PMP Sample test

A Project Manager defines a personal plan for his career and professional development every year. As a part of this plan, he goes through his project experiences and lessons learned and decides on the training needs to help him excel as a Project Manager and contribute to his organization. In this scenario, the Project Manager is: Contributing to the Project Management knowledge base Enhancing his Personal Professional Competence Helping his organization through his project success Putting the project's need before his own and making decisions in the best interest of the project

Enhancing his Personal Professional Competence

Which of the following is NOT a purpose of the configuration management system? Ensure all the project team members have the latest version of the project document Ensure all the relevant changes are communicated to the stakeholders Maintain consistency of product's performance and its functional attributes It includes Configuration identification, Configuration status accounting, and Configuration verification and audit

Ensure all the relevant changes are communicated to the stakeholders

The aim of quality is to: Ensure fitness to use and conformance to requirements Meet customer requirements Fulfill quality objectives Lower cost of quality

Ensure fitness to use and conformance to requirements

Which of the following factors is MOST critical to achieving customer satisfaction? Ensure that the project satisfies all the quality-related metrics Ensure that the project is completed within the scheduled timelines Ensure that the project is completed within the allotted budget Ensure that the project satisfies all the requirements given by the customer

Ensure that the project satisfies all the requirements given by the customer

Your project team has completed the project work. Which of the following is NOT done before the project is closed? Ensure that the schedule baseline has been updated Get formal acceptance of the deliverables from the customer Make sure that the scope of the project was completed Verify that the product acceptance criteria have been met

Ensure that the schedule baseline has been updated

The Project Manager is participating in the development of a project charter by gathering and analyzing the stakeholders' requirements and ensuring that the project scope, milestones, and deliverables are documented correctly. Which of the following is NOT achieved by the sponsor's approval of the project charter? Formalizing the authority assigned to the Project Manager Gaining commitment of the stakeholders Gaining acceptance for the project by the stakeholders Ensuring formal acceptance of the deliverables by the customer

Ensuring formal acceptance of the deliverables by the customer

In a project kickoff meeting, there is utter chaos, with all the attendees talking simultaneously. The Project Manager is not able to present his report due to the commotion, and the stakeholders feel that their expectations are not being met properly. Also, many of the invited attendees are not present. What must have the Project Manager done to avoid this situation? Communicate the agenda of the meeting clearly to all the Stakeholders Postpone the meeting to ensure availability of all the Stakeholders Conduct a brainstorming session to reach a consensus with Stakeholders Establish ground rules for the meeting and communicate the rules to all the attendees

Establish ground rules for the meeting and communicate the rules to all the attendees

You are a Project Manager of a software project that is in a critical phase of testing and bug fixing. An enthusiastic test engineer working on the project tells you that he found a major bug the previous night during testing. He assures you that there is nothing to worry about as he has 'patched' the code and it is working fine now. What should be your main concern about this incident? There is nothing to be concerned about; the incident shows the proactive approach of the team member, and he should be appreciated It can be a case of scope creep It shows disrespect to the project management authority as the team member didn't ask his opinion The patch or bug fix may not work correctly in all scenarios.

The patch or bug fix may not work correctly in all scenarios.

A large project with a team of 150 people is in the planning stage. It will span over a duration of 3 years and is under strict budget. A Project Manager is using the project charter to assess the detailed project requirements in consultation with the stakeholders and to establish the key project deliverables. He sets his project quality objective based on the organization capability baseline set by the quality policy. However, one of the stakeholders refuses to accept this and asks him to reduce the quality objective as it will help cut down cost of quality of the project. He also refuses to approve the project if the Project Manager does not agree to his suggestion. What should the Project Manager do? Explain to the stakeholder that Cost of Quality is less than cost of project Explain to the stakeholder that if Quality objectives are set lower than expected, they will be highlighted during Quality Audit Explain to the stakeholder that the quality policy is used to set quality objectives for all the projects in the organization and they need to abide by it Agree to the stakeholder's suggestion and reduce the metric as he will not approve the project otherwise

Explain to the stakeholder that the quality policy is used to set quality objectives for all the projects in the organization and they need to abide by it

Which of the following is NOT a project? Campaigning for an election Family Weekend drives to sea coast Writing an autobiography about project management experience Preparing for PMP® examinations

Family Weekend drives to sea coast

During the testing phase in the project, a senior manager, who is also an important stakeholder in the project, tells you that he no longer wishes to receive weekly status reports. Instead, he wants periodical project performance reports. What should your response be to his request? Make the manager understand that since he is a major stakeholder and the project is in a critical stage, status reports will be important to know project progress Continue to send him status reports to keep your project visibility high Follow communication management plan and send reports as decided earlier Follow his instructions and update project documents, including communication management plan, accordingly

Follow his instructions and update project documents, including communication management plan, accordingly

During the project lifecycle, a Project Manager can change the schedule baseline ONLY through: Customer-defined change in the schedule Formally approved change through the change control process Corrective action based on Performance Report Project showing high deviation from the baseline

Formally approved change through the change control process

A Project Manager is trying to successfully complete a project, but her role in the organization is limited and she has no control over project budget. Although she has some power to authorize decisions, she needs to seek approval on most of the major decisions. Also, her team members work only part-time on the project. The Project Manager is in a _______ organization. Functional Projectized Composite Strong Matrix

Functional

As a part of Stakeholder Management, a Project Manager can follow all of these management practices, EXCEPT: Identify all the stakeholders and capture them in the project team directory Ensure that stakeholders' expectations are met and gain support for the project Give preference to stakeholders over customers in case of conflict of interest Communicate all relevant information about the project to stakeholders

Give preference to stakeholders over customers in case of conflict of interest

A new Project Manager takes over a project during the execution phase. One of the main issues faced by the project is that the customer complains of poor visibility on the project. What should be his first step toward resolving the issue? Have a discussion with the customer to understand why he feels the project lacks visibility Have a discussion with the team members who have been in the project since the beginning to understand customer-specific communication needs Go through the communication management plan to understand customer communication requirements and assess whether they are being addressed properly The Project Manager should first understand the project and go through project management plan to understand the project properly

Go through the communication management plan to understand customer communication requirements and assess whether they are being addressed properly

A network diagram drawing method that allows loops between activities is: Precedence Diagramming Method (PDM) Arrow Diagramming Method (ADM) Program Evaluation and Review technique (PERT) Graphical Evaluation and Review Technique (GERT)

Graphical Evaluation and Review Technique (GERT)

A summary activity in a network logic diagram is often referred to as a: Hammock Activity Dangler Milestone Subtask

Hammock Activity

One of the high-performing team members from a support group wants to move on to the technical team as she finds that work more challenging. As a Project Manager, you know that she is a valuable resource and moving her out of the support group can affect group performance. You decide to give her a hike in salary. However, the employee is still unhappy and dissatisfied. This is an example of _______ theory Maslow's Herzberg's McGregor's Expectancy

Herzberg's

Risk Breakdown Structure is an example of: Text-oriented format Functional chart Hierarchical representation of risks according to risk categories Matrix-based organization chart

Hierarchical representation of risks according to risk categories

A project team is analyzing a major, critical defect to determine the root cause. In order to do this, the team considered various factors linked to the defect and grouped them into categories such as Machine, Method, Material, and Manpower. Which of the following tools of quality is the team using? Histogram Cause and Effect Diagram Control chart Flowchart

Histogram Cause and Effect Diagram

Sub network or fragment network templates are most useful when the project has MANY: Mandatory Dependencies Discretionary Dependencies Undefined Variables Identical or nearly identical deliverables

Identical or nearly identical deliverables

A project team is in the process of estimating the types and quantities of resources required to perform each activity. Which of the following activities will NOT be done by the team during this process? Estimate the type and quantity of resource required to perform each activity Go through the past data and lessons learned from previous projects Study the organization policies and procedures regarding staffing Identify and show network dependency in the project activities

