BISM Chapter 4 Review
List and briefly describe the three main categories of electronic commerce. Provide one example for each category.
(1) Business to consumer (B2C): These types of websites provide information about products, take orders, receive payments, and provide on-the-spot customer service for consumers. Amazon.com is an example. (2) Consumer to consumer (C2C): These websites provide a variety of mechanisms that allow any individual to sell new or used goods to another individual. eBay is an example. (3) Business to business (B2B): This type of transaction is one that takes place between companies; consumers are not involved. An example is an auto repair shop ordering parts from a wide range of suppliers.
In addition to observing the policies established by your school or job, describe three guidelines that you should follow for good email etiquette.
(1) Language: Use traditional spelling and grammar. (2) Tone: You should be careful with the tone of your writing when sending email at school or work and avoid writing in all capital letters. (3) Be brief: Always be mindful of how busy the recipient of your email might be.
List and briefly describe four categories of reliable websites that contain credible information. Provide examples for each category when possible.
(1) News organizations: Professional journalists are expected to meet standards for information gathering and fact checking. Examples include TV networks, magazines, and local newspapers. (2) Academic journals: Articles in these are written by professors and researchers in specific areas of study. These journals require that articles be reviewed by the researchers' peers. (3) Government sites: Most of what the federal and state governments do these days is posted online, including public records and laws. Examples include the Census Bureau, NASA, and the Department of Energy. (4) Reference sites: The major encyclopedias and dictionaries obtain their information from subject-matter experts. Although some can be searched online for free, others require a subscription.
A ________, such as apple.com and whitehouse.gov, uniquely identifies a site and a brand on the Web. A. domain name B. directory C. file D. protocol
A
A _________ ad is a thin, rectangular advertisement that is commonly placed across the top or on the sides of a web page. A. banner B. tag C. viral D. pop-up
A
A(n) _________ is a web page or small website that contains a series of chronological posts and comments. A. blog B. aggregator C. wiki D. forum
A
Every type of Internet service requires a connection and monthly payment to a(n): A. ISP B. VoIP C. LMS D. MMORPG
A
Individuals often subscribe to ________, many of which are typically pre-recorded and can be downloaded from a variety of sources including Apple's iTunes. A. podcasts B. blogs C. torrents D. wikis
A
Many individuals today prefer various forms of _________ communication, where messages and conversations between two or more people occur instantaneously. A. real-time B. social C. P2P D. email
A
Several related web pages that connect to each other are referred to as a(n): A. website B. LMS C. backbone D. web browser
A
Social _________ sites are used to create connections between friends, family members, and organizations. A. networking B. engine C. news D. messaging
A
The _________ feature of many smartphones allows them to act as a wireless access point for nearby devices. A. tethering B. webcasting C. plug-in D. real-time
A
The _________ language, which was used in the first web page ever created, is still in use today. A. HTML B. Java C. TCP/IP D. C++
A
The browser ________, or temporary Internet files, contains every single page, image, and video for all the web pages you have recently retrieved. A. cache B. bookmarks C. cookies D. history
A
The protocols that are at the heart of Internet communication are known as: A. TCP/IP B. CSNET C. NSFNET D. VoIP
A
The term _________ is used to describe any digital data connection that can transmit information faster than standard dial-up by using a wider band of frequencies. A. broadband B. protocol C. modem D. hotspot
A
Which of the following is NOT a travel service that helps you book flights and hotels? A. Monster B. Priceline C. Expedia D. Orbitz
A
Which of the following is NOT one of the typical navigation button/features of a web browser? A. start B. back C. forward D. refresh
A
________, which can connect to the telephone network, translates analog voice signals into digital data and uses the Internet to transport the data. A. VoIP B. LMS C. P2P D. HTTPS
A
_________ are sophisticated services that store the URL of millions of web pages and most of the content on those pages. A. Search engines B. Web browsers C. News aggregators D. Webcasts
A
Describe how (and why) the Internet moved from government-funded projects to the private sector.
As NSFNET traffic grew rapidly in the late 1980s, the organization realized that it would need help from the private sector to upgrade the network. Various companies, including IBM, provided equipment and established new telecommunications networks to help improve the Internet. As years went by, these companies continued to upgrade existing networks and create new backbones, which refer to the connections that carry most of the Internet's traffic. By 1995, there were about 100,000 connected networks throughout the U.S., with several backbones operated by private telecommunication companies. Based on this success, the NSF decided to stop funding NSFNET and leave the Internet in the hands of the private sector.
