Salesforce ADM 201 Standard and Custom Objects
A System Administrator created a custom object and built a relationship between it and Accounts with the later as the Master object. If he recently enabled Person Account in the same org, which extra step needs to be done first before he can see that object in Person Account's related list? A. Add it in the Person Account page layout. B. Remove it from Business Account page layout then add it to Person Account page layout. C. Build a new relationship between person account and that object then add it to Person Account page layout. D. You can not build a relationship between Person Account and a custom object.
A
A checkbox can be the controlling field to a dependent picklist. A. True B. False
A
A cross object formula references fields from parent objects. A. True B. False
A
AN ADMIN NEEDS TO SET UP THREE CUSTOM FIELDS: AN AUTO-NUMBER, A PERCENT AND A MULTI-SELECT PICKLIST. IS THIS POSSIBLE? A. YES B. NO
A
AUTO RESPONSE RULES WORK ON WHICH OBJECTS? A. LEADS AND CASES B. LEADS AND ACCOUNTS C. ACCOUNTS AND OPPORTUNITY D. ACCOUNT AND CASES
A
Deleted records will be stored in the Recycle Bin for up to 15 days. A. True B. False
A
FOR CUSTOM OBJECT RECORDS TO APPEAR IN SEARCH RESULTS, AN ASSOCIATED TAB NEEDS TO EXIST, BUT DOES NOT HAVE TO BE VISIBLE TO USERS. A. TRUE B. FALSE
A
FOR HOW MANY DAYS DELETED RECORDS ARE KEPT IN THE RECYCLE BIN? A. 15 B. 30 C. 45 D. 60
A
HOW MANY CUSTOM SUMMARY FORMULA FIELDS ARE ALLOWED ON A SINGLE REPORT? A. 5 B. 10 C. 15 D. 20 E. NO LIMIT
A
HOW MANY OBJECTS MAY BE IMPORTED OR UPDATED USING THE DATA LOADER? A. 1 B. 2 C. 5 D. 10
A
HOW MANY ROLL UP SUMMARY FIELDS CAN BE CREATED IN THE ENTERPRISE EDITION ON A CUSTOM OBJECT? A. 10 B. 20 C. 30 D. NO RESTRICTION ON NO. OF FIELDS
A
How does Folder access differ from Record access? A. Folder Access is controlled by permissions while Record Access is controlled by Role Hierarchy and Org-Wide Defaults. B. Folder Access is controlled by permissions while Record Access is controlled by Role Hierarchy, Field Level Security and Org-Wide Defaults. C. Folder Access is controlled by permissions while Record Access is controlled by Field Level Security and Org-Wide Defaults. D. Folder Access is controlled by permissions while Record Access is controlled by Role Hierarchy and Field Level Security.
A
IF AN ADMINISTRATOR NEEDS TO DISPLAY THE TOTAL OF ALL CLOSED WON OPPORTUNITIES ON THE DETAIL PAGE OF AN ACCOUNT THEY CAN: A. CREATE A ROLL-UP SUMMARY FIELD TO DISPLAY THE TOTAL B. CREATE A LOOK-UP FIELD THAT CALCULATES THE SUM C. CREATE A TEXT SUMMARY FIELD TO REFERENCE THE TOTAL D. CREATE A SUMMARY
A
IT IS POSSIBLE TO SHARE A CUSTOM OBJECT RECORD MANUALLY. A. TRUE B. FALSE
A
In order to create a many-to-many relationship between two objects, a junction object must be created. This junction object will have a Master-Detail relationship to both objects. A. True B. False
A
Lookup fields allow users to select a record from another object during data entry, creating a parent-child relationship. A. True B. False
A
THE OPPORTUNITIES FIELDS OF THE CAMPAIGN STATISTICS SECTION ON A CAMPAIGN DETAIL PAGE WILL ONLY BE POPULATED FOR THE CAMPAIGN DESIGNATED AS THE PRIMARY CAMPAIGN SOURCE? A. TRUE B. FALSE
A
THIS TYPE OF RELATIONSHIP LINKS TWO OBJECTS TOGETHER, BUT IT HAS NO EFFECT ON DELETION, RECORD OWNERSHIP, OR SECURITY, AND THE LOOKUP RELATIONSHIP FIELD IS NOT REQUIRED IN THE PAGE LAYOUT. A. LOOKUP RELATIONSHIP B. MASTER-DATAIL RELATIONSHIP C. MASTER-DETAIL-SUB DETAIL RELATIONSHIP
