Communication

Identify the statement that does NOT demonstrate active listening.

"Sorry, I was distracted. Could you repeat __________?"

Which of the following statements is a blaming message?

"You've messed up everything!"

It is best to be an aggressive communicator because then you will always get what you desire.

False

one should always use a low voice when speaking.

False

Which of the following statements is NOT true about good communication?

Good communication makes it difficult to express wants and needs

In certain situations, simple images can be more effective communication tools than written or verbal instructions.

True

Which of the following is not a benefit of a being an assertive communicator?

creating dishonest relationships

Which of the following statements is NOT true for aggressive communicators?

listen well

Which of the following messages is most clearly stated?

please be here at 7:00 am tomorrow

Which of the following is a barrier to effective communication?

using excessive amounts of jargon communicating while physical distractions are present using an incorrect communication channel ((so all of the above))