MGMT 302 CSUSB Krystal Rawls

People who are impatient, competitive, ambitious, and uptight are said to have what personality type?

Type A

Whose theory is the Hierarchy of Needs?​

Abraham Maslow

_________ is defined as a heightened emotional and intellectual connection that an employee has for him/her job, organization, manager, or coworkers that, in turn, influences him/her to apply additional discretionary effort to his/her work

Employee engagement

Organizational behavior (OB) typically includes the study of which of the following basic components?

Human behavior in organizations

Which of the following occurs when we interpret what we see based on our interests, expectations, experience, and attitudes rather than on how things really are?

Misperception

Which of the following refers to employees' perceptions of organizational events, policies, and practices as being fair or not fair?

Organizational fairness

Which of the following is NOT a type of value?

Primary

Who developed the Two-Factor Theory?

. Frederick Herzberg

An innate belief about something without conscious consideration is called

. intuition.

A key component of equity theory is that employees compare their own input/output ratios with the input/outcome ratios of other employees. What is the term for this phenomenon?

. social comparison

There are three levels of organizational analysis:

1. individual 2. group 3. organizational

There are _____ Myers-Briggs personality types.

16

Physical demands are a

basic cause of stress in organizations

A(n) __________ is an informal alliance of individuals or groups formed to achieve a common goal.

coalition

All of the following are benefits of telecommuting EXCEPT

employees miss the interaction of the workplace.

The organization's compensation structure should be

equitable.

Organization behavior concerns itself with

human/organizational interacts

The courts and Equal Employment Opportunity guidelines have mandated that performance measurements be based on

job-related criteria.

Group think occurs when

members of a group all have similar thought paradigms.

The most difficult performance factor to manage is often

motivation.

Another term for power distance is

orientation to authority

According to David McClelland, the desire to control, influence, or be responsible for others is called a need for

power

If you are proud of your accomplishments yet look forward to achieving higher levels of performance and are confident in your abilities, you have high

self-esteem.

If you have the ability to understand how others feel, even without being told, you have the ability to

show empathy

An engineer who can solve complex mathematical equations on the job has strong

technical skills.

One weakness of job characteristics theory is

the role of individual difference has NOT been supported by research.

Selective perception occurs when

we interpret what we see based on our interest, expectations, experience and attitudes rather than how things really are.