A
The page layout allows users to see the Next Steps field on an Opportunity record, Field Level Security dictates that the field is hidden, how will the field appear to the user? A. The field will be hidden from the user B. The field will be read only C. The field will be visible and editable to the user D. None of the above
A
The support team has asked the System Administrator to automate the notification of a customer's support plan ending - they would like for the Customer Support Rep to receive an email 30 days before the Support Plan Expires (Support Plan Expiration Date is on the Account record). What will the system administrator do? A. Create a workflow rule with a time-based trigger to fire 30 days before the Support Plan Expiration Date and use an email action to notify the assigned Support Rep B. Create a workflow rule with an immediate action to email the Support rep but with a due date of 30 days before the Support Expiration Date C. Create an Apex trigger to fire 30 days before Support Plan Expiration Date and use an email action to notify the assigned Support Rep D. This cannot be done
A
To enable Field History Tracking for an object, the system administrator must also add the related list to the page layout. A. True B. False
A
UP TO 25 CUSTOM LOOKUP FIELDS CAN BE DEFINED PER OBJECT. A. TRUE B. FALSE
A
WHAT SHOULD BE THE ADVANCED FILTER CONDITIONS TO MEET THE REQUIREMENT "FIND CONTACTS OWNED BY POO THAT HAVE A TITLE OF CFO, FUNCTIONAL ROLE OF CFO, OR REPORTS TO THE CFO?" 1) TITLE EQUALS CFO 2) FUNCTIONAL ROLE EQUALS CFO 3) REPORTS TO EQUALS CFO 4) CONTACT OWNER CONTAINS POO A. (1 OR 2 OR 3) AND 4 B. (4 AND (2 OR 3)) OR 1 C. (1 OR 2 OR (3 AND 4) D. (1 AND (2 OR 3)) OR 4
A
WHEN YOU INSERT A RECORD USING THE API, DO VALIDATION RULES GET EXECUTED? A. YES B. NO
A
WHICH OF THE FOLLOWING IS THE BEST WAY TO MAKE THE FIELD MANDATORY FOR EVERYONE? A. PAGE LAYOUT B. VALIDATION RULE C. ROLES & PROFILES D. FIELD LEVEL SECURITY
A
WHICH TYPE OF FIELD CANNOT BE UNIVERSALLY REQUIRED? A. LOOKUP B. TEXT C. EMAIL D. NUMBER
A
Which formula would you use in a validation rule to ensure that a custom date field contains a date within the current month and year. A. OR ( YEAR( My_Date__c ) <> YEAR ( TODAY() ), MONTH( My_Date__c ) <> MONTH ( TODAY() ) ) B. YEAR( My_Date__c ) <> YEAR ( TODAY() ) C. YEAR( My_Date__c ) <= YEAR ( TODAY() ) D. OR ( YEAR( My_Date__c ) > YEAR ( TODAY() ), MONTH( My_Date__c ) <= MONTH ( TODAY() ) )
A
YOU ARE WORKING WITH A PROFESSIONAL EDITION ORGANIZATION. THEY WISH TO INSTALL THE EXPENSE TRACKER, WHICH REQUIRES THE USE OF 4 CUSTOM TABS, 3 CUSTOM OBJECTS, AND ONE CUSTOM APP. IF THE COMPANY IS ALREADY USING 4 APPLICATIONS, 36 CUSTOM OBJECTS, AND 7 CUSTOM TABS, WHAT WILL HAPPEN WHEN THEY TRY TO INSTALL EXPENSE TRACKER? A. THEY WILL NOT BE ABLE TO COMPLETE THE INSTALLATION PROCESS AS THEY HAVE REACHED THE MAXIMUM NUMBER OF CUSTOM TABS B. THEY WILL NOT BE ABLE TO COMPLETE THE INSTALLATION PROCESS AS THEY HAVE REACHED THE MAXIMUM NUMBER OF CUSTOM OBJECTS C. THE INSTALLATION WILL SUCCEED D. THE INSTALLATION WILL SUCCEED, BUT ONLY THE REPORTS
A
What is required when creating a new Custom Object Tab? Choose correct answers A. A custom or standard object that has no tab yet. B. A standard or custom Tab Style. C. A Splash page. D. Visibility to at least User Profile.
