Business Ch. 8, 10, 11, 13

organization

A diagram that shows how employees and tasks are grouped and where the lines of communication and authority flow is called a

agile organization

a company whose structure, policies and capabilities allow employees to respond quickly to customer need and changes in the buisness environment is termed as a

flat organization

a manager usually has a wide span of control

matrix structure

a structure in which employees are assigned to both a functional group and a project team simultaneously

performing stage

according to bruce tuckman's model of team development, in this stage of team development, members of the team are fully committed to the team's objectives and the team achieves its full potential in terms of task accomplishment

norming stage

according to bruce tuckman's model of team development, in this stage, conflicts are resolved and team harmony develops

forming stage

according tuckman's model of development , this is a period of orientation and ice-breaking, when members get to know each other

unstructured organization

an organization that doesn't have a conventional structure, but instead assembles talent as needed from the open market

characteristic of matrix structure

assigning employees to functional and project teams simultaneously

functional teams are also known as

command teams

from the perspectives of companies* which of the following is a potential benefit of an unstructured firm?

companies can ramp capacity up and down more quickly and with less trauma

how can conflict be a positive experience for group members

conflict can increase the involvement of team members and generate creative ideas for problem solving

committee

cross functional team that deals with recurring tasks and has the opportune to become a permanent part of the organization structure

chain of command

defined as a pathway for the flow of authority from one management level to the next

divisional structure

grouping departments according to similarities in product, process, customer, or geography

departmentalization

grouping people within an organization according to the function, division, matrix, or network

functional structure

grouping workers according to their similar skills, resource use, and expertise

storming

in this stage of tuckman's model of team development, conflict and disagreement is most likely to manifest

an advantage to the unstructured organization

increased agility

from the perspective of workers* which of the following is a potential benefit of working for an unstructured organization

increased freedom and flexibility

Defining characteristic of a problem-solving team

it is assembled to find ways of improving quality, efficiency, or other performance measures

defining characteristic of a task force

it is formed to work on a specific activity with a completion point

defining characteristic of a committee

it typically deals with regularly recurring tasks, such as addressing employee grievances

cohesiveness

measures how committed team members are to their team's goals

fair play

one way to resolve conflict is to insist on fair outcomes and not letting team members hide behind rules leading to...

centralization

organizations that focus decision making authority near the top of the chin of command

groupthink occurs when

peer pressure cause individual team member to withal contrary or unpopular opinions

norms

refers to informal standards to conduct that guide team behavior

what best describes the working relationship within a team

teams have shared missions and are collectively responsible for their work

advantage of working in a team

teams improve flexibility and responsiveness

span of management/control

the number of workers that a manager directly supervises

inefficiency

the result of a group spending too much time on decisions or losing sight of the ultimate goal

win-win

the type of conflict resolution that is based on the premise that greater power or status doesn't entitles one party to impose a solution

core competencies

those activities in which a company excels and has the potential to create competitive advantages

groupthink

uniformity of thoughts that occurs when peer pressures cause individual team member to withhold contrary or unpopular opinions

Having a clear sense of purpose

when team members understand the task, what is expected of them and their role within the team

line and staff organization

which of the following chain of command systems was developed to address the need to combine specialization with management control