _________ when buyers have many choices from whom to buy and _________ when buyers have few choices. a) high; high b) low; low c) high; low d) low; high
c) high; low
Which of the following is not a type of cloud? a) hybrid b) private c) horizontal d) vertical
c) horizontal
A(n) ________ is an intraorganizational system. a) portal b) E-commerce system c) human resources informational system d) supply chain system
c) human resources system
If there are _________ alternatives to an organization's products or services, then the threat of substitutes is high; if there are _________ alternatives, then the threat is low. a) many; many b) few; few c) many; few d) few; many
c) many; few
The ________ concept refers to a group of computing products that work together. a) piracy block b) open source c) open systems d) anti-bug
c) open systems
Target tried to move into Canada by __________. a) opening a few stores to see how it would go b) offering online ordering from northern US locations c) purchasing old Zellers' locations d) buying empty office buildings and converting them
c) purchasing old Zellers' locations
Which retailing strategy involves selling a large number of unique items in small quantities? a) shorting b) e-tailing c) the long tail d) overturning
c) the long tail
Disconnect and 1 Blocker are ad blockers that ________. a) stop almost every ad and tracker b) collect data c) use the freemium model d) are for-profit businesses
c) use the freemium model
It costs $49 to get basic roadside help from Urgent.ly and Honk versus the typical $200 charged by AAA. If tow-truck operators want to list themselves on the Urgent.ly and Honk websites, they _______. a) have to make sure the call center knows where they are at all times b) have to accept lower wages since the companies charge so much less c) work as contractors and must add Urgent.ly and Honk to their insurance policies d) will be allowed to take more time to get to the customer with priority going to AAA customers
c) work as contractors and must add Urgent.ly and Honk to their insurance policies
Which of the following cloud computing characteristics allows organizations to share resources? a)Providing on-demand self-service b)Virtualization c)Encompasses the characteristics of grid computing d)Encompasses the characteristics of utility computing
c)Encompasses the characteristics of grid computing
________ is NOT an example of collaborative consumption. a) Peer-to-peer lending b) Crowdfunding c) Collaborative production d ) Mass customization
d ) Mass customization
In the ________, organizations sell their products or services to other organizations electronically from their own private e-marketplace website or from a third-party website. a) electronic exchange b) sellers exchange c) buy-side marketplace d ) sell-side marketplace
d ) sell-side marketplace
About ________ percent of the lines of code written by professional programmers have errors. a) 30 b) 60 c) 50 d) 10
d) 10
What are the benefits of using microwave transmission systems? a) They are high volume. b) They can be used for long-distance communication. c) Microwaves can easily travel through office walls. d) A & B
d) A & B
VR has been used for... a) Military Training b) Engineering Housing c) Construction d) A and B
d) A and B
________ uses rows and columns to manipulate primarily numerical data. a) Data management b) Word processing c) Desktop publishing d) A spreadsheet
d) A spreadsheet
________ refers specifically to two or more individuals who act together to perform a task. a) A virtual team b) Workflow c) Collaboration d) A workgroup
d) A workgroup
Input Technologies: a) Stores data and programs for future use. b) Manipulates the data and controls the tasks performed by the other components. c) Present data and information in a form people can understand. d) Accept data and instructions and convert them to a form that the computer can understand.
d) Accept data and instructions and convert them to a form that the computer can understand.