A,B
Which of the following objects support business processes? A. Cases B. Opportunities C. Campaigns D. Knowledge
A,B
The following can be done by a System Admin to a standard field. A. Change the field label B. Add help text C. Add/edit values of a picklist D. Delete the field E. All of the above F. None of the above
A,B,C
What objects need a business process? Chose the correct answers. A. Lead B. Opportunity C. Case D. Solution E. Accounts
A,B,C,D
WHICH OF THE FOLLOWING ARE STANDARD SALESFORCE OBJECTS? A. CONTRACT B. OPPORTUNITY PRODUCT C. PRICE BOOK D. TICKET E. SOLUTION
A,B,C,E
Choose the objects where you can enable Field History Tracking: Choose correct answers. A. Accounts, Contacts, Leads B. Service Contracts, Contract Line Items, Contracts C. Quotes, Quotes Line Items D. Cases, Solutions, Entitlements
A,B,D
WHEN YOU TRANSFER OWNERSHIP OF AN ACCOUNT, THE NEW OWNER WILL ALSO GAIN OWNERSHIP OF THE FOLLOWING RECORDS RELATED TO THE TRANSFERRED ACCOUNT AUTOMATICALLY: A. ANY NOTES THAT BELONG TO THE EXISTING OWNER. B. ALL CONTACTS THAT BELONG TO THE EXISTING OWNER. C. ALL OPPORTUNITIES - OPEN AND CLOSED D. ALL OPEN ACTIVITIES ASSIGNED TO THE EXISTING OWNER. NOTE THAT COMPLETED ACTIVITIES WILL NOT BE TRANSFERRED.
A,B,D
WHICH FUNCTIONS ARE AVAILABLE WITH STANDARD FIELDS? CHOOSE ALL THAT APPLY. Choose 3 answers. A. ADDING OR REMOVING NON-REQUIRED FIELDS FROM THE PAGE LAYOUT. B. CHANGING FIELD LABELS C. AUTO POPULATE FROM RELATED RECORD D. ADDING HELP TEXT TO CERTAIN FIELDS.
A,B,D
Which of the following are true about formula fields? A. They are read-only B. They will not display on record edit pages C. They will not display on record detail pages D. They are not searchable E. They will not display on reports
A,B,D
WHICH OBJECTS INCLUDE DEFAULT BUSINESS PROCESSES? Choose the correct answers. A. LEADS B. OPPORTUNITIES C. CAMPAIGNS D. CASES E. SOLUTIONS
A,B,D,E
Which objects support business processes? A. Opportunities B. Leads C. Campaigns D. Accounts E. Solutions F. Cases G. Contacts
A,B,E,F
A USER WANTS TO DELETE SOME OLD CASES. WHAT CONSIDERATIONS MUST THE USER TAKE INTO ACCOUNT? A. RELATED CASE COMMENTS ARE DELETED B. RELATED CONTACTS ARE DELETED C. RELATED ACTIVITIES ARE DELETED D. RELATED ACCOUNTS ARE DELETED
A,C
Choose the statements that provide correct information about Custom Lookup Relationships in Salesforce CRM: Choose correct answers. A. It creates a relationship that links this object to another object. B. A Custom Lookup field can point to records in the Same Object including itself. C. Values in Lookup Fields are Active Hyperlinks to the Related Record's Related Lists. D. You can build a Custom Lookup Relationship between an Object and itself.