Identify and show network dependency in the project activities

A project with a CPI Index of 0.96 indicates: The project has cost overrun and will not complete within budget The project has cost underrun with respect to performance to date The project has cost overrun for work completed so far The project has schedule overrun

The project has cost overrun for work completed so far

Your project has current CPI of 1.2 and SPI of 0.86. What does the figure indicate about the project performance? The project has cost underrun and is delayed The project has cost overrun and is delayed The project has cost underrun and is ahead of schedule The project has cost overrun and is ahead of schedule

The project has cost underrun and is delayed

Your customer asks for a small change in the project, which was not budgeted initially. It is a small effort compared to the total project, and you need the goodwill of the customer to be successful in a multi-million dollar gas project. What will you do? Implement approved changes according to the change management plan to meet the project requirements Since you need to maintain goodwill, you agree to incorporate the change Speak to the sponsor for his consent Tell the customer to keep it a secret and not inform the sponsor about the change to be implemented

Implement approved changes according to the change management plan to meet the project requirements

Performance improvements include all, BUT: Improvements in amount of overtime worked Improvements in individual skills Improvements in team behavior Improvements in team capabilities

Improvements in amount of overtime worked

As a Project Manager of a large project with hundreds of stakeholders, which of the following is the BEST course of action? Incorporate needs of only important stakeholders Incorporate needs of all stakeholders Ask your manager to manage the stakeholders Eliminate some of the stakeholders

Incorporate needs of all stakeholders

A project has been severely delayed, and the Project Manager is trying his best to bring it back on schedule. To expedite the work, he has added more resources and has asked them to work overtime. Which of the following could NOT be a possible outcome of crashing a project? Increase in Project Cost Increase in Project Risk Decrease in morale of team members Increase in rewards and recognition

Increase in rewards and recognition

Which of the following CANNOT be considered an indicator of a team's effectiveness? Improvements in skills that allow the team to perform assignments more effectively Improvements in competency that help the team perform better Increased staff turnover rate Increase in team cohesiveness and trust

Increased staff turnover rate

Which of the following is NOT a tool used in the conduct procurements process? Bidder conference Advertising Procurement negotiation Independent cost estimates

Independent cost estimates

An assembly line in a car manufacturing plant produces 250 components in one shift. The QA randomly picks 10 of them for quality checking. This is an example of: Quality Audit Inspection Process Control Process Analysis

Inspection

Which of the following statements DOES NOT describe the essence of Integration Management in the context of Project Management? Balancing of competing objectives and the exploration of alternative actions The processes and activities needed to identify, define, combine, unify, and coordinate process and project management activities within the Project Management Process Group Integrating different components from the development cycle to create the final deliverable Managing interdependencies among Project Management knowledge areas

Integrating different components from the development cycle to create the final deliverable

Which of the following is NOT true with regard to ROI (Return on Investment)? It defines the cumulated net income from an investment at a given point in time or during a defined period. It includes investment and direct and indirect costs and may include allowances for capital cost, depreciation, risk of loss, and/or inflation It is generally stated in currency units, as a percentage, or as an index figure. It is the time when cumulated net income is equal to the investment.

It is the time when cumulated net income is equal to the investment.

As a Project Manager, you have created a Resource Breakdown Structure (RBS) for your project. Which of the following statements is NOT TRUE about Resource Breakdown Structure (RBS)? It is a hierarchical structure of resources It is used for estimating resource utilization It is used for organizing and reporting project schedule It has resources grouped by category and type

It is used for estimating resource utilization

Which of the following Quality Theorists advocated the 80/20 principle ? W Edwards Deming Philips Crosby Joseph Juran Walter A Shewhart

Joseph Juran

Which of the following is NOT an example of a facilitated workshop? Joint Application Development (JAD) Just in Time (JIT) Quality Function Deployment (QFD) Voice of the Customer (VOC)

Just in Time (JIT)

During the initiating stage, which of the following elements will be identified to meet the project goals? Key deliverables Stakeholders Quality Vendors

Key deliverables

Completion of project phase is also referred to as: Gold Plating Kill Point Scope Creep Metrics

Kill Point

In order to achieve the project deliverables, the project manager has to manage task execution based on project management plan. In doing so, which of the following elements should be considered? Budget and schedule Leading and developing the project team Quality and cost Acquiring the team

Leading and developing the project team

A Project Manager is managing a project that has constraints on the availability of required resources throughout the project. He needs to rearrange the schedule in such a way that a constant number of resources are used each month. Which of the following techniques should the Project Manager use to achieve this? Fast Tracking Crashing Leveling Lagging

Leveling

A Project Manager has taken up a project midway and is going through project schedules and status reports. He realizes that the previous Project Manager has inaccurately calculated the project status and that the project would definitely miss the next milestone. What should the Project Manager do in this case? Call the previous Project Manager and ask him for an explanation Inform the customer and stakeholder about the impeding delay Look at the project schedule again to find alternatives to meet the schedule Wait for the next milestone date to arrive to report the delay

Look at the project schedule again to find alternatives to meet the schedule

A Project Manager is preparing for the next milestone release when he realizes that he has missed an important feature in the project requirements plan. If implemented, this feature would take at least one person a week of effort. What should he do to address this? Discuss the change with Customer and seek his approval Evaluate the impact of change on triple constraint Look for alternatives to reduce the impact of change Raise a change request to address the change through change control process

Look for alternatives to reduce the impact of change

You are the Project Manager of a software telecom development project. You and your team are working together to create a billing software. Which quadrant of the Power/Influence Grid will the person(s) be responsible for sign-off of the deliverables? Keep Informed Monitor Manage Closely Keep Satisfied

Manage Closely

You are the Project Manager of a project in which team members have dual reporting structure. In addition to reporting to you, they also report to their functional manager. Also, the team members are expected to do the project work along with department work. You are working in which form of organization? Functional Projectized Tight Matrix Matrix

Matrix

Which of the following types of organizations would have the most complex communication management ? Functional Organization Projectized Organization Matrix Organization Ad hoc Organization

Matrix Organization

Tom always delivers his projects on time and within budget. He believes that his success can be explained by the fact that he makes all of the project decisions himself and then enforces those decisions with an iron hand. His management style is best described by: Force Field Theory Expectation Theory McGregor's Theory X McGregor's Theory Y

McGregor's Theory X

What is the key purpose of the Monitoring and Controlling process group? Measure project performance in order to identify and quantify any variances and perform approved corrective actions Perform preventive actions so that no variances ever occur in the project lifecycle Conduct daily status meetings None of the above

Measure project performance in order to identify and quantify any variances and perform approved corrective actions

During an informal gathering with stakeholders of the project, the Project Manager overhears one stakeholder expressing dissatisfaction over the project's progress reporting and communication. How should the Project Manager respond? Ignore the incident as the stakeholder was not directly and formally addressing the Project Manager Call a meeting of all the stakeholders to address their concerns about the project Meet face-to-face with the complaining stakeholder to understand his concern and update it in the issue log Confront the stakeholder and ask him why he never approached you if he was dissatisfied with project reporting

Meet face-to-face with the complaining stakeholder to understand his concern and update it in the issue log

When is the cost highest in the project life cycle? At the initiating phase During planning Midway during the project During closure

Midway during the project

A senior technology manager in the organization wants to know the project status with respect to major deliverables and key external interfaces. Which format should the project manager use in his performance report to capture this graphically? Project Schedule Network Diagram Milestone Chart Bar Chart S curve

