man4701 shanna daniels fsu exam 3
which of the following is an organization culture characterized by flexibility and discretion along with an eternal focus
adhocracy culture
supportive behavior is
aimed at being friendly with followers and showing interest in them as human beings
focuses on encouraging appropriate behaviors by emphasizing rewards and thus controlling the consequences of behavior
behavior modification
the trait approach to leadership assumes a good leader is
born
according to the path-goal theory of leadership, ___ is aimed at telling followers what to do and how to do it
directive behavior
is considered the most basic and frequently used motivational strategy for managers, and it helps satisfy subordinate needs for recognition and security
effective communication
authentic leaders possess which of the following
moral courage
which leadership style inspires organizational success by profoundly impacting the organization's followers' beliefs and values
transformational leadership
is leader behavior that focuses primarily on subordinates as people
employee-centered behavior
the innovation dimension of organization culture
encourages the application of new ideas to improve organizational processes, products, or services
the diversity dimension of organization culture
encourages the existence of basic human differences among organiation members
an organizational myth is
a popular belief or story that has become associated with a person or institution and is considered to illustrate an organization culture ideal
within a ___ managers give employees regular feedback on how well they are performing their job
hierarchy culture
which of the following is a characteristic of a healthy organization culture
humility from top management
which of the following is the approach to leadership that blends personal humility with an intense will to build long-range organizational success
level 5 leadership
is the inner state that causes people to behave in ways that accomplish goals
motivation
is a strong and unwavering commitment to do whatever is necessary to build long-term success for the company
professional will
when leaders view their primary role as helping followers in their quest to satisfy personal needs, aspirations, and interests, which leadership approach are they following
servant leaders
alderfer's erg theory foudn that a worker frustrated by his or her inability to satisfy and upper-level need might focus instead on fulfilling an already satisfied lower-level need this is referred to as
the frustration-regression principle
which motivation theory is based on the idea that individuals behave as they do in order to maximize personal benefits over the long term
vroom's expectancy theory
which model of leadership suggests five different decision styles ranging from autocratic to consultative
vroom-yetton-jago
reflects friendship, mutual trust, respect, and warmth in the relationship between leader and followers
consideration behavior
is a dimension of an organization that helps to describe and reinforce the culture -- or the beliefs, values, and norms - in which an artifact exists
culture artifact
the situational approach to leadership is based on which of the following
each instance of leadership is different and therefore requires a unique combination of leaders, followers, and leadership situations
the ability to complete one's job within a workweek of a normal number of house, but with the worker having choices in when he or she starts and finishes is called
flextime
the customer dimension organization culture
focuses on catering to the needs of those individuals who buy the goods or services the organization produces
mario feels good about himself when he helps his co-workers. in the terminology of the porter-lawler theory of motivation this would be called an
intrinsic reward
authentic leadership
involves leaders who are deeply aware of their own and others' moral perspectives and who are confident, hopeful, and of high moral character
a coaching leader
is characterized by someone who is a good listener, provides emotional support, and leads by example
which of the following is the directive behavior of the path-goal theory of leadership
it is aimed at telling followers what to do and how to do it
increasing the number of operations an individual performs, to enhance satisfaction in work, is known as
job enlargement
the process of directing the behavior of others toward the accomplishment of an objective is
leadership
collin's hierarchy indicates that there are five levels of leadership. which of the following describes a level 1 leader?
makes productive contributions through talent, knowledge, skills, and good work habits
is a mini-culture within an organization that can reflect the values and beliefs of a specific segment of the organization that is formed along lines such as established departments or geographic regions
organization subculture
which of the following company slogans best reflects improving lives
petland makes life better
according to maslow's hierarchy of needs, which needs are the most basic and important
physiological needs
the extent to which a leader has control over the rewards and punishments followers receive is known as
position power
which of the following is an example of a nonmonetary incentive
promotions from within the organization
the ___ of organization culture encourages organization members to integrate spiritual life and work life
spirituality dimension
delineates the relationship between the leader and the leader's followers or establishes well-defined procedures that the followers should adhere to in performing their jobs
structure behavior
which of the following is a boss-centered leadership behavior?
the manager makes the decision and announces it
theory is based on the premise that behavior will continue until the felt need has been significantly reduced
the needs-goal
which of the following defines organization culture
the set of shared values that organization members have regarding the functioning and existence of their organization
douglas mcgregor identified the assumption that employees will exercise self-direction and self-control in meeting their objectives, an idea known as
theory y
the quality dimension of organization culture
focuses on making sure a product, in the opinion of the customer, does what it is supposed to do
according to frederick herzberg, factors that influence the degree of job satisfaction are called
motivators
according to mcclelland's acquired needs theory, what determines which need is most predominant in an individual's personality
early life experiences
the ethics dimension of organization culture
focuses on making sure that an organization emphasizes not only what is good for the organization, but also what is good for other human beings