A,D
WHICH OF THE FOLLOWING ARE TRUE ABOUT MASTER/DETAIL RELATIONSHIPS IN CUSTOM OBJECTS? CHOOSE Correct Answers. A. SHARING IS INHERITED FROM PARENT B. CHILD NEEDS TO BE MANUALLY DELETED WHEN PARENT IS DELETED C. ONLY CHILD FIELDS ARE AVAILABLE FOR REPORTING D. LOOKUP FIELD IN CHILD IS REQUIRED
A,D
YOU CAN CUSTOMIZE THE OPPORTUNITY STAGE HISTORY RELATED LIST ON AN OPPORTUNITY PAGE LAYOUT. A. TRUE B. FALSE
B
A System Administrator deleted a custom field in the Accounts object. Which of the following is true? A. Custom Formula Fields referencing this field will also be deleted. B. This field still counts against the maximum number of custom fields allowed in your organization within 45 days unless otherwise deleted. C. Salesforce stores deleted custom fields and their data in the recycle bin until your organization permanently deletes them or 45 days has elapsed, whichever happens first. D. Assignment or Escalation Rules that rely on the custom field data will cease to run.
B
AN ADMINISTRATOR CREATED TWO PICKLIST FIELDS: CANDY MANUFACTURER (HERSHEY, MARS) AND CANDY TYPE (SNICKERS, MILKY WAY, REECES PIECES, M&MS). IS IT POSSIBLE TO RELATE THE FIELDS TOGETHER SO THAT THE CANDY MANUFACTURER FIELD COULD IMPACT THE CHOICES LISTED IN THE CANDY TYPE FIELD? A. YES, THE CANDY MANUFACTURER IS A DEPENDENT PICKLIST, AND THE CANDY TYPE IS A CONTROLLING PICKLIST B. YES, THE CANDY MANUFACTURER IS A CONTROLLING PICKLIST AND THE CANDY TYPE IS A DEPENDENT PICKLIST C. YES, THE CANDY MANUFACTURER IS A MASTER AND THE CANDY TYPE IS THE DETAIL D. NO, BECAUSE THEY ARE BOTH CUSTOM FIELDS E. NO, BECAUSE THEY ARE BOTH PICK FIELDS
B
AN OPPORTUNITY THAT REACHES THE THRESHOLD WITH 80% PROBABILITY WILL TRIGGER ADDITIONAL ALERTS IF THE PROBABILITY SUBSEQUENTLY GOES HIGHER TO 85%. A. YES B. NO C. DEPENDS ON THE SETTINGS
B
ARE CUSTOM OBJECT REPORTS ACCESSIBLE WHEN YOU ADD A CUSTOM OBJECT TAB? A. YES B. NO C. ONLY IF THE OBJECT IS NOT RELATED TO ANY OTHER OBJECT
B
CAN THE USER RECORDS BE PERMANENTLY DELETED FROM SALESFORCE.COM? A. YES B. NO C. DEPENDS ON PROFILE SETTINGS OF THE ADMINISTRATOR D. USER RECORDS CAN BE ARCHIVED SO THAT THEY ARE AVAILABLE ON REQUEST
B
CUSTOM FORMULA FIELDS CAN REFERENCE OTHER CUSTOM FORMULA FIELDS INCLUDING THEMSELVES. A. TRUE B. FALSE
B
DELETING A TAB FROM AN APPLICATION ____ A. DELETES THE TAB FROM SALESFORCE.COM B. DELETES THE TAB FROM THAT APPLICATION C. DELETES THAT PARTICULAR OBJECT OF WHOSE TAB IS DELETED D. ALL OF THE ABOVE
B
HOW MANY FIELDS CAN BE ENABLED FOR TRACKING ON A CUSTOM OBJECT? A. 10 B. 20 C. 30 D. 40 E. NONE OF THE ABOVE
B
IF(ISPICKVAL(PICKLIST_FIELD)) HAS THE SAME OUTPUT AS: A. VAL(PICKLIST_FIELD) B. CASE(PICKLIST_FIELD) C. CASE("PICKLIST_FIELD") D. PICKLIST_FIELD(VALUE)
B