Milestone Chart

A Project Manager is working on a highly visible project in an organization and is most concerned about project performance and progress. His cost variance is currently $150 and schedule variance percentage is -15%. Which of the following statements about the cost and schedule performance of the project is INCORRECT? The project has spent more money on work accomplished than planned You have overestimated the amount of time needed to complete the project The Project has faced some unplanned or planned setbacks that have affected the schedule The project is doing favorably cost-wise but is lagging behind in schedule

The project has spent more money on work accomplished than planned

As a Project Manager, you have instructed your project team to update the organizational process assets, including the "lessons learned" database and risk management template of future projects, based on project audit findings. You are in _______ process of project management. Control Procurements Close Contracts Monitor Risks Perform Quality Assurance

Monitor Risks

During the audit, you realize that many of the risks were not identified during the planning stage, so you decide to reassess project risks. Which process are you in? Identify Risks Plan Risk Management Perform Quantitative Risk Analysis Monitor Risks

Monitor Risks

Measuring project performance using appropriate tools and techniques in order to identify and quantify variances and corrective actions is part of _______ process group. Planning Executing Monitoring and Controlling Closing

Monitoring and Controlling

The primary communication skill the Project Manager will use when working with the functional manager is: Problem Solving Negotiation Team Building Public Relations

Negotiation

You are a Project Manager in an organization with a functional structure; hence, it is important that you negotiate suitable resources for your project from the functional manager. Which of the following tools could be a valuable asset to prove your project resource requirements to the functional manager? Staffing Management Plan Network Diagram and Project Schedule Resource Assignment Matrix Project organization chart

Network Diagram and Project Schedule

You are managing a large diversified project team. In the initial days of the project, the team members behaved like independent individuals and seemed reserved, learning about their roles and responsibilities. Then, as the team began to work on the project and participate in technical decisions, their trust level grew. The team members now support each other's needs and work together. According to you, which stage of team development is the team in? Norming Performing Forming Adjourning

Norming

You are a Project Manager, and your team recently encountered a major change in the project. This change was evaluated for its impact on the triple constraints and went for approval to the Change Control Board (CCB). The CCB, which is comprised of important stakeholders of the project, approved the change. The project documents were updated through the configuration management system. What should the project team do NEXT? Explore options to reduce the effect of change Adjust the project management plan and baselines Notify the stakeholders affected by the change Prevent the root cause of change

Notify the stakeholders affected by the change

A software project run in an IT company has 14 stakeholders and is in the final testing stage. At this point, the technical architect leaves the project and two new test engineers join. What is the change in the potential communication channels of the project? Communication channel would remain unaffected by change in team members. Number of communication channels will increase by 13. Number of communication channels will increase by 26. Number of communication channels will increase by 14.

Number of communication channels will increase by 14.

What is the name of PMI's organization maturity model for project management? CMMI Six Sigma OPM3 Just in Time (JIT)

OPM3

You are a Project Manager of an ambitious project in an organization. Although you have successfully managed many critical projects before, this is a new organization and you are working on this technology for the first time. However, you hear that the company has proven expertise on the technology and has also done a similar project in the past. In this situation, what is the BEST option available to you? Approach the Project Manager from the earlier project and take his inputs Obtain historical records and guidance from the Project Management Office (PMO) Involve Stakeholders and take their opinion and expertise on the project Continue to manage the project by your instincts until there is a major issue

Obtain historical records and guidance from the Project Management Office (PMO)

A Project Manager is responding to a business proposal from an overseas company. Which of the following should he refer to as a guide to understand the business practice(s) that are allowed and discouraged? Procurement documents, including contract statement of work Organization policies and procedures Project Charter PMI code of Professional Conduct

Organization policies and procedures

Which of the following processes does not have defect repair as one of the outputs? Perform Integrated Change Control Process Control Procurements Monitor and Control Control Schedule

Perform Integrated Change Control Process

A project is terminated unexpectedly by the sponsor midway during the execution phase. What should the Project Manager do FIRST? Update the process and templates based on lessons learned Create and Distribute the final report of project performance Analyze and document success and effectiveness of the project Perform scope verification to verify level of completion

Perform scope verification to verify level of completion

A Project Manager is going through the Project Statement of Work provided by the project sponsor. Which of the following will NOT be a part of this document? Business Need Product Scope Description Strategic Plan Performance Measurement Baseline

Performance Measurement Baseline

According to Maslow's hierarchy of needs, what comes at the BOTTOM of the pyramid? Physiological Social Esteem Self Actualization

Physiological

A project has initial budgeted cost, also called Budget at Completion (BAC), of $100,000. As the project progresses, these are the current figures: Planned Value (PV) is $20,000, Actual Cost (AC) is $25,000, and Earned Value (EV) is $15,000. What is the Estimate at Completion (EAC), assuming the current variances are atypical of the future? $110,000 $90,000 $100,000 $115,000

$110,000

A cost reimbursable contract has an estimated cost of $20,000. If the seller beats the cost, 80% of the savings will go to the buyer and 20% will go to the seller. If the actual costs come in at $18,000, what is the final price? $18,000 $18,200 $18,400 $18,600

$18,400

A Project Manager who has just been assigned to a new project has been asked by his sponsor to come up with an initial cost estimate called a Rough Order of Magnitude (ROM). This would typically fall in which range? -50% to +100% -25% to +75% -10% to +15% -100% to +50%

-25% to +75%

A Project Manager is in the process of preparing a plan that documents how the procurement process will be managed: from developing procurement documents to contract closure. She is also going through project requirements and scope documents with the team and discussing different contract types to decide the one most suitable for the project. According to you, which process of procurement management is the Project Manager in? Plan Procurement Management Conduct Procurements Control Procurements Close Procurements

Plan Procurement Management

For a project, Earned value = 600, Actual Cost = 400, and Estimate to Completion= 700. What is the estimate at completion? 1200 1100 1300 300

1100

A project team is in the process of identifying quality requirements and standards for the project. It is documenting how the project will demonstrate compliance. The team has referred to organizational process assets and is using tools like benchmarking and flowcharts. Which process of Quality Management is the project team performing? Plan Quality Management Manage Quality Control Quality Manage Team

Plan Quality Management

As a Project Manager, you are estimating the duration of your project activities using PERT (Program Evaluation and Review Technique). For a particular project activity, your Optimistic estimate is 14 days, Pessimistic estimate is 47 days, and Most Likely estimate is 27 days. What should be the expected duration of this activity? 28.17 31 43 36

28.17

You have been assigned as a Project Manager of a newly initiated project and have 5 team members. There is a project sponsor (Mr. Smith) and a technical architect who will be involved only during the planning stage. This project is for an external customer. How many communication channels are possible in your project? 36 72 28 Cannot be determined since project is in the initiating stage

36

A project has a project manager, a sponsor, a human resource specialist, a quality analyst, and seven team members. How many communication channels are possible in the project? 50 110 55 115

55

There are three projects A, B, and C. NPV for projects A, B , and C are $50,000, $ 80,000, and $ 40,000 respectively. In a meeting, the management unanimously has chosen projects A and C. What is the opportunity cost of the project? 80000 130000 90000 0

80000

3 sigma is equal to: 99.73% 99.99% 95.46% 68.26%

99.73%

As part of Stakeholder Analysis, it is important to prioritize the needs of key stakeholders to ensure efficient use of effort to communicate with them and manage their expectations. Which of the following is NOT a classification model? Power/Influence grid Power/Impact grid Power/Interest grid Influence/Impact grid

Power/Impact grid

You are a Project Manager. In the process of sequencing activities for your project, you create a schedule network diagram that uses boxes called nodes to represent activities and connects them with arrows to represent logical relationships between them. What is this popular scheduling diagram known as? Precedence Diagramming Method (PDM) Arrow Diagramming Method (ADM) Program Evaluation and Review technique (PERT) Graphical Evaluation and Review Technique (GERT)

