OB exam 3
What is an element of transformational leadership?
Build a commitment to the vision, create a strategic vision, model the vision, communicate the vision
The observable symbols and signs of an organization's values, beliefs, and assumptions are called
artifacts
Organizational culture is best described as the basic pattern of shared:
assumptions, beliefs and values that subconsciously guide employee thoughts and actions
Which structure organizes employees around distinct regions of the country?
divisional geographic structure
Organizational culture serves what purpose in organizations?
it is a form of social control. it bonds employees together and makes them feel part of the organizational experience, it helps employees to understand organizational events
Servant leadership emphasizes the notion that:
leaders serve followers, rather than vice versa
What change management strategy should be a priority when employees need to break old routines and adopt new role patterns?
learning
_____ are more stable evaluative beliefs that guide our preferences for outcomes or courses of action in a variety of situations
values
What are reasons why people resist change
direct costs, fear of the unknown, breaking routines, coercion
The highest priority and first strategy required for any organizational change is to
Communicate the need for change and keep employees informed about when they can expect them from the change effort
Which of the following topics do people usually learn through the process of organizational socialization
Company's history, performance expectation, knowing who holds power in the work unit and organization, technical jargon as well as language reflecting the organization's cultural values
Which model of organization change explicitly refers to unfreezing the current situation and refreezing the desired state?
Force field analysis
Which form of departmentalization organizes employees around distinct regions of the country?
Functional structure
Effective leaders
Influence, motivate, and enable others to contribute towards the success. Use power and persuasion to ensure that followers have the motivation and role clarity to achieve specified goals. Arrange the work environment so that employees can achieve corporate obectives more easily
Which of these statements about the strength of organizational culture and organizational performance is true?
Organizations with stronger cultures tend to perform better than those with weak cultures when the culture content fits the external environment
The managerial perspective of leadership identifies which two clusters of leadership behaviors
Task-oriented and people-oriented
Discovery, dreaming, designing, and delivering are the four stages of
appreciative inquiry
Which leadership style in path0goal theory is the same as task-oriented leadership from managerial perspective of leadership?
achievement-oriented
_____ means that formal decision making authority is held by a small group of people, typically those at the top of the organizational hierarchy
centralization
The individuals who coordinate and facilitate an organization's change efforts are called
change agents
which of the following strategies for minimising resistance to change should only occur when all other strategies are ineffective?
coercion
The main purpose of a bicultural audit is to
identify and diagnose differences in the corporate cultures of merging organizations
Most employees at quokka systems are organized into project teams. Employees report to the project leader, but they also report to a leader responsible for their functional specialization(such as engineering or marketing). Quokka systems likely has a:
matrix structure
In a _______ organization, there are only a few levels of authority and responsibility
mechanistic
______ refers to the number of people directly reporting to the next level in the heirarchy
span of control
