select all that apply

Choose problems in the workplace occurring because of bullying behavior. Select all that apply. 1. Increased turnover in the organization 2. Increased client satisfaction on the unit 3. Increased litigation against the organization 4. Decreased sick call-ins on the unit 5. Decreased job satisfaction 6. Decreased nurse recruitments

1 3 5 6

A client is brought back to the unit after a total hip arthroplasty. The client is confused, is moving his leg into positions that could dislocate the new hip joint, and he repeatedly attempts to get out of bed. Which of the following actions should the nurse take? (Select all that apply.) 1.Apply arm and leg restraints immediately. 2.Get an order from the provider. 3. Have a family member sign the consent for restraints. 4.Use a square knot to secure the restraints to the bed frame. 5. Ensure that only one finger can be inserted between the restraint and the client.

1, 2, 3

A hospital has a safety committee meeting that includes staff from the following departments: maintenance, nursing, administration, risk management and housekeeping. The chair of the committee is inquiring as to which actions the committee recommends to administration to improve employee safety. Select all that apply. 1. Parking space for visitors 2. Security cameras throughout the facility 3. Curved mirrors in the corridors 4. Armed personnel walking the corridors 5. Adequate lighting 6. Security barriers at main entrances 7. Locked doors to all entrances into the hospital

2 3 5 6

A home health nurse is assessing the safety of a client's home. Which of the following factors may increase the client's risk for falls? (Select all that apply.) 1. history of previous falls 2. reduced vision 3. impaired memory 4. takes rosuvastatin (crestor) 5. wears house slippers 6. f. kyphosis

1, 2, 3, 5, 6,

Which of the following indicate purely negative sources of conflict within an organization? Select all that apply. 1. The unit has Generation Xers and Baby Boomers working on the same shifts. 2. Two unit groups are in direct opposition to each other. 3. A nearby hospital is beginning a new service in direct competition with the organization. 4. An environment of ʺdonʹt ask, donʹt tellʺ exists within the organization. 5. A night shift nurse frequently checks e-mail and asks others to check on clients.

1, 2, 4, 5

A nurse on a sixth-floor medical surgical unit is advised that a severe weather alert code has been activated. Which of the following actions should the nurse take? (Select all that apply.) 1.Draw window shades and close drapes as protection against shattering glass. 2. Move beds of nonambulatory clients away from windows. 3. Relocate ambulatory clients into the hallways. 4. Use the elevators to move clients to lower levels. 5. Turn the radio on for severe weather warnings.

1,2, 3, 5,

Why does conflict help generate change? Select all that apply. 1. Conflict assists change to occur more rapidly than it would otherwise. 2. It brings more attention to an issue in need of change. 3. People get involved because conflict breeds curiosity. 4. If there is an existing conflict, a change must occur to stop the conflict. 5. Change is inevitable, and some people refuse to change, which causes conflict.

2, 3

A house supervisor is addressing a client in the ER (emergency room) who has been aggressive. Which of the following techniques would be applicable in addressing an aggressive client? Select all that apply. 1. When addressing the client, present powerful body language. 2. Remain calm and speak in a modest tone. 3. Approach the client with an aggressive, ʺIʹm in chargeʺ attitude. 4. Speak in simple terms and allow the client to speak. 5. Use insightful questions when addressing the clientʹs issues. 6. Control the conversation.

2, 4, 5,

A nurse manager is explaining the use of incident reports to a group of nurses in an orientation program. Which of the following statements should the nurse manager include? (Select all that apply.) 1. A description of the incident should be documented in the client's health care record. 2. Incident reports should not be shared with the client. 3. Incident reports include a description of the incident and actions taken. 4.A copy of the incident report should be placed in the client's health care record. 5.The risk management department investigates the incident

3, 4, 5,

The nurse manager is facilitating a collaborative team whose mission is to negotiate employment contracts with physicians. The nurse manager does not want to compromise the nursesʹ concerns in favor of the doctors. Which strategies would facilitate this outcome? Select all that apply. 1. Accommodating 2. Compromising 3. Smoothing 4. Collaborating 5. Competing

4, 5

A nurse is serving as a preceptor to a newly licensed nurse and is explaining the role of the nurse as advocate. Which of the following situations illustrates the advocacy role? (Select all that apply.) A. Verifying that a client understands what is done during a cardiac catheterization B. Discussing treatment options for a terminal diagnosis C. Informing members of the health care team that a client has do-not-resuscitate status D. Reporting that a health team member on the previous shift did not provide care as prescribed E. Assisting a client to make a decision about his care based on the nurse's recommendations

a c d