Precedence Diagramming Method (PDM)

A project has been delivered according to the contract by the project team; however, the customer is not happy. The customer feels that the deliverable has some serious defects and is far below expectations in terms of quality and functionality. What should the Project Manager do in this situation? Talk to the project sponsor to discuss the issue Proceed to project closure activity Discuss the issues with the customer and find ways to resolve them Brainstorm with technical experts, stakeholders, and team members to understand issues in the project

Proceed to project closure activity

A Project Manager is in the 'Control Procurements' process when his sponsor asks him to terminate the contract. What should the Project Manager do NEXT? Revisit the Proposal Evaluation technique to understand issues with the seller Update Records Management System Proceed with Procurement Audit Arrange Vendor conferences to invite new proposals to the contract

Proceed with Procurement Audit

As part of the project closure, a project team wants to collate the lessons learned to update the organization's knowledge base. These records should be updated in: Storage Room Database Project Performance Report Project Archive

Project Archive

A Project Manager has just been assigned to a project. He is involved in creating a document that would formally authorize the project and capture initial requirements of the stakeholders. What is the output of this process? Project Management Plan Project Statement of work Project Charter Business case

Project Charter

You are the Project Manager of a large team with people from diversified locations. There are many groups within a project, such as architects, human resources, legal, quality engineers, etc., with their own hierarchy and reporting structure. In order to ensure that each team member has clarity on their own and other members' reporting structure, you decide to capture all of this information graphically. Which of the following documents will you be using for this purpose? Project Organization Chart Resource Breakdown Structure Organization Breakdown Structure Resource Assignment Matrix

Project Organization Chart

What is the meaning of the term 'management by objective' in project management? A management philosophy that advocates establishing unambiguous and realistic objectives and conducting periodic reviews to ensure they are being met Management of projects by a central office that determines objectives to be met for each project It is PMI's organizational maturity model for project management A project gets better managed over length of the project as objectives become clearer

A management philosophy that advocates establishing unambiguous and realistic objectives and conducting periodic review

How is the role of project expeditor different from project coordinator? Project coordinator has some power to make decisions Project coordinator acts primarily as Staff assistant Project coordinator acts as a communication coordinator Project coordinator can control project budget

Project coordinator has some power to make decisions

Which of the following elements are to be considered while developing the project schedule? Pick the best answer. Project deliverables Project timeline Quality Cost

Project deliverables

Which of the following is NOT a technique used in develop team process? Training Interpersonal and team skills Colocation Project management information system

Project management information system

John has been assigned to a project recently, and he is in the process of documenting the project charter with the project sponsor. Which of the following MUST he include in the Project Charter? Project purpose or justification Positive risks Budget estimates Risk analysis

Project purpose or justification

A project has faced some unforeseen events that have affected its performance with respect to cost and schedule. However, they are not bound to continue in the future. What is the value of Estimate at Completion (EAC)? Here, BAC is Budget at completion, AC is Actual Cost, CPI is Cost Performance Index, and EV is earned Value. BAC/CPI AC + ETC AC + (BAC-EV)/CPI AC + (BAC-EV)

AC + (BAC-EV)

A project team is working on a risk response strategy by evaluating every risk and coming up with suitable response strategies. However, one particular risk with a negative impact cannot be avoided or mitigated. Furthermore, there is no way to transfer the risk by outsourcing or buying insurance. You feel this risk is of low ranking. What is the best the team can do about the risk? Treat it as a secondary risk and update it in the risk register Share the risk by allocating ownership to a third party Accept the risk and put it in the watch list Revisit the risk response strategy

Accept the risk and put it in the watch list

Skills such as Performance appraisal, recruitment, retention, regulatory issues, and labor relations are considered under _______ area. Administrative Project Management Accounting General Management

Administrative

An organization has recently started outsourcing work to a low-cost, high-value engineering center located in a different country. According to you, which is the BIGGEST value addition a Project Manager can provide to the team? An introduction to the applicable laws in the country An exposure to cultural differences Communication management Plan Competency in speaking foreign language

An exposure to cultural differences

You are the Project Manager of a project for which a prototype was recently delivered. The sponsor of the project calls you and gives you an overall estimate for the project. This form of estimate is known as ____ Analogous Estimate Parametric Estimate Heuristic Estimate Three Point Estimate

Analogous Estimate

A project is in the initiating stage, and the Project Manager is identifying project communication constraints. Which of the following could be a valid constraint? The project could face high attrition rate Management and customer expect detailed formal status reports on the project Project team members would be required to work from different geographical locations Many stakeholders of the project would not be able to attend the planned project kickoff meeting

Project team members would be required to work from different geographical locations

A car manufacturing company conceptualized a new car that will be more fuel efficient, ergonomically designed, and that satisfies the latest safety regulations. This car was recently launched and has now moved into full-fledged production. This is an example of: Operation, as the company is into car manufacturing, which is an ongoing process Project, as this car was conceptualized, designed, and has now been launched Project, as it has clear scope and requirements in terms of safety compliance, fuel efficiency, etc. Operation, as this activity didn't create a unique product

Project, as this car was conceptualized, designed, and has now been launched

A Project Manager is involved in a procurement management process in a centralized contracting environment. He is assigned a full-time contract manager who reports to him for the project. In this scenario, which of the following is usually NOT the role of the Project Manager? Provide increased expertise in contracting and also guide the team on standardized company practices Make sure the contract contains all project management requirements Identify risks and incorporate mitigation and allocation of risks into contracts Help tailor the contract to the unique needs of the project

Provide increased expertise in contracting and also guide the team on standardized company practices

A Project Manager has used a popular cost estimating model to come up with cost estimates for his upcoming project. However, the sponsor asks him to add 15% to the total cost estimate as the customer always negotiates and asks the prices to be reduced by 10% to 15%. What is the BEST option for the Project Manager? Do as the sponsor says as she is your senior and project sponsor Recalculate the cost estimates using a more suitable technique and check the difference between the estimates Provide the sponsor with details on cost estimation and suggest that she share this with the customer Refuse to make any changes or increase the estimated cost

Provide the sponsor with details on cost estimation and suggest that she share this with the customer

You are a Project Manager for a big project, and quality is a top priority. You have devoted a lot of the project time to the creation of the quality management plan. What is the advantage of the quality management plan? Prevents defects from reaching the customers Guarantees improvement in project quality Provides a systematic approach to meet the project's quality goals Conforms to customers' testing methodology

Provides a systematic approach to meet the project's quality goals

Voice mail and e-mail are examples of: Interactive communication Pull communication Push communication Push Pull communication

Push communication

At the close of your project, you measure the customer satisfaction and find that some customer needs were not fully met. Your supervisor asks you the steps you will take during your next project to improve customer satisfaction. Which subsidiary plan would you consult to determine this information? Quality management plan Communications management plan Staffing management plan Risk management plan

Quality management plan

You have delivered many complex and technically challenging projects in the past and have won respect and appreciation for your work from the customers and senior managers in the organization. Which form of power are you using? Formal (Legitimate) Reward Expert Referent

Referent

After a project management plan is prepared and approved, a project stakeholder asks the Project Manager to correct some syntax and grammatical errors in the project document as they could be misleading. What should the Project Manager do? Refuse as these are trivial changes and can be ignored Refuse as the project management plan has already been discussed and approved Refuse and ask the stakeholder to meet the project sponsor Refuse and ask the stakeholder to raise a change request that can be considered by the change control board

Refuse and ask the stakeholder to raise a change request that can be considered by the change control board

Your company is bidding for a major project from Company X. You have a friend in Company X, and he requests your help in evaluating the proposals. What action should you take? Accept the friend's request and work impartially while helping on the proposal evaluation Accept the friend's request and take care of your company's interests while helping on the proposal evaluation Reject the friend's request Ask your Manager's opinion

