MGT Test 3

A ____ is defined as a small group of people with complementary skills who hold themselves mutually accountable for pursuing a common purpose, achieving performance goals, and improving interdependent work processes. A. work team B. work crew C. crowd D. mob

A

____ do NOT have the authority to make decisions A. employee involvement teams B. semi autonomous work teams C. self managed teams D. self designing teams

A

the fastest growing racial group in the US is hispanics A. true B. false

A

A team finally matures into a fully functioning team at the _____ stage of development. A. conforming B.performing C. de-norming D. norming

B

How are organizations using teams to help increase customer satisfaction? A. by creating more autonomous units B. by training teams to meet specific needs of the customer C. by instituting a system of increased formalization throughout the organization D. by ensuring ideal solutions for al customer needs

B

Which of the following is an internal recruiting method? A. walk ins B. job posting C. advertising D. job fairs

B

____ are procedures used to verify the truthfulness and accuracy information that applicants provide about themselves, and to uncover negative, job related information not pro idea by applicants A. recruitment evaluation procedures B. background checks C. integrity checks D. biographical data assessments

B

a true statement about diversity is that diversity A. diminishes business growth B. provides high quality problem solving C. increases litigation costs D. reduces the ability to focus on customer needs

B

the "two pizza" rule in terms of teams means ideally groups have ____ members A. 4-7 B. 5-8 C. 3-4

B

which of the following is an example of surface level diversity? A. beliefs B. gender C. personality differences D. attitude

B

Senora is the CEO of a new company called BSL Corp. She has instructed the managers to use the traditional approach to create the organization's structure. What should the managers at BSL Corp. do? A. use an organizational process to create a matrix design B. create a virtual organization C. create an organizational structure with vertical and horizontal configurations D. create a matrix structure that will adhere to the unity of command principle

C

The three types of task interdependence are: A. pooled, delegated, and systematic B. delegated, integrated, and combined C. pooled, sequential, and reciprocal D. integrated, reciprocal, and synergistic

C

With surface-level diversity, differences are immediately observable, easy to measure, and _____. A. culturally specific B. inconsistent C. typically unchangeable D. irrelevant to work behavior

C

____ consists of differences such as personality and attitudes that are learned only through extended interaction with others and are communicated through verbal and non verbal behaviors A. behavioral diversity B. ego driven heterogeneity C. deep level diversity D. organizational plurality E. surface level diversity

C

_____ are often used to develop new products, significantly improve existing products, roll our new information systems, or build new offices or factories within a specific time, following which the team members either move on to the next project or return to their functional units. A. standing committees B. traditional work groups C. project teams D. joint committees

C

a key difference between affirmative action and diversity is that A. affirmative action has a wider span of management while diversity does not B. diversity is legally mandated in all private companies, while affirmative action does not C. diversity requires a wider span of management while affirmative action does not

C

the ___ interview uses only standardized, job-related interview questions that are prepared ahead of time so that all candidates are asked the same questions A. informal B unconventional C. structured D. scripted

C

two of the most important results of a job analysis are ________ A. employee needs assessment and performance appraisal evaluation B. rater training and selection validation C. job description and job specification D. recruiting guidelines and selection boundaries

C

which of the following types of tests accurately predicts job performance in almost all kinds of jobs? A. personality tests B. achievement tests C. cognitive ability tests D. specific ability tests

C

Teams should NOT be used when: A. tasks are complex B. rewards can be provided for groups C. ample resources are available D. there is no clear engaging purpose

D

___ is the term that describes a situation in organizations when there is a variety of demographic, cultural, and personal differences among the people who work there and the customers who do business there A.affirmative differentiation B. cultural advantage C. acculturation D. diversity

D

_____ is the number kind and variety of tasks that individual workers perform in their jobs A. job initiation B. job placement C. task innovation D. job design

D

______ can be best defined as solving problems by consistently applying the same rules, procedures and processes. A. reengineering B. innovation C. mechanization D. standardization

D

in order to cut costs and improve efficiency, old assembly line of a chocolate manufacturing company is being replaced by a system of employees working is groups. Under the new system each person does several jobs because each of them have been trained to do the others tasks. The company is using _________. A. job specialization B. ad hoc groups C. autonomous units D. cross-training

D

which of the following is NOT one of the core job characteristics model? (JCL) A. task identity B. autonomy C. skill variety D. client relationship

D

which of the following is an example of a subjective performance measure? A. production rate B. sales quota C. revenue D. behavioral data assessments

D

which of the following statements about federal employment laws is true? A. these laws prohibit the use of genes, race, and age as the basis for employment decisions under all circumstances B. this body of law has not changed during the last two decades C. all federal laws are administered by the department of labor D. the intent of these laws is to make factors such as gender, race or age irrelevant in employment decisions

D

In legal terms, intentional discrimination by an employer is identified as adverse impact while unintentional discrimination is called disparate treatment. A. true B. false

false

In the context of the big five personality dimensions, conscientiousness is the degree to which someone is cooperative, polite, flexible, forgiving, good natured, tolerant and trusting A. true B. false

false

The three significant disadvantages that teams and teamwork are prone to are initially high turnover, social loafing, and legal risk. A. true B. false

false

The women suing monster energy sited equal pay as the reason for their lawsuit A. true B. false

false

as discussed in the powerpoint, James Stewart stopped racing motocross due to economy issues. his racing team had to downsize in order to support the most valuable racers on the team A. true B. false

false

cognitive ability tests are also called aptitude tests A. true B. false

false

employee turnover is always bad for an organization A. true B.false

false

job enlargement and job enrichment are essentially the same thing. A. true B. false

false

Autonomy is the degree to which workers have the discretion, freedom, and independence to decide how and when to accomplish their jobs. A. true B. false

true

Diversity helps companies save money by reducing turnover, decreasing absenteeism, and avoiding expensive lawsuits. A. true B. false

true

Empowerment can lead to changes in organizational processes because meaning, competence, impact, and self-determination produce empowered employees who take active rather than passive roles in their work. A. true B. false

true

If managed properly, the shift from surface- to deep-level diversity can result in reduced prejudice and conflict as well as lead to stronger social integration. A. true B. false

true

While organizational structure emphasizes the activities through which work is done in the organization, organizational process emphasizes jobs and their authority relationships. A. true B. false

true

matrix departmentalization is a hybrid structure in which two or more forms of departmentalization, such as the product and functional forms are used together. A. true B. false

true

organizational structure is the description of the vertical and horizontal configuration of departments, authority, and jobs within a company A. true B. false

true