A browser _________ is a separate program that adds a variety of useful features to the web browser, such as sending instant messages or playing mobile-style games. A. plug-in B. extension C. cookie D. meme
B
A(n) _________ is a collaborative information site that relies on the Internet community to both create and edit content. A. aggregator B. wiki C. LMS D. portal
B
All newer web browsers use a(n) _________ browsing interface, which allows you to have multiple web pages open in one browser window. A. aggregated B. tabbed C. networked D. Web 2.0
B
Any email address placed in the _________ will be invisible to the recipients of your message. A. cc B. bcc C. to D. subject
B
Browser ________, such as Adobe Flash Player, are separate programs that allow your web browser to play several types of multimedia content. A. extensions B. plug-ins C. apps D. tabs
B
Computers that communicate over a network must follow certain _________ to ensure that the transmission is sent properly and understood. A. tags B. protocols C. extensions D. memes
B
Created in 1981, _________ brought together researchers in the field of computer science. A. ARPANET B. CSNET C. NSFNET D. HTTP
B
If you wish to pass on or re-send an email message to other individuals, you should use the _________ option. A. reply B. forward C. attachment D. bcc
B
In the model known as ________, advertisers pay for their ads only when a website visitor clicks on the ad. A. banner ads B. pay-per-click C. spam D. Web 2.0
B
Many mobile users purchase a monthly _________ that allows them to connect to the Internet using a cellular network. A. plug-in B. data plan C. online payment service D. web portal
B
Search ________, such as quotes and the minus sign, can narrow down the results provided by search engines. A. tags B. modifiers C. protocols D. extensions
B
The _________ is a global system of linked, hypertext documents. A. Internet B. World Wide Web C. ISP D. NSFNET
B
The earliest way in which most users connected to the Internet was using a 56Kbps _________ connection using their phone line. A. broadband B. dial-up C. cable D. DSL
B
Twitter popularized a system that uses the _________ symbol to mark keywords or topics in a message. A. plus B. hashtag C. exclamation D. tilde
B
________ refers to a new way to use the World Wide Web, whereby any user can create and share content, as well as provide opinions on existing content. A. Tagging B. Web 2.0 C. Real-time communication D. Webcasting
B
_________ is a system for exchanging messages through a computer network. A. HTML B. Email C. Wiki D. HTTPS
B
_________ is the act of having an online, text-based conversation with one or more individuals that occurs in real time. A. Webcasting B. Instant messaging C. Uploading D. Blogging
B
n some cases, _________ can be used to convey emotions in casual email messages. A. spam B. emoticons C. attachments D. protocols
B
In Excel, negative values may be indicated in these formats EXCEPT: RED text in parenthesis BLACK text in parenthesis BLACK text with a minus sign at the end of the number BLACK text with a minus sign in front of the number
BLACK text with a minus sign at the end of the number
A _________ is a device that can convert digital information from a computer into analog sound waves that can be transmitted over the phone lines. A. hotspot B. podcast C. modem D. residential gateway
C
A mobile _________ refers to a device that can connect to a mobile network and offer Internet access to multiple devices near it. A. plug-in B. gateway C. hotspot D. portal
C
A web _________ is a website that provides a variety of useful information and services to visitors, making them popular as browser home pages. A. server B. engine C. portal D. aggregator
C
Funny or fascinating web content is said to go _________ when it is shared and re-shared a large number of times over a short period. A. webcast B. real-time C. viral D. spam
C
In which of the following social networking sites are you most likely to find professionals who seek to make business-related connections? A. Facebook B. Google+ C. LinkedIn D. MySpace
C
Many companies and specialty websites offer ________, or discussion boards, where individuals can ask questions and reply to each other. A. wikis B. aggregators C. forums D. blogs
C
Photo sharing services allow you to _________ your photos with keywords, current location, and the names of people you know. A. bookmark B. spam C. tag D. meme
C
Students often use a(n) ________, such as Blackboard, at school to complete exams, turn in work, and communicate with their instructor and classmates. A. webcast B. wiki C. LMS D. MMORPG
C
The _________ protocol is used to deliver requested web pages to a computer. A. HTML B. VoIP C. HTTP D. P2P
C
The connections that carry most of the Internet's traffic are referred to as: A. gateways B. domains C. backbones D. web portals
C
The most popular method for file transfer today is known as _________ file sharing, which uses a distributed network of individual users instead of a central server. A. instant B. social C. P2P D. HTTPS
C
The seeds of the Internet were planted in 1969 with ________, which connected computers at four universities in the western United States. A. NSFNET B. CSNET C. ARPANET D. TCP/IP
C
To view web pages, you need special software known as a web: A. portal B. viewer C. browser D. server
C
Which of the following is NOT a web browser? A. Safari B. Chrome C. Bing D. Firefox
C
f you want to include a file with your email message, it should be placed it in the _________ area. A. forward B. bcc C. attachments D. subject
C
urning in the work of another as if it were your own or failing to cite the source of your work in known as: A. spamming B. tagging C. plagiarism D. blogging
C
An Excel chart used to compare values across a few categories is a: Clustered Column Line Stacked Bar Pie Chart
Clustered Column
A _________ is the broadcast of various types of media over the Web. A. forum B. blog C. VoIP D. webcast
D
In a category of games known as ________, millions of players connect to various servers to team up with other players in very large virtual worlds. A. P2P B. wikis C. MOOCs D. MMORPGs
D
Mobile apps known as news _________ collect articles from a variety of sources and present them to you in a magazine-style format. A. servers B. blogs C. portals D. aggregators
D