Reject the friend's request

During the closing, final acceptance of the deliverables is one of the important activities. Who is supposed to give final acceptance? Choose the best answer. Customer Sponsor Relevant stakeholders Operation team

Relevant stakeholders

You are a Project Manager of a large and complex project that is partly outsourced to a third party. Under these circumstances, your planned expenditure sometimes overshoots the funding limits set for the project. As a Project Manager, how do you best handle the situation? Relook and adjust the scheduling of work to smoothen out or regulate the expenditure Discuss this situation with your project sponsor or customer to work out a solution Use Management Reserve allocated for the project Delay the payments of vendor for that phase

Relook and adjust the scheduling of work to smoothen out or regulate the expenditure

A Project Manager has submitted a formal document that describes the procurement item in sufficient detail. This document allows prospective sellers to determine if they are capable of providing the product and details methodology and results that will be provided to the buyer. What is this called? Invitation for Bid Request for Proposal Request for Quotation Contract Statement of Work

Request for Proposal

You are a Project Manager in an oil company and have joined a project midway. You want to understand how requirement activities and configuration management activities such as changes to the product requirement will be initiated. You want to know how impacts will be analyzed, tracked, and reported. You also want to know the authorization levels required to approve these changes. Which of the following documents will provide this information? Requirements Management Plan Integrated Change Control Project Charter Project Scope Statement

Requirements Management Plan

A Project Manager has just finished a Gantt (bar) chart representing the project schedule. Which of the following documents does NOT get updated? Activity Resource Requirement Risk Register Resource Leveling Calendar

Resource Leveling

A Project Manager wants to capture information related to staff acquisition and release, training needs, resource calendar, recognition, and rewards. Which of the following documents would be most appropriate? Project Management Plan Resource Management Plan Project Team Assignments Issue Log

Resource Management Plan

To acquire and manage the project team, which of the following plan or documents should be referred to? Human Resource management plan Procurement management plan Project charter Resource management plan and Procurement management plan

Resource management plan and Procurement management plan

A project is in the execution stage. The customer comes back with an additional feature to be added in the forthcoming milestone delivery. The project team has assessed the impact of the change by performing Integrated Change Control. The Project Manager should: Hold a meeting with the customer to explain why it is not a good option to incorporate change requests during project execution Create a change request and proceed for review by the Change Control Board Review Quality Management Plan and evaluate the effect of the additional feature on quality Notify stakeholders affected by change

Review Quality Management Plan and evaluate the effect of the additional feature on quality

Ongoing project planning is also known as ____. Rolling Wave Planning Resource Planning Contingency Planning Continual Improvement

Rolling Wave Planning

A heuristic is a ____. Scheduling method Controlling Tool Planning Tool Rule of Thumb

Rule of Thumb

Trend analysis is often performed using: Fishbone diagram Design of Experiments Run Chart Pareto Chart

Run Chart

In making an investment in a project, investors require compensation for: The risk-free rate of return plus a risk premium plus a premium for inflation Sacrifice of immediate use of cash for consumption or other investments and possibility of inflation and risk Payback period in years x investment x (1 + discount rate)periods Inflation and depreciation

Sacrifice of immediate use of cash for consumption or other investments and possibility of inflation and risk

What does the Kaizen theory state? Evaluate project performance on regular basis Bring the inventory cost to zero by making inputs available only when required Use a process of Plan-Do-Check-Act to improve quality Apply continuous small improvements to reduce costs and ensure consistency

Apply continuous small improvements to reduce costs and ensure consistency

The project schedule should be measured against _______ to recommend corrective and preventive actions. Schedule Baseline Work Performance Measurement Earned Value Technique Variance Analysis

Schedule Baseline

The Project Manager has obtained final acceptance of the project deliverables by the customer. Which of the following is NOT an activity of the "project closing" process? Collate lessons learned and update the organization's knowledge base Distribute the final project report to all the stakeholders Transfer ownership of deliverables to assigned stakeholders Assess old risks and update risk register

Assess old risks and update risk register

You are a Project Manager for an infrastructure development project, and the project involves building a multi-storey building. You have submitted your project estimates for cost and duration to the client. You also inform the buyer that the estimates would be true provided there is an 8ft foundation built on the site already. What does this statement describe in your project? Risk Constraint Assumption Mandatory Dependency

Assumption

Which of the following is the MOST COMMON reason for conflict? Schedules Personalities Technical Beliefs Administrative policies and procedures

Schedules

A Project Manager working on a critical deliverable encounters a major change that affects the schedule baseline and the next milestone deliverable. This change cannot be accommodated within the current project management plan. What is the BEST option for the Project Manager? Avoid the change as it gravely affects the project deadline Explore options to reduce the effect of change Communicate the implication of this change request to the customer Seek approval from change control board or project sponsor

Seek approval from change control board or project sponsor

A Project Manager notices that the seller has discontinued sending the weekly status report, which is part of their contract. The Project Manager understands that the seller is under tremendous pressure to meet the next milestone deliverables and has been otherwise communicating the project status periodically. What should the Project Manager do in this scenario? Ignore the incident as the seller is updating him about the project status periodically Give the seller time until next milestone delivery and then bring up the issue informally Send a formal, written communication regarding the issue of irregular status reports Terminate the project contract

Send a formal, written communication regarding the issue of irregular status reports

Herzberg divided motivation factors into two classes: satisfiers and dissatisfiers. Examples of satisfiers are: Vacation time Work satisfaction, fringe benefit Plush offices space, performance-based salary raise Sense of personal achievement, work satisfaction

Sense of personal achievement, work satisfaction

As a Project Manager of a complex and relatively new technology, you have asked for an expensive training for yourself and the team from the project sponsor. Although the sponsor has agreed to your request, he asks you to start the project in the meantime. Which of the following is NOT an option for you? Since you have already asked your sponsor for training, you can do nothing to enhance your skills in the meantime Visit PMO and Organization project database to go through lessons learned from previous projects Talk to fellow Project Managers who have executed similar projects in the organization Join an organization or library to gain access to journals featuring the technology

Since you have already asked your sponsor for training, you can do nothing to enhance your skills in the meantime

Which of the following is NOT an exit criterion? Lessons learned Customer sign-off Stakeholder analysis Regulatory Inspections

Stakeholder analysis

Which of the following is NOT an input to the "Plan Stakeholder Engagement" process? Project management plan Stakeholder register Stakeholder engagement plan Enterprise environmental factors

Stakeholder engagement plan

Which of the following is NOT an enterprise or environmental factor that can influence, direct, and manage project work? Stakeholder risk tolerance Organizational culture and structure Project Management Information System (PMIS) Standardized guidelines and work instructions

Standardized guidelines and work instructions

As a Project Manager, you are in the process of identifying and documenting relationships among project activities. You are using the Precedence Diagramming Method (PDM). Which of the following relationships are you UNLIKELY to use for this purpose? Finish to Start (FS) Finish to Finish (FF) Start to Start (SS) Start to Finish (SF)

Start to Finish (SF)

You are a Project Manager of a software project that has finished the design stage and is moving to the implementation stage. At the end of the design phase, you got the document reviewed and you tracked and closed the defect logs. Also, as part of the design stage review and kickoff for the implementation phase, you checked current SPI and CPI and revisited the risks. What did you forget to do? Identify new risks for the next stage and update risk register Take corrective and preventive actions from design review so that defects can be minimized Conduct an impact analysis of the defects found during the design review Communicate project stage review findings to all the stakeholders

Take corrective and preventive actions from design review so that defects can be minimized

The Project Manager has discovered that two team members have had a disagreement over the procurement of the project component. The Project Manager suggests that the team members compromise. The team members are also willing to resolve the conflict. Who should decide the best course of action? Sponsor Customer Project Manager Team members