Inline editing updates the field when A. The field is saved/updated B. When the record is saved/updated C. When the return key is pressed D. None of the above
B
The system administrator has been asked to create a way to track Shipments of products to customers. Shipments should be closely tied to the Opportunity record and there may be more than one shipment record per Opportunity and the Opportunity should be required (i.e. Users cannot save a Shipment record without associating it to an Opportunity). The system administrator should create A. A cross object formula displaying Opportunity ID on the Shipment record B. A Master - Detail relationship on the Shipment object to the Opportunity object C. A lookup relationship on the Opportunity object to the Shipment object D. A lookup relationship with a lookup filter from Opportunity to Shipment
B
WHEN A FIELD IS DELETED FROM A PAGE LAYOUT, IS IT ALSO DELETED FROM THE OBJECT? A. YES B. NO
B
WHEN ARE THE FORMULA FIELDS RE - CALCULATED? A. EVERY 15 MINUTES B. EVERY TIME THEY ARE SEEN (VIEWED) C. AFTER EVERY DML OPERATION D. ADMIN CAN SET THE TIME OF REFRESH
B
WHICH OF THE FOLLOWING BEST DESCRIBES THE OPPORTUNITY STAGE HISTORY RELATED LIST? A. BY DEFAULT THE LIST SHOWS ALL CHANGES MADE ON THE OPPORTUNITY RECORD B. THE LIST TRACKS STAGE, AMOUNT, PROBABILITY, AND CLOSE DATE CHANGES C. THE LIST CAN BE CUSTOMIZED TO SHOW CHANGES TO SPECIFIC FIELDS ON THE OPPORTUNITY D. NONE OF THE ABOVE
B
WHICH OF THE FOLLOWING IS AN EXAMPLE OF ONE-TO-MANY RELATIONSHIPS BETWEEN STANDARD OBJECTS? A. OPPORTUNITIES TO OPPORTUNITY PRODUCTS B. ACCOUNTS TO CONTACTS C. CONTACTS TO TICKETS D. CONTACTS TO ACCOUNTS
B
WHICH OF THE FOLLOWING IS USED FOR AUTOMATICALLY OPENING RECORDS BY AN ADMINISTRATOR WHEN THEY MEET A DATA TRIGGER POINT? A. MANUAL SHARING B. CRITERIA BASED SHARING RULES C. OWD D. NONE OF THE ABOVE
B
WHICH OF THE FOLLOWING OBJECTS DOES NOT SUPPORT THE BUSINESS PROCESS? A. LEAD B. ACCOUNT C. OPPORTUNITY D. CASE E. SOLUTION
B
WHICH OF THE FOLLOWING RELATIONSHIPS ARE CORRECT? A. LEADS, CONTACTS, AND OPPORTUNITIES CAN BE ASSOCIATED TO ONLY ONE CAMPAIGN B. LEADS, CONTACTS CAN BE ASSOCIATED TO SEVERAL CAMPAIGNS, OPPORTUNITIES CAN HAVE ONLY ONE PRIMARY CAMPAIGN C. LEADS, OPPORTUNITIES CAN BE ASSOCIATED TO SEVERAL CAMPAIGNS, CONTACTS CAN ONLY HAVE ONE CAMPAIGN
B
What happens when you delete a custom object? A. The custom object will be stored in the recycle bin together with the data in it for 60 days prior to complete removal from the system. B. Until permanently erased, the custom object and its data still count against the maximum number of items allowed in your organization. C. The custom object, its data and the custom tab associated to it will appear in the Deleted Custom Objects list for 45 days. D. The object's data records currently in the Recycle Bin can only be restored if the object itself is restored.
