CH 13

pay structure where employees get paid at different levels depending on the level of job they hold

hierarchical pay

Civil Rights Act of 1991 vs Title VII of the Civil Rights Act

1991: Makes it easier for employees to win discrimination lawsuits Title 7: Prohibits discrimination based on race, religion, color, sex, or national origin

Family and Medical Leave Act

Allows employees up to 12 weeks of unpaid leave to address medical issues for themselves or immediate family members

Fair Labor Standards Act

Banned child labor and created a federal minimum wage

Imagine that you are a human resource manager at an online retailer. What will you do in order to know whether you will be giving layoff notices to your programming staff or recruiting for additional programmers? Assess the external labor market Conduct a job analysis Create a replacement chart Compare the future demand for programmers at the company to the internal supply

Compare the future demand for programmers at the company to the internal supply Adjustments in staffing through reduction or recruitment will be based on the organization's demand for a specific job and its internal supply of employees who can fill that job. If supply exceeds demand, layoffs will occur. If demand exceeds supply, recruitment will be needed.

Imagine that your firm has made a commitment to increasing the diversity represented at higher levels of the organization. What can you do to forecast which positions could be staffed with minorities? Create a replacement chart Assess the external labor market Forecast internal supply Conduct a job analysis

Create a replacement chart A replacement chart lists each important position in the organization, who occupies it, how long he or she will likely remain, and who would be a qualified replacement. In this situation, the replacement chart would identify the positions most likely to become available. The human resource manager could then recruit minorities with the desired skill sets.

Occupational Safety and Health Act

Makes sure work conditions do not endanger employees' health

Denise has asked you to recommend the addition of a benefit that could help minimize employee turnover. Which type of benefit do you suggest? Check all that apply. Flex time On-site child care Casual dress days Bonuses tied to years of service Tuition reimbursement

On-site child care Bonuses tied to years of service Tuition reimbursement A good benefits plan can encourage people to join and stay with the company. Benefits typically don't stimulate high performance, but they may encourage employees to stay with the company. Child care, tuition reimbursement, and bonuses are all forms of indirect compensation. Flex time and casual dress days are not forms of indirect compensation.

Americans with Disabilities Act

Prohibits discrimination against people with disabilities

Age Discrimination in Employment Act

Protects people 40-65 years old from discrimination For example, airlines can mandate that pilots retire at 65 because of a BFOQ related to reflex speed and visual acuity.

Equal Pay Act

Requires that men and women be paid the same for doing the same work

Suppose your plant in Mexico City has an immediate need for someone with top-level security clearance, and the person must be fluent in Spanish. You can use the organization's employee _____________ (information system / manual / newsletter) to search for current employees who meet the criteria. Because Newman Enterprises is a large company, information about employees' home addresses, performance appraisal ratings, and emergency contact information is maintained in the company's ___________ . This software makes data entry, tracking, and analyzing easier. def: databases containing information about employees' education, skills, experience, and career aspirations. It facilitates the management of the internal supply of labor.

employee information system

Because of the value people bring to an organization in terms of their knowledge, skills, and abilities, some managers use the term human ____________. (talent/capital/wealth/assets)

human capital Human capital reflects the industry's acknowledgement of the value of an effective workforce

is this legal or illegal to ask in an interview? What groups or organizations do you belong to outside of work? How do you plan to get to work every day? Are you a citizen of a country outside of the United States? If so, which one? What religion, if any, do you practice? I see from your résumé that you like snowboarding. What other hobbies do you have? Have you ever been arrested? What year did you graduate from high school? Have you ever been injured on the job and filed for workers' compensation? Are you married? How will you care for your children while you are working? That's an interesting name. Where's your family from? Do you have a mental illness?

illegal these are illegal bc: the groups or organizations to which a person belongs have no bearing on job performance, and this information may reveal a person's status as a member of a protected class. answer is closely linked to national origin, which is a protected class in the United States. According to Title VII, national origin cannot be used to make job-related decision religion is a protected class under Title VII. This means that it is not legal to make employment decisions on the basis of religious beliefs or lack thereof. answering this question can reveal membership in a protected class. Interestingly, this problem can also arise when companies ask potential employees for access to social networking sites. If the site reveals that a person is a member of a protected class, and the person is not hired, the company may face a charge of unfair discrimination a company can legally ask whether a person has been convicted of a crime but not whether a person has ever been arrested. employees have the right to keep their medical records private.

