Chatbot Final Exam

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Which of these is a valid intent?

#buy_product

A dialog has the following nodes: Welcome (welcome condition), Greetings (#greetings intent condition), Thank you (#thank_you intent condition), Goodbyes (#goodbyes intent condition), Anything else (anything_else condition). Which of the following statements apply?

- Welcome will be executed at the beginning of the conversation. - If no known intent is detected in the user input, the Anything else node will be executed. - Rearranging the order to be Welcome, Thank You, Greetings, Goodbyes, Anything else would generally not cause any problems.

Which of the following are valid system entities?

@sys-date @sys-person

Chatbots can only be deployed on WordPress sites.

False

The value of an entitity detected in the user input is automatically available for the entire duration of the conversation with the user.

False

A restaurant chatbot needs to collect the following information from the user: reservation name, party size, date, and time in order to book a reservation. Which of the following approaches works best?

Have a node with multiple slots, each asking for the relevant information. System entities should be enabled.

Chatbots can help cut down the number of inquiries a business' customer care team needs to manually address.

True

Digressions allow users to divert the conversation away from a node while the slots are being processed (i.e., asking questions to the user).

True

Slots allow us to collect information from the user and store it in context variables.

True

Text and audio are two common ways through which chatbots interact with the user.

True

The evaluation of peer nodes proceeds top to bottom until a node with a matching condition is found. Child nodes are only considered for execution after their parent's condition is met (or if a jump is involved.)

True

To be called a chatbot, a bot needs to converse with the user.

True

Watson Assistant is a chatbot building service hosted on IBM Cloud (formerly Bluemix).

True

We can use context variables to store (and later access) information collected from the user.

True

Which of the following contains the user input?

input.text


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