B
When creating a sales process, the System Administrator will be modifying/filtering the values of the __________ field. A. Amount B. Stage C. Next Steps D. Status E. Close Date
B
A newly hired Salesforce System Administrator inadvertently deleted a custom object. After restoration of the object, what else needs to be done? Choose correct answers. A. Recreate its custom tab and restore the records. B. Reactivate Data Validation rules and any approval process for that object. C. Rebuild workflow rules. D. Re establish broken look up relationships.
B,C
WHEN A USER CHOOSES TO CONVERT A LEAD, WHAT CAN THEY OPTIONALLY CHOOSE TO UPDATE? A. AN EXISTING OPPORTUNITY RECORD B. AN EXISTING ACCOUNT RECORD C. AN EXISTING CONTACT RECORD D. AN EXISTING LEAD RECORD
B,C
What can be set when creating a custom app? Choose correct answers. A. The custom app logo and its dimensions. B. The objects to be included in the app. C. The default landing tab. D. The Roles who will have access to the app.
B,C
Which relationships between objects are possible? Choose correct answers. A. A custom object as a master to a Standard object. B. Look up between a standard object and itself. C. Look up between a custom object and itself. D. A Master - Detail relationship between two custom objects.
B,C,D
Pick the correct statements about Formula Fields below: Choose correct answers. A. Formula fields are read-only fields, and are displayed on record edit pages. B. Currency codes cannot be used in Fomula Fields. C. Formula fields can reference standard, custom, other formula fields and itself. D. Formula fields can reference fields within the same object, a parent object, or a lookup object, but not fields on child objects.
B,D
Which statement about custom summary formulas is true? A. Reports can be grouped by a custom summary formula result B. Custom summary formulas can reference a formula field within a report C. Custom summary formulas can reference another custom summary formula D. Custom summary formulas can be used in a report built from a custom report type
B,D
AW Computing needs to track the manufacturer and model for specific computers and laptops. How can the system administrator ensure that manufacturer selected influences the values available for model. A. Create a multi-select picklist field that includes both manufacturers and models. B. Create a lookup field from the manufacturer object to the model object C. Create a manufacturer field as a controlling picklist and the model as a dependent picklist D. Create a manufacturer field as the dependent picklist and the model as the controlling picklist.
C
HOW IS THE EXPECTED REVENUE CALCULATED FOR AN OPPORTUNITY? A. AMOUNT MULTIPLIED BY THE TOTAL PRICE OF ALL OPPORTUNITY LINE ITEMS B. THE SALES PRICE ON ANY LINE ITEM TIMES THE PROBABILITY OF THE OPPORTUNITY C. OPPORTUNITY AMOUNT MULTIPLIED BY THE PROBABILITY D. AMOUNT MULTIPLIED BY THE DISCOUNT PERCENT
C
HOW MANY CUSTOM FIELDS CAN BE CREATED ON AN OBJECT IN AN UNLIMITED EDITION? A. 100 B. 200 C. 500 D. UNLIMITED FIELDS
C
Pick the incorrect statement about Report Types in Salesforce CRM. A. A report type defines the set of records and fields available to a report based on the relationships between a primary object and its related objects. B. Reports display only records that meet the criteria defined in the report type. C. Salesforce CRM System Administrators must create custom report types in order to create custom reports. D. All Custom Reports are built based on a certain report type.