Antonio supervises six graphic designers. If he intends to fill a senior graphic designer position with one of these six people, he will use (external/internal) recruiting to identify his job candidates. def: consideration of current employees as applicants for higher-level jobs in the organization.

internal

Marta is a human resources manager who spends much of her time on (job analysis / realistic job preview /recruiting / selection) . She systematically examines the content and requirements of jobs in the organization. def: systematized procedure for collecting and recording information about jobs within an organization. Demand forecasting, recruiting, and selection are tasks a human resource professional may perform but do not meet the definition provided.

job analysis

Suppose you are writing an ad seeking candidates for a position at your company. Your description of the job duties will come from the _______________________ created during the job analysis.

job description *notes: The job analysis results in a job description which lists the job duties. The job specification lists the skills, abilities, and other credentials needed to do the job. Performance appraisal forms would not be used to write a recruitment ad, nor would a replacement chart.

is this legal or illegal to ask in an interview? This job requires that you be able to lift 50-pound boxes of books on a regular basis throughout the day. Would you be able to do that? If hired, can you provide proof of your legal right to work in the United States? Did you graduate from college? What educational degrees do you have? Did you graduate from high school? If you knew a coworker submitted phony expense reports to avoid losing her home, would you tell your boss? Why or why not? Tell me about a time when you had a deadline that didn't provide enough time to do your best work. What did you do? Tell me about the last time you had to deal with an angry customer. What did you do? At your last job, how many times per month were you late for work? Have you ever been convicted of a crime? How many years of experience as [job title] do you have? Have you ever held a job under a different name? If so, please provide the name under which you worked.

legal you can ask: whether the job applicant can perform a specific job-related function information that is legitimately related to job performance mandated by the Department of Homeland Security and the Immigration and Naturalization Service verifies a legitimate job qualification a job-related scenario that can be used to reliably predict how honest a person will be once they get on the job.

if you want to know how much the jobs in your comp are worth in comparison with one another, you should perform job evaluations analyze job specifications examine job descriptions take a wage and salary survey

perform job evaluations identify the key components of a job and assign them a value which can then be used to determine how much a job is worth to an org

In your role as hiring manager, you believe in providing applicants with an accurate idea of what the job will be like. The (job analysis / realistic job preview /recruiting / selection) increases the likelihood that the employee will be satisfied with the job. def: provides the applicant with an authentic view of the job, including the more and less appealing aspects of the role. Employees who are hired after receiving a realistic job preview are more likely to be satisfied because their experience will match their expectations.

realistic job preview

Hatteras Hammocks is a company that takes a strategic approach to HRM. It has a(n) _____________ ( replacement chart / job analysis tool / recruiting process) that outlines a plan for future staffing of managerial positions. def: lists each important managerial position in the organization, who occupies it, how long he or she will probably remain in the position, and who is or will be a qualified replacement.

replacement chart

pay that is based on set yearly pay

salary

Because human resource management is responsible for ensuring the right mix of capabilities is present in an organization's workforce at any given point in time, it has ________ ______________.

strategic importance

in what ways are employees paid for time? workers' comp vacation sick leave tuition reimbursement holidays

vacation, sick leave, and holidays are all pay related to TIME

During the _________ ( replacement chart / job analysis tool / recruiting process / validation process) human resource professionals determine how well a test can predict performance on a job. def: determining the extent to which a selection device is really predictive of future job performance.

validation

Denise compares her management policies to those of Fitness Unlimited, a competitor. Fitness Unlimited wants to recruit the best employees available. For this reason, it is a wage leader. Its management made this _________ decision to intentionally pay more than average to attract high-quality employees. def: a management policy decision about whether the firm wants to pay above, at, or below the going rate for labor in the industry or the geographic area.

wage-level decision note: Wage structure decisions assess the worth of each job relative to other jobs. Job evaluations facilitate wage structure decisions.