Team members

As a Project Manager, you are assigned to a project that will be outsourced. The next step is to organize a formal bidding process and select the vendor for the project. You own stock in one of the vendor companies that participated in the bidding process. What is the BEST course of action for you? Select the vendor company in which you own stock Keep the information to yourself Tell your manager and remove yourself from the vendor selection committee Ask other members of the selection committee to select your vendor company

Tell your manager and remove yourself from the vendor selection committee

You are working on a critical project for a large enterprise. The project has a major milestone delivery next week and is in the final testing phase. The project team is working on two critical showstopper bugs that are affecting the project. One of the senior members of the project has resigned, and the outsourced component that was scheduled for delivery next week may be delayed. Additionally, the current performance indices are 1.09 (CPI) and 1.90 (SPI). What is the MOST critical issue faced by the project? Cost and Schedule Delay in third party component Resource movement Testing defects

Testing defects

A Project Manager has to discuss project progress and track status with the project team. Which of the following would be the MOST relevant format for this purpose? Milestone Chart Bar Chart WBS Schedule Baseline

Bar Chart

A Project Manager wants to present project performance reports of his project. Which of the following formats should he use? Pareto Chart Responsibility Assignment Matrix Bar Chart Control Chart

Bar Chart

A Project Manager wants to qualify for the PMP examination. However, while going through the eligibility criteria, he finds that he falls short of the required experience by a small margin. He discusses this with a certified PMP professional and mentions that he is planning to lie about his experience as it is a very small margin. The PMP professional is not convinced and warns him that he should not provide false information at any point during the PMI Certification Program as it can result in: Revocation of your PMI membership Revocation of your PMP certification Both of the above are true No impact

Both of the above are true

Which of the following is NOT an example of contributing to the project management knowledge base? Writing an article of project management best practices Writing a book on your experiences as a Project Manager and lessons learned Giving a session on Risk Management methodologies to fellow Project Managers Briefing a friend, an aspiring Project Manager about PMP® exam merits and PMI® organization

Briefing a friend, an aspiring Project Manager about PMP® exam merits and PMI® organization

Which of the following is an example of smoothing as part of promoting interaction among stakeholders? The Project Manager keeps himself aloof and uninvolved from team conflicts and lets the team handle it themselves The Project Manager calls the troublemakers and tries to resolve their problems through discussion The Project Manager downplays the difference of opinion, saying the difference lies only in perception The Project Manager takes the side of the more experienced resource as he is more valuable to the project

The Project Manager downplays the difference of opinion, saying the difference lies only in perception

You are working on a highly visible project for which it is critical to have accurate cost estimates. While reviewing cost estimates for the project, you notice that one of the WBS (Work Breakdown Structure) work packages is estimated at almost 25% higher than two other similar WBS work packages. What should you do in this case? Reduce the estimate but add an additional budget in management reserve Reduce the estimate but add an additional budget in contingency reserve Trust your team to come up with accurate estimates as they already had many team discussions Call the WBS owner to discuss the basis for estimating the work package

Call the WBS owner to discuss the basis for estimating the work package

In addition to Work Performance Information, which of the following is an output of the process 'monitor communications' in Communication Management? Budget Forecast Change Request Work Performance Measurements Communication Management Plan

Change Request

A Project Manager is in the process of comparing actual performance to the scope statement to determine variances, evaluate possible alternatives, and take the appropriate action. Which of the following will NOT be an output of this process? Work Performance Information Updates in project management plan Change Requests Change Control Meetings

Changing Control Meetings

In negotiations, what is a fait accompli tactic? Making personal attacks that could be downright insulting Playing the role of a good guy and bad guy in a team Claiming an issue has already been decided and therefore cannot be changed Hiding or partially disclosing information

Claiming an issue has already been decided and therefore cannot be changed

Which of the following is not a process under procurement management? Plan procurement management Conduct procurements Control procurements Close procurements

Close procurements

A Project Manager is managing a project where there will be a number of persons working together. She wants to enhance the ability of the team to work together and perform as a team. One of the things she can do to enable this is: Cohabitation Co-location Staffing plan WBS

Co-location

Which of the following statements describes the relationship between project phases and the project life cycle? The project lifecycle contains the iterative incremental elements of a project phase Collectively, the project phases are known as the project life cycle The project lifecycle is regarded as a sequence of project activities, while phases are defined to control the overlapping of activities The project lifecycle contains the repetitive elements inside a project phase

Collectively, the project phases are known as the project life cycle

A Project Manager is concerned about team building on her project. One of the mandatory things that the project manager must have for good team building is: Commitment from top-level management Co-location of team members Establishment of clear negotiated goals Open discussion of poor individual performance

Commitment from top-level management

A project is in the final stage of testing when it receives a major change request from the customer. This would delay the final delivery of the project by 2 weeks. What should the Project Manager do NEXT? Create a change request and go through the change management process Evaluate the impact of the change Communicate the implication of the change to the customer Adjust the project management plan and baseline

Communicate the implication of the change to the customer

A project team in a software project started with risk management planning and identified new risks. Next, it conducted qualitative risk analysis using a probability and impact matrix and thereafter completed the 'plan risk response' process. What is an important step that the team needs to complete before moving to risk monitoring and control? Evaluate risks quantitatively using any of the tools of Quantitative Risk Analysis Identify risk owners among stakeholder and project team Evaluate the amount of contingency time and cost reserve needed Communicate the status of identified risks and response strategy to stakeholders

Communicate the status of identified risks and response strategy to stakeholders

Your project is expected to be delayed by 6 days from the scheduled final delivery date. Your current CPI is 1.5, and the project risks are low. You also have many discretionary dependencies on the project. You don't have access to any more resources for the project. Which of the following would be the BEST alternative to bring the project back on schedule? SELECT THE CORRECT ANSWER Reduce the number of resources from an activity Complete activities that involve external dependencies first Remove a few activities from the project Complete some activities concurrently

Complete some activities concurrently

An organization has created a special project team to handle a critical project. The team members of this project are dedicated full-time to the project and are pulled from different functional departments. They also have their own set of operating procedures. This organization structure is MOSTLY: Simple Functional Composite Matrix

Composite

During the project execution, the status report shows that an activity on the critical path is delayed. As a Project Manager, what should you do? Deliver incomplete activity Compress the schedule Reduce the scope Stop the project execution

Compress the schedule

A project team is in the process of obtaining seller responses, selecting a seller, and awarding a contract. For this purpose, the team is using some predefined selection criteria to evaluate the bids and select the most appropriate seller. Which process of project management is the project team working on? Plan Procurement Management Conduct Procurements Control Procurements Proposal Evaluation

Conduct Procurements

You are a Project Manager of a dynamic project team. Recently, there have been some changes in the team structure, and you don't know if they would positively or negatively affect the project. What is the BEST approach to address this? Conduct a risk benefit analysis Conduct a gap analysis Increase project budget Revise project plan

Conduct a risk benefit analysis

Which of the following activities is part of the Initiating Process group? Develop stakeholder engagement plan Conduct benefit analysis with stakeholders Validate Scope Conduct kickoff meeting

Conduct benefit analysis with stakeholders

You work in a pharmaceutical company, and your client has shared some confidential information with you. A medical university requests you to share the information about the client for their research. What should you do? Share the information as it will be used purely for academic purposes Share the information but hide all references that could expose the client Never share any information about the client as you are bound by Non-Disclosure Agreement Contact your client and seek permission to disclose the information

Contact your client and seek permission to disclose the information

A Project Manager is in the planning stage and is evaluating risks in the project. He wants to improve the project's chances of success by evaluating all possible risks. As a part of risk management planning and identification, he has used a standard questionnaire to identify risks and has identified about 20 risks in the project. What should he do before moving to the next process, "qualitative risk analysis"? Prioritize risk by determining each risk's probability and impact Update project management plan and other project documents based on inputs from these risks Communicate the status of identified risks to stakeholders Continue to identify more risks using other tools and techniques