What Is the software defects? a) inefficient b) poorly designed c) riddled d) All
d) All
Expert Systems can do which of the following: A) support decision makers B) completely replace decision makers C) transfer expertise from a domain expert to the system d) All of the above
d) All of the above
Office Automation Systems are implimented for the benefit of: a) Clerical staff b) Lower and Middle Managers c) Knowledge Workers d) All of the above
d) All of the above
What are some uses of Computer Vision? a) Facial recognition b) Medical Imaging c) Self Driving cars d) All of the above
d) All of the above
What are the 3 elements of Business Processes? a) inputs b) outputs c) elements d) All of the above
d) All of the above
What are the major components of a computer system? a) primary and secondary storage b) input and output technologies c) communications technologies and CPU d) All of the above
d) All of the above
What is a major advantage to users of wireless devices? a) They are small enough to easily carry or wear b) They have sufficient computing power to perform productive tasks c) They can communicate wirelessly with the Internet and other devices d) All of the above
d) All of the above
What is an example of Weak AI? a) Self Driving Car b) Speech Recognition c) Automated Investing d) All of the above
d) All of the above
What is the benefit(s) of social commerce? a) Better and faster vendor responses to complaints, because customers can air their compliants in public. b) Customers can assist other customers. c) Customers can easily search, link, chat, and buy while staying on a social network's page. d) All of the above
d) All of the above
Which industry does IT NOT affect? a) Music Industry b) Book industry c) Video industry d) All of the above
d) All of the above
Which is a major advantage of using wireless devices? a) They can communicate wirelessly with the Internet and other devices. b) They are small enough to easily carry or wear. c) They have sufficient computing power to perform productive tasks. d) All of the above
d) All of the above
Which of the following is a type of Organizational Information System? a) Transaction Processing System b) Expert System c) Supply Chain Management System d) All of the above
d) All of the above
Which of the following is an ability of a 'cognitive system'? a) Understand human language b) Learn and absorb information c) Understand the context of a question d) All of the above
d) All of the above
_________ is an incremental approach that focuses on reducing variation in the process outputs by searching for the root causes of the variation in the process itself or among process inputs. a) BPR (business process reengineering) b) BPC c) BPM (Business Process Management) d) BPI (Business Process Improvement)
d) BPI
_________ refers to the practice of registering or using domain names for the purpose of profiting from the goodwill or the trademark that belongs to someone else. a) Domain-squatting b) Domain-using c) Cyber-using d) Cyber-squatting
d) Cyber-squatting
________ modems use the digital portion of a voice telephone to offer broadband access. a) Fiber b) Dial-up c) Cable d) DSL
d) DSL (DSL stands for Digital Subscriber Line. Users get a high speed bandwidth connection from a phone wall jack on an existing telephone network. DSL works within the frequencies that the telephone doesn't so you can use the Internet while making phone calls.)
Which of the following can provide rapid access to timely information and direct access to structured information in the form of reports? a) Business Intelligence Systems b) Knowledge Workers c) Expert Systems d) Dashboards
d) Dashboards
________ refer to an elementary description of things, events, activities, and transactions that are recorded, classified, and stored but are not organized to convey any specific meaning. a) Knowledge b) Info c) Wisdom d) Data
d) Data
Which of the following is a subset of machine learning where the system discovers new patterns without being exposed to labeled historical or training data? a) Computer visioning b) Long learning c) Neural networking d) Deep learning
d) Deep learning
Eriteans who have access to the Internet typically use ________. a) DSL (digital subscriber line) b) Fiber c) Cable d) Dial-up
d) Dial-up
________ is the largest-volume application running over the Internet. a) Chat b) Voice communication c) FTP d) E-mail
d) E-mail
Which of the following statements about cloud computing is false? a) Provides customers with access to a shared pool of computing resources b) Allows customers to use resources at any time c) Enables customers to adjust the amount of computing they need d) Hard to access over the internet
d) Hard to access over the internet
Which of the following is NOT a negative societal effect of the increased use of information technology? a) IT can cause health problems for individuals. b) IT can place employees on constant call. c) IT can potentially misinform patients about their health problems. d) IT can create opportunities for people with disabilities.
d) IT can create opportunities for people with disabilities.
is an example of effectiveness. a) Automating order entry. b) Using RFID to track products. c) Reducing production time by one day. d) Increasing customer satisfaction.
d) Increasing customer satisfaction.
Which is part of the secondary storage? a) ROM b) Cash c) RAM d) Magnetic Disk
d) Magnetic Disk
Which of the following transmissions, has high volume and long distance a) Satellite Transmission System b) Radio Transmission System c) Global Positioning System d) Microwave Transmission System
d) Microwave Transmission System
What is not considered an IT job a) Business Analyst b) Systems Programmer c) Network Manager d) None of the Above
d) None of the Above
A(n) ___ agent constantly observes and reports on some item of interest. a) Information b) User c) Personal d) Predictive
d) Predictive
__________ allows anyone to syndicate any content to anyone who has an interest in subscribing to it. a) Blogging b) RFID c) UWB d) RSS
d) RSS (Really Simple Syndication)
Stripe's _________ is a set of software that makes the buying and selling process easier for merchants and shoppers by embedding "buy" buttons in apps and social networks. a) InMobi b) Atlas c) ShopStyle d) Relay
d) Relay
________ is a broadcast medium. a) Coaxial b) Twisted-pair c) Fiber-optic d) Satellite
d) Satellite
________ store(s) data and program instructions for future use. a) Output technologies b) The CPU c) Primary storage d) Secondary storage
d) Secondary storage
What are 2 IT components in CBIS? a) Procedures and Hardware b) Procedures and Software c) Hardware and Procedures d) Software and Database
d) Software and Database
Which of the following is NOT true about Supercomputers? a) One of the fastest computers available b) Best known computer is from Cray Research c) China and the USA have over 350 Supercomputers combined d) Supercomputers are only used for math calculations
d) Supercomputers are only used for math calculations
Which is not one of the ways to connect to the internet? a) Dial-up b) Fiber-to-the-home (FTTH) c) WirelessCircuit d) Switching
d) Switching
what softwares are used for video editing? a) Imovie b) Final Cut Pro c) Windows Movie Maker d) They are all common video editing softwares.
d) They are all common video editing softwares.