C
SALESFORCE.COM RECORD ID'S ARE IDENTICAL IN? A. PRODUCTION AND CONFIG ONLY SANDBOX B. PRODUCTION AND DEVELOPER SANDBOX C. PRODUCTION AND FULL COPY SANDBOX D. RECORD ID'S ARE ALWAYS DIFFERENT IN DIFFERENT ENVIRONMENT
C
THE FORMULA EDITOR MAY BE USED IN ALL OF THE FOLLOWING PLACES EXCEPT A. S-CONTROL B. FORMULA FIELD C. DEFAULT VALUES ON STANDARD FIELD
C
Use a __________ picklist to filter the values of one picklist based on the value of another picklist. A. Controlling B. Multi-select C. Dependent D. Independent
C
WHAT IS THE MAXIMUM NUMBER OF RECORDS TO BE PRINTED IN THE PRINTABLE VIEW OF A LIST VIEW? A. 2000 B. 100 C. 1000 D. 200
C
WHICH FEATURE IN SFDC COMBINES A LIST VIEW AND RELATED RECORDS INTO ONE SCREEN WITH DIFFERENT FRAMES SO THAT USERS HAVE ALL THE INFORMATION THEY NEED WHEN INTERACTING WITH SALESFORCE.COM? A. ACCOUNTS B. ASSET C. CONSOLE D. CALL CENTER E. CAMPAIGN
C
WHICH OF THE FOLLOWING DOES NOT NEED BUSINESS PROCESS? A. LEADS B. OPPORTUNITIES C. CONTACTS D. CASES
C
WHICH OF THE FOLLOWING FIELDS CANNOT BE A CONTROLLING FIELD FOR DEPENDENT PICKLISTS A. STANDARD PICKLIST B. CUSTOM PICKLIST C. CUSTOM MULTI-SELECT PICKLIST D. STANDARD CHECKBOX E. CUSTOM CHECKBOX
C
WHICH ONE OF THE FOLLOWING IS A SALESFORCE.COM DEFINITION FOR AN OPPORTUNITY? A. ANY PERSON, ORGANIZATION OR COMPANY THAT MAY BE INTERESTED IN YOUR PRODUCTS AND SERVICES, NOT YET CUSTOMERS B. AN ORGANIZATION, INDIVIDUAL OR COMPANY INVOLVED WITH YOUR BUSINESS SUCH AS CUSTOMERS, COMPETITORS AND PARTNERS C. ANY POTENTIAL REVENUE-GENERATING EVENT I.E. "SALES DEAL" D. ANY INDIVIDUAL OR INFLUENCER ASSOCIATED WITH AN ACCOUNT
C
WHO CAN SELECT THE "SHARING" BUTTON ON ACCOUNT AND OPPORTUNITY RECORDS? A. THE RECORD OWNER, SYSTEM ADMINISTRATOR, AND A USER SHARED TO THE RECORD B. THE RECORD OWNER, A USER SHARED TO THE RECORD, AND ANY USER ABOVE THE RECORD OWNER IN THE ROLE HIERARCHY C. THE RECORD OWNER, A USER ABOVE THE RECORD OWNER, AND THE SYSTEM ADMINISTRATOR D. THE RECORD OWNER AND SYSTEM ADMINISTRATOR
C
Where can you launch the New Custom Object Tab? A. At the custom Tabs Page. B. At the Quick Create Section of the Sidebar. C. After Saving a Custom Object. D. After Saving a Visual Force Page.
C
Which of the following are not standard objects? A. Opportunities B. Solutions C. Job Applicants D. Accounts E. Campaigns
C
A telecom company is implementing Salesforce in its service and support department. They want to receive emails in Salesforce so that a Case will be created for new incoming emails. They also want to set it so that if an email contains words such as "frustrated", "aggravated" and the likes will automatically be routed to the Tier 2 support. What Case management features will have to be used in order to satisfy the above requirements? Choose 2 answers. A. Case Escalation Rules. B. Email to Salesforce. C. Email to Case. D. Case Assignment Rules.