Continue to identify more risks using other tools and techniques

Which of the following statements are true? Contract closure and administrative closure both involve quality assurance activities Contract closure and administrative closure both involve product verification Contract closure and administrative closure both involve benefit cost analysis Contract closure and administrative closure both involve project selection

Contract closure and administrative closure both involve product verification

A Project Manager has worked on many challenging projects and has managed teams across the globe in the last 20 years of his career. Now, he intends to share his best practices and lessons learned throughout his professional career. The Project Manager is: Enhancing his professional skills by evaluating his experience and strengths Contributing to the project management knowledge base Capturing his professional stint in an autobiography Informing others about project management principles and helping the profession grow

Contributing to the project management knowledge base

A popular tool used to monitor project performance, including cost and schedule variances, and ensure that process operates within acceptable limits is called: Control Chart Run Chart Pareto Chart Flowchart

Control Chart

You are a Project Manager in a leading manufacturing company, and you are managing a critical project for the company. Your project is facing severe cost constraints, and you cannot delay the delivery date of the product. After consulting stakeholders and the customers, you decide to lower both the quality and grade of the product. The decision to lower the quality and grade of the product is _______. Wrong, as grade and quality should never be compromised in a product. Wrong, as grade can be compromised but not quality Wrong, as quality can be compromised but not grade Correct, as both grade and quality can be compromised according to project need

Correct, as both grade and quality can be compromised according to project need

A Project Manager has signed a contract with the buyer and project is moving toward completion. At this stage, the Project Manager realizes that he has missed an important functionality in the product and the contract needs to be changed to accommodate that. How should the Project Manager proceed to resolve this? Since the Project Manager has already signed the contract and the project is nearing completion, this change need not be updated in the project The Project Manager shall communicate the change request and its implication to the seller in a meeting The Project Manager can bring up this deviation during Procurement Performance Review The Project Manager should raise a formal change order that is signed by both the parties to incorporate the change

The Project Manager should raise a formal change order that is signed by both the parties to incorporate the change

A Project Manager is managing a short duration pilot project and has started with a risk management planning process. He has identified new risks and arranged them based on probability and the impact matrix. The Project Manager now proceeds to plan responses for the risks without analyzing the risks numerically. According to you, this decision of the Project Manager is: Incorrect. It is important to numerically analyze each risk in order to come up with appropriate responses. Correct. Quantitative Risk Analysis is a waste of time and is not required if risks are already assessed qualitatively. Incorrect. Quantitative risk analysis is important. We need to calculate EMV for each risk and later move on to risk response planning. Correct. This is a short duration project, and the Project Manager might skip Quantitative Risk analysis if he feels it does not assist in the Risk Management process.

Correct. This is a short duration project, and the Project Manager might skip Quantitative Risk analysis if he feels it does not assist in the Risk Management process.

The common term for an authorized time-phased budget, which includes the Budget at Completion (BAC), used to measure cost performance, and displayed in the form of an S-curve is: Earned Value Cost Performance Index Cost Baseline Project Budget

Cost Baseline

Your project team is involved in estimating the cost of the project as a part of project cost management. Which of the following tools and techniques will NOT be applicable for this purpose? Cost Benefit Analysis Reserve Analysis Cost of Quality Alternatives Analysis

Cost Benefit Analysis

A contract type where the seller is reimbursed for all allowable costs for performing the contract work and receives a predetermined incentive fee based on achieving certain performance incentives is: Cost Plus Fixed Fee Contract Cost Plus Incentive Fee Contract Cost Plus Award Fee Contract Fixed Price Incentive Fee Contract

Cost Plus Incentive Fee Contract

In which of the following types of contracts does the buyer have the MAXIMUM cost risk? Cost Reimbursable Fixed Price Time and Material Cost Plus Fixed Fee

Cost Reimbursable

Halo Effect refers to ____. The assumption that a person who is good at technology will also be a good Project Manager Hiring the best Recruiting the best in management Promoting from within

The assumption that a person who is good at technology will also be a good Project Manager

An instrument that has a screw of 15 mm diameter gives the following readings: 16.001 mm, 16.00015 mm, 16.0003 mm, and 15.900 mm. Assuming that the instrument is capable of measuring up to the third place decimal, what BEST can be concluded about the performance of the instrument? The instrument is accurate and precise The instrument is not accurate but is precise The instrument is accurate but is not precise The instrument is neither accurate nor precise

The instrument is not accurate but is precise

Which of the following is NOT true about the resource management plan created by the Project Manager during the planning process group? Defines the roles and responsibilities of the project team members Includes an effective project organization structure Provides guidance about how resources will be utilized and managed Defines the work breakdown structure

Defines the work breakdown structure

As a part of the Monitoring and Controlling process group, you and your project team have listed and are assessing the corrective actions in the issue register. What is the NEXT step that you will perform? Determine steps to resolve issues by using appropriate tools to minimize the impact on project cost, schedule, and resources You have already listed the corrective actions and it is now the customer's responsibility to decide the resolutions Follow the Change control method Communicate the corrective actions to the stakeholders

Determine steps to resolve issues by using appropriate tools to minimize the impact on project cost, schedule, and resources

Which of the following is true with respect to Plan Cost Management? Develop the high-level budget Develop the cost management plan Develop the budget plan Develop both budget plan and cost management plan

Develop the cost management plan

You have been assigned to a large construction project, and you are in the "Initiating" process group. You have identified the project stakeholders using a stakeholder analysis tool and defined the high-level scope of the project. During these activities, you have identified a key project limitation regarding the project location. What is the BEST option for you in this situation? Document the project limitation as a project constraint Discuss the project constraint with the project sponsor and the customer Document the project limitation as a project constraint and propose an implementation approach to the sponsor and customer, if required Ignore the project constraint and work toward getting approval for the project charter

Document the project limitation as a project constraint and propose an implementation approach to the sponsor and customer, if required

A project team is ahead of its schedule, and its SPI and CPI are currently 1.4 and 1.2 respectively. The Project Manager and the team are brainstorming about the scope of the next milestone delivery. They have found that including an additional feature would enhance the usability of the product and can be compressed in the current schedule. What should the project team do next? Add this feature in the next release as long as it doesn't affect the delivery date Go through the change management and analyze the impact of this additional feature Discuss it with the project sponsor Drop this feature as it is gold plating and the customer does not need it

Drop this feature as it is gold plating and the customer does not need it

An activity that does NOT require work or time and is inserted simply to show dependency between activities is called: Milestone Activity Critical Activity Hammock Activity Dummy Activity

Dummy Activity

As part of 'Manage Communications' in Communication Management, which of the following analysis or information would be most relevant to a sponsor or senior management of the project? Work Performance Index Earned Value Management Estimate to Complete Exception Report

Earned Value Management

In a meeting, the Sponsor has discussed three projects with you: Project A with Net Present Value of $55,000 and a payback period of 5 years; Project B with Net Present Value of $95,000; and Project C with payback period of 10 years. He provides you with additional information about the projects and intends to assign you as the Project Manager for the selected project. As a Project Manager, you are NOT expected to: Conduct project selection methods to select one of the three projects discussed with you by the sponsor to evaluate feasibility of new products and services Proceed to select the project with higher NPV Engage in deceitful practices Participate in the project selection method

Engage in deceitful practices

Customer satisfaction should be measured at the end of the project to maintain long-term relationships. Which of the following is NOT always an aspect of customer satisfaction? The product meets its stated and unstated requirements The project is profitable The product is high quality The customer's needs are met