Which type of information does Primary Storage NOT store? a) Data to be processed by the CPU. b) Instructions for the CPU as to how to process the data. c) Operating system programs that manage various aspects of the computer's operation. d) Very large amounts of data for extended periods.
d) Very large amounts of data for extended periods.
_________ organizations are only online. a) Clicks-and-mortar b) Brick-and-click c) Brick-and-mortar d) Virtual
d) Virtual
A network between Mars and the Earth would be a ________. a) LAN b) MAN c) PAN d) WAN
d) WAN
_______ are an example of harnessing collective intelligence. a) Tags b) Mashups c) Web services d) Wikis
d) Wikis
What are four key protocols that web service based on? a) HTML, PHP, CSS, ASP.NET b) XML, ASP.NET, CSS, and UDDI c) HTML, SOAP, WSDL, and PHP d) XML, SOAP, WSDL, and UDDI
d) XML, SOAP, WSDL, and UDDI
global outsourcing helps an organization to: a) find the best person for the job b) find more economical resources c) implement spatial and temporal flexibility d) all of the above
d) all of the above
FanDuel and DraftKings rely on ________ to manage the scalability of their websites; this means _________. a) enterprise networking; the presentation of their websites needs to change based on the sport the fan wants to bet on that day b) cloud computing; the presentation of their websites needs to change based on the sport the fan wants to bet on that day c) enterprise networking; they have to be ready to accept a huge increase in fans right before big games d) cloud computing; they have to be ready to accept a huge increase in fans right before big games
d) cloud computing; they have to be ready to accept a huge increase in fans right before big games
Tujia is similar to Airbnb because it _________. a) cleans and inspects properties b) lists surplus inventory on behalf of real estate developers c) focuses on Chinese travelers d) connects homeowners with travelers
d) connects homeowners with travelers
Social commerce refers to the delivery of electronic commerce activities and transactions through social computing. Which of the following is NOT a benefit that social commerce gives to customers: a) better and faster vendors' response to complaints b) customers can assist other customers c) customers' expectations can be met more fully and quickly d) customers' transactions are more secure
d) customers' transactions are more secure
Primary activities _________ add value directly to the firm's products or services; support activities _________ add value directly to the firm's products or services. a) do not; do b) do; do c) do not; do not d) do; do not
d) do; do not
An electronic _________ is a collection of individual shops consolidated under one internet address. a) storefront b) marketplace c) auction d) e-mall
d) e-mall
When you decide to start automating order entry by creating a website instead of forcing people to call into Inside Sales to place orders, you are in the _________ phase of BPI. a) control b) define c) analysis d) improve e) measure
d) improve
Which is true about "primary" storage? a) It is called primary because it can back up the most information b) It is called primary because it is the only main type of storage available c) It is called primary because the data that it stores is often used by the CPU at a later time. d) it is called primary because it stores small amount of data and information that the CPU uses immediately
d) it is called primary because it stores small amount of data and information that the CPU uses immediately
________ is an advantage of telecommuting. a) Promotion time b) Visibility c) Socialization d) Reduced stress-level
d) reduced stress-level
The music and newspaper industries were hurt primarily by _________. a) buyer power b) threat of new entrants c) supplier power d) threat of substitutes
d) threat of substitutes
If there are many alternatives to an organization's products or services, then the _________ of substitutes is high; if there are few alternatives, then the _________ is low a) opportunity, threat b) opportunity, opportunity c) threat, opportunity d) threat, threat
d) threat, threat
Which of the following terms is the best answer for the description: Supports the monitoring, collection, storage, and processing of data from the organization's basic business transactions, each of which generates data. a) interorganizational information systems (IOSs) b) functional area information systems (FAISs) c) information technology services d) transaction processing system (TPS)
d) transaction processing system (TPS)
In the _________ phase of BPI, the BPI team identifies relevant process metrics and collects data to understand how the metrics evolve over time. a) control b) define c) analysis d) improve e) measure
e) measure
The ultimate goal of AI is to build machines that replace human intelligence. true false
false
