Things I'm missin NBE Arts
Which of the following may be placed atop a pall in the Roman Catholic faith? 1.United States Flag 2.Crucifix 3.Picture of the Deceased 4.The Gospels 5.A Bible
2, 4, and 5 only
What is the number of people required to conduct a full American Legion funeral service? 21 17 7 20
21
The ideal number of caskets to display in a selection room is: 12 30 22 50
22
A wood state casket labeled 6/6XX would measure in length 6 feet, 6 inches, and in width:26 inches 24 inches 28 inches 22 inches
26 inches
Which of the following are types of packages that are required by the FTC to appear on all GPL's? 1.Automotive or Transportation Package 2.Visitation and Funeral Package 3.Direct Cremation Package 4.Direct Burial Package
3 and 4 only
The banding requirement for caskets for intact burial at sea (at least ¾ inch bands): 6 8 3 2
6
The length (interior) of the standard adult wood casket is: 6'6" 6'8" 6'3" 7'2"
6'3''
Testator The condition of leaving a will at death A man who makes a valid will The state or condition of dying without making a valid will The act or process of proving a will to be valid A woman who makes a valid will A court which has jurisdiction over estates The condition under the law where an heir has rights to the property and assets of an estate in the event the decease fails to leave a will
A man who makes a valid will
The following describes which faith's dressing and casketing ritual? After washing, the deceased is to be clothed in a shroud of either silk or cotton. Those who are 15 or older will be adorned with a burial ring, placed on the forefinger. Hardwood caskets are required. Orthodox Jewish Baha'i Greek Orthodox Muslim
Baha'i
OSHA's revised record keeping rule for 2015 includes which of the following: The rule updates the list of industries that are exempt from the requirement to routinely keep OSHA injury and illness records. The rule expands the list of severe work- related injuries that all covered employers must report to OSHA. Both choices are new. Neither of these choices are new
Both choices are new
Source of market data that keeps track of new home sales by region and/or the construction of new houses by region and specific area: Census of Housing Housing of Market Demographics Population
Census of Housing
A source of market data that compiles population statistics with regard to distribution of population by region, area, etc.: Census of Housing Census of Manufacturing Census of Population Census of Business
Census of Population
An association of business people who attempt to protect and promote the commercial interest in a community: Rotary Club Insurance Company Census Bureau Chamber of Commerce
Chamber of Commerce
Which of the following individuals cannot certify the cause of death of a death certificate? Medical examiner Coroner Chiropractor Justice of the peace
Chiropractor
Thompson Funeral Home sends human remains via common carrier to Fitzgerald Funeral Home. Fitzgerald Funeral Home is the Consignor Consignee Bailee Bailor
Consignee
The funeral director sends Mrs. Thompson to Florida via a common carrier. The funeral director is the Consignor Consignee Bailor Bailee
Consignor
An artificial being, invisible, intangible, and existing only in contemplation of law: Church Partnership Corporation Business
Corporation
The statistical study of human populations with respect to their size, density, distribution, composition, and income: Population Census Actuating Demographics
Demographics
The wealth produced in or near a community that provides employment and income to the local population: Employment outlook Revenue source Economic base Financial area
Economic base
The method by which social values are learned: Customs Taboos Classroom teaching Enculturation
Enculturation
One who organizes, controls, and assumes the risk for a successful business is the ___ Accountant/Bookkeeper Employee Entrepreneur Manager
Entrepreneur
A pleasant term substituted for a more direct, less pleasant term. Jargon Tone Euphemism Connotation
Euphemism
Long-term capital that is invested in the small business; also, funds invested in such long-term assets as: land, building, machinery, furniture, fixtures, and other equipment: Economic base Fixed assets Factoring Fixed capital
Fixed capital
A Veteran's Application for Burial Benefits is: Form 21-530, (online 21p 530EZ) Form 40--0247 SSA 721 Form 86-75309
Form 21-530, (online 21p 530EZ)
Developing activities and an organizational climate conducive to maximum efficiency and worker satisfaction: Plant management Human resource management Financial management none of these
Human resource management
Process of acquiring, training, developing, motivating and appraising a sufficient quantity of qualified employees to perform necessary activities: Job analysis Insurance Human resource management none of these
Human resource management
Federal legislation requiring employers to check job applicants• papers to be sure they are either U.S. citizens or aliens authorized to work in the U.S.: The Reform Act of 1872 Immigration Reform and Control Act Immigration and Naturalization Act None of these
Immigration Reform and Control Act
OSHA Form 301 is also called the:
Injury and Illness Incident Report
What type of hazard can be represented by the Exclamation Mark Pictogram? Irritant Explosive Flammable Carcinogen
Irritant
A document that lists the knowledge, skills, abilities, and personal characteristics a job holder must possess to perform effectively is called: Required Essential Skills Job Essentials Job Specification Job Description
Job Specification
OSHA Form 300 is also called the: Log of Work- Related Injuries and Illnesses Yearly Summary of total cases in each category Injury and Illness Incident Report All of these
Log of Work- Related Injuries and Illnesses
The person who signs the promissory note and is obligated to pay at maturity is called the Payer of the note Maker of the note Acceptor of the note Holder of the note
Maker of the note
Those appropriate and helpful acts of counseling that come after the funeral: Post-Need Counseling Pre-Need Counseling At-Need Counseling None of these
Post-Need Counseling
Which of the following apply to privacy concern cases? You must enter the employee name and a case number on the 300 form. Privacy concern cases include rape, blood borne disease, and mental illnesses, amongst others. the 301 incident form for an individual is accessible to all employees. All of these.
Privacy concern cases include rape, blood borne disease, and mental illnesses, amongst others
Any Western Christian who is not an adherent of the Roman Catholic Faith Liturgical Protestant Denomination Methodist
Protestant
All efforts designed to preserve assets and earning power associated with a business: Facilties Management Account Management Risk Management Personnel management
Risk Management
A form of financial planning whereby a part of the firm's earnings is retained to pay for possible losses, often for individual loss categories such as property, medical, or product liability is called: Self-insurance Risk management Commercial Liability Insurance Insurance pooling
Self-insurance
According to OSHA, which of these immediately alerts you to the severity of a hazard? Signal Word Pictogram Hazard Statement Precautionary Statement
Signal Word
Which document will explain in writing to a family why they had to purchase certain items such as a vault or embalming due to the type of service they chose? General Price List Casket price List Statement of Funeral Goods and Services Selected SSA 721
Statement of Funeral Goods and Services Selected
Which of these documents is the place where the funeral director explains why merchandise such as a vault or services such as embalming