The project is profitable

A Project Manager is forced to give a contract to a preferred supplier as he has a strict deadline to meet. What could be the BIGGEST risk in this situation for the Project Manager? The seller has not proven that he has required expertise and resources to take this assignment The Project Manager didn't get a chance to evaluate other vendors who could be better The seller may not fulfill the evaluation criteria to bid for the project The seller may not meet acceptance criteria in the contract, and Project Manager might have to accept what he gets

The seller has not proven that he has required expertise and resources to take this assignment

You are heading a software development project team that has many new members working for the first time. You ensure that the team diligently gets its work products reviewed by an external reviewer and closes the defects before moving to the next stage. However, the last few review reports have captured a high numbers of defects, including many careless mistakes. According to you, what is the root cause of the problem? Since most of the team members are new and inexperienced, a high number of defects are expected The team has, in all probability, not completely understood the scope of the work The review is not efficient as most of the defects are not valid The team is not doing proper self-review before submitting the work

The team is not doing proper self-review before submitting the work

Which of the following is NOT true about a weak matrix organization? Communication will be more complex The team members may not always have a home The team members may get directions from multiple people Team members may not report to the Project Manager

The team members may not always have a home

You are a Project Manager, and your project sponsor has asked you to come up with the total funding requirements of the project. What will be the total funding requirements for your project? The total approved budget by time period The total project budget plus anticipated liabilities The total funds, including the cost baseline and any management reserves The total individual cost estimates

The total funds, including the cost baseline and any management reserves

What is the 100% rule in the Work Breakdown Structure creation? The total work at lowest level adds up to the higher levels, so no work is left out and no extra work is completed 80% of the problems can be attributed to 20% of the causes WBS must be detailed enough to cover 100% of the work since the beginning of the project WBS must contain 100% deliverables, both internal and external

The total work at lowest level adds up to the higher levels, so no work is left out and no extra work is completed

Which of the following is NOT a justifiable reason to terminate a project? The project doesn't fulfill the organization's objective any longer Project funding is in serious trouble due to financial meltdown in the company There is serious personal conflict between two senior project members, and this is affecting the work The project is no longer commercially viable

There is serious personal conflict between two senior project members, and this is affecting the work

In a control chart, what does upper specification and lower specification limit (USL, LSL) signify? These are based on requirements of the contract and reflect the maximum and minimum values allowed They are set by the PM and stakeholders to reflect points for corrective action These are usually +/- 3 limits based on normal distribution These are used to monitor cost and schedule variances

These are based on requirements of the contract and reflect the maximum and minimum values allowed

Which estimate technique does the Program Evaluation and Review Technique (PERT) use to define the approximate range of activity costs? Earned Value Technique Parametric Estimation Technique Three Point Estimate Technique Historical Information

Three Point Estimate Technique

Documentation of lessons learned is important in any project and forms the main input to organizational process assets. In fact, continuous improvement of the project management process cannot occur without lessons learned. This process is completed by the project team and is BEST done: At the end of project completion stage before contract closure Whenever the project implements any corrective action as part of Audit closure As a part of corrective and preventive action, according to recommendations of the QA Throughout the project, and finalized during project phase closing

Throughout the project, and finalized during project phase closing

You are a Project Manager in a construction company and urgently require some expert welders for a short duration. You checked their availability internally with the functional manager, but the functional manager is not able to match the skills required. You decide to acquire these resources on contract. Which of the following is the BEST type of contract for your requirements? Cost Reimbursable Fixed Price Time and Material Cost Plus Incentive Fee

Time and Material

While monitoring and controlling the projects, why is it necessary to manage changes to the project by following the change management plan? To satisfy the customer To align project goals with business needs To satisfy project requirements To satisfy the sponsor

To align project goals with business needs

A work authorization system is a: Part of change control system in a project A privately created software tool to submit and track changes and monitor and control project activities from project initiation to closure Tool used to notify team or contractors that they may begin work on a project or work package Tool that helps the team create a Work Breakdown Structure

Tool used to notify team or contractors that they may begin work on a project or work package

You are managing a large project that has many stakeholders across various departments in the organization. During the planning stage, you created a communication management plan based on the project organization structure and external stakeholder requirements in order to manage the flow of project information. During project execution, one of the stakeholders contacts you and informs you that his expectations have not been completely accounted for in the project. What should be your BEST response to the situation? Understand his expectations and update project documents accordingly, starting with stakeholder register Since the stakeholder analysis has already been completed and all the other stakeholders have been agreed to the project deliverables, the process cannot be repeated for this particular stakeholder Go through the stakeholder analysis with the team as there might be more unidentified stakeholders in the project Inform the stakeholder that he will be included in all project communications and he can raise his concerns whenever he feels his requirements are not being addressed

Understand his expectations and update project documents accordingly, starting with stakeholder register

A project is in the final testing stage and is approaching a critical deadline. Two senior members of the team who have already had disagreements throughout project execution are caught up in a deadlock. The Project Manager has earlier tried his best to sort out their differences but it hasn't worked. What is the BEST the Project Manager can do in this situation? Talk to the project sponsor since they are senior members of the project Give them a final warning and make it clear that such behavior is not encouraged Talk face-to-face with each of them individually to sort out their differences Use an Autocratic approach and make a decision that is best for the project

Use an Autocratic approach and make a decision that is best for the project

You are managing a large and complex project which is in the planning stage. After assessing the detailed project requirements with the stakeholders, you ask the team to create a Work Breakdown Structure (WBS). However, since most of the team is new, you decide to brief them on some rules of creating a WBS. Which of the following statements is INCORRECT about a Work Breakdown Structure? WBS is a list of specific activities used to accomplish the deliverables WBS includes only work needed to create deliverables. Hence, work not in WBS is not part of the project Lower-level WBS components are a decomposed result of the upper-level WBS components WBS allows better estimation of cost, risk, and time

WBS is a list of specific activities used to accomplish the deliverables

Which of the following is an example of external failure cost? Cost of testing Cost of training Cost of documentation Warranty cost

Warranty cost

After a high-level management meeting, the manager chairing the meeting asks the Project Manager to document and communicate the action items to all the stakeholders. The Project Manager is part of a ______________ organization structure. Balanced Matrix Weak Matrix Strong Matrix Tight Matrix

Weak Matrix

Team development would be MOST difficult in a _______ organization. Weak Matrix Projectized Tight Matrix Balance Matrix

Weak Matrix

You are the Project Manager of a large and complex project. Your project team has finished creating a Work Breakdown Structure for the project. However, some of the team members are still not sure of the kind of work included in each of their work packages. Which of the following documents would you suggest they go through? Project scope statement Project Management Plan Work Break Structure (WBS) Dictionary The Product Scope document

Work Break Structure (WBS) Dictionary

A step-by-step instruction guide on how to complete work or procedure is called: Work Breakdown Structure Work Instruction Baseline Control Account Identifier

Work Instruction

During the project, you and your team discovered that a key project component was stolen. As this was not planned for, the team decided to launch the product without the stolen component. This is an example of: Work around Risk Transfer Risk Mitigation Acceptance

Work around

As part of Quantitative Risk Analysis, a Project Manager has derived four packages with the following probability and impact. Using EMV (Expected Monetary Value), which one should he use in the project? Work package I: Probability 15% and Impact $20,000 Work package II: Probability 7 % and Impact $10,000 Work package III: Probability 7 % and Impact $15,000 Work package IV: Probability 15% and Impact $10,000

Work package I: Probability 15% and Impact $20,000

Your client has terminated your project before it has been completed. Which of the following is true? You must stop all work and release the team immediately You must work with the team to document the lessons learned You must keep the team working on the project to give your senior management time to talk to the client You must update the project management plan to reflect this change

You must work with the team to document the lessons learned You must keep the team