C,D
CHANGING THE DATA TYPE OF AN EXISTING CUSTOM FIELD CAN CAUSE DATA LOSS IN WHICH FOLLOWING SITUATIONS? A. SAVING A RECORD B. MASS EXPORTING DATA C. CHANGING TO OR FROM TYPE DATE OR DATE/TIME D. CHANGING TO A CURRENCY FROM ANY OTHER TYPE
C,D
WHEN CONVERTING A LEAD, WHAT VALUES ARE TRANSFERRED TO THE OPPORTUNITY? Select all that apply: A. AMOUNT = LEAD AMOUNT B. CLOSE DATE = TODAY C. CLOSE DATE = LAST DAY IN FISCAL QUARTER D. STAGE = FIRST STAGE IN LIST
C,D
WHICH COMBINATION OF OBJECTS IS AVAILABLE WHEN CREATING A CUSTOM REPORT TYPE FOR CHATTER REPORTS? A. OPPORTUNITIES, FOLLOWERS, USER FEED B. ACCOUNTS, USER FEED, COMMENTS C. USERS, USER FEED, COMMENTS D. CHATTER GROUPS, MEMBERS
C,D
AN OPPORTUNITY RECORD, CREATED WITH A CLOSE DATE OF JULY 30, MEETS THE CRITERIA OF A TIME-DEPENDENT WORKFLOW RULE. THE TIME-DEPENDENT ACTION IS SCHEDULED FOR JULY 23. WHAT HAPPENS IF THE OPPORTUNITY IS EDITED BEFORE JULY 23 AND NO LONGER MEETS THE CRITERIA? A. THE TIME-DEPENDENT ACTION IS PUT ON HOLD. B. THE TIME-DEPENDENT ACTION WILL EXECUTE ON JULY 23. C. THE TIME-DEPENDENT ACTION WILL EXECUTE ON JULY 30. D. THE TIME-DEPENDENT ACTION IS AUTOMATICALLY REMOVED FROM THE QUEUE.
D
HOW MANY USER RECORDS CAN BE IMPORTED VIA IMPORT WIZARD? A. 500 B. 5,000 C. 50,000 D. USER RECORDS CANNOT BE IMPORTED VIA IMPORT WIZARD
D
Record types specify the following elements. A. Picklist values B. Page layouts C. Business processes D. All of the above E. None of the above
D
WHAT IS THE SIGNIFICANCE OF PRIMARY MASTER - DETAIL RELATIONSHIP IN A JUNCTION OBJECT? A. LOOK AND FEEL IS INHERITED FROM PRIMARY MASTER OBJECT B. RECORD OWNERSHIP IS INHERITED FROM PRIMARY MASTER OBJECT C. NO SUCH SIGNIFICANCE D. BOTH A & B
D
WHEN YOU ADD A CUSTOM OBJECT TAB, ALL OF THE FOLLOWING WILL BE ACCESSIBLE WITH THE OBJECT EXCEPT A. RECENT ITEMS B. SIDEBAR SEARCH C. ADDED TO NEW LINK/CREATE NEW OBJECT DROP DOWN D. CUSTOM OBJECT REPORTS
D
WHICH OF THE FOLLOWING CANNOT BE ON THE CONTROLLING SIDE OF THE DEPENDENT PICKLIST? A. CHECKBOX B. CUSTOM PICKLIST C. STANDARD PICKLIST D. MULTI SELECT PICKLIST
D
WHICH OF THE FOLLOWING IS NOT AN AVAILABLE FUNCTION IN THE FORMULA FIELDS? A. HYPERLINK B. SUBSTITUTE C. RPAD D. VLOOKUP
D
What will prevent a System Administrator from deleting a custom object? A. If that object is in a Master-Detail relationship. B. When it is referrenced in a formula field from in other objects. C. When there is an active approval process on the object. D. If that object is a target of an analytic snapshot.
D
When a Lead is converted, an Account, Contact and _______ record are created. A. Lead B. Case C. Campaign D. Opportunity
D
Which feature effectively allows you to "lock" the converted amount on closed opportunities? A. Locale B. Company Profile C. Multi-currency D. Advanced Currency Management E. None of the above
D
Which of the following would require a custom field to be created for the User object? a. Employee Number b. Delegated Approver c. Hire Date d. Time Zone
c