Social news sites, such as ________, encourage users to share links to news and other interesting content they find on the Web. A. Tumblr B. Pinterest C. Vimeo D. Reddit
D
Some web content can become so popular and widespread over time that it ends up becoming an Internet ________. These popular, cultural items can range from a funny phrase or expression, to an activity that many photograph or record themselves doing. A. hashtag B. cast C. banner D. meme
D
The starting page for your web browser is known as the _________ page. A. gateway B. landing C. history D. home
D
The term _________ refers to the tools and services on the Internet that allow anyone to create and share different types of information. A. broadband B. e-commerce C. real-time communication D. social media
D
Users with broadband connections are typically equipped with a(n) _________ that connects their home's network to the Internet. A. hotspot B. webcast C. MOOC D. residential gateway
D
Web browsers keep a list of every website you have visited in an area known as the: A. address bar B. bookmarks list C. home page D. history
D
Web pages have a standard addressing system known as a(n) ________, which allows them to be located on the Internet. A. LMS B. backbone C. ISP D. URL
D
When it comes to social video, no service is as large or popular as: A. Twitter B. Instagram C. LinkedIn D. YouTube
D
Which part of an email message typically contains the sender's name, title, and contact information? A. Subject B. Cc C. Attachment D. Signature
D
You will often find _________ on a web document that, when clicked, act as connectors to another document on the World Wide Web. A. cookies B. bookmarks C. tags D. hyperlinks
D
________ are small data files that are created by websites in order to remember users and their preferences the next time they visit the site. A. Extensions B. Bookmarks C. Temporary Internet files D. Cookies
D
________ is not always considered to be a reliable site because you cannot be certain that the information you are reading comes from a credible source. A. National Geographic B. CNN C. NASA D. Wikipedia
D
_________ is unsolicited email that is sent in bulk. A. LMS B. Meme C. IM D. Spam
D
_________ means doing business online, such as when a consumer buys a product over the Web instead of going to a store to buy it. A. Social networking B. Webcasting C. Pay per click D. E-commerce
D
Although NSFNET offered connectivity to academic researches, it was much slower than the newer CSNET.
F
Although a MOOC allows any individual to register for online classes at Harvard and MIT, their high registration cost has limited their popularity.
F
DSL technology is currently faster than cable or fiber-optics.
F
In order to gauge user interest and opinion, Twitter uses a "like" system while Google+ uses a star-rating system.
F
The HTTPS protocol in a URL indicates that the web page has been completed, sent, or loaded.
F
The Internet is managed centrally by the United States government, as it was primarily developed in this country.
F
The World Wide Web traces its origin to a proposal made by Tim Berners-Lee in 1996.
F
The ability for UPS's website to remember your country/language selection is the result of its use of third-party cookies.
F
The free video calling services generally limit real-time video conversations to under one minute.
F
The speed at which data travels to and from an ISP is measured in bytes per minute (Bpm).
F
Twitter restricts posts, or tweets, to a maximum of 180 characters.
F
When it comes to file transfers on the Internet, "downloading" means you are sending something while "uploading" means you are receiving something.
F
Explain the difference between first-party cookies and third-party cookies. Why are they used? Are there any privacy or security issues associated with them?
First-party cookies can only be created and read by the actual website you are visiting. Companies such as Amazon often request that the browser make cookies that allow the company to remember your name and ID when you return to the site. Third-party cookies are typically created by marketing and advertising companies that work with the website you are visiting. This allows them to effectively track you because they know which of their partner's websites you have visited. This sort of tracking makes many users uncomfortable, even though they are not collecting any sort of personal or secure information.
"192.168.1.101" is an example of an IPv4 address.
T
Job search sites, such as indeed.com and monster.com, help users find jobs and allow them to upload their resume.
T
One of the most powerful features of Google Maps is Street View, which shows you almost any part of a map as if you were driving through that street.
T
PayPal and Google Wallet are both examples of online payment services that allow you to pay for goods online and transfer money to other individuals.
T
Search engines continuously index, or crawl, the Web's contents, finding new sites and revisiting existing ones in order to update their database of sites.
T
Since most browsers now have pop-up blockers built-in, few companies use pop-up advertisements today.
T
The "sports" in the address sports.yahoo.com refers to the subdomain.
T
The section of an email known as "Cc" is used to send a copy of your message to individuals other than your primary recipient.
T
Tripadvisor.com is a travel-related website that allows individual travelers to rate their experiences with hotels and attractions.
T
Using a system of "friends" or "circles," both Facebook and Google+ allow users to control who can read a particular post.
T
Web-based documents are normally referred to as web pages.
T
Websites are typically located, or hosted, on servers known as web servers.
T
f you visit a website or page that you would like to remember for the future, you can add it to your browser's bookmarks or favorites.
T
Tumblr and Twitter are both examples of _________ services, where users share brief thoughts, links, and multimedia. A. networking B. microblogging C. webcasting D. messaging
b
In Excel, which of the following is NOT a use of the FORMULAS heading: create logical functions create text functions create financial function s create a chart
create a chart
In Excel, an easy way to copy one sheet into a new tab is: right click on the tab and select "Move or copy..." drag and drop the tab on the bottom bar rename a new tab to be the same as an existing one it cannot be done
right click on the tab and select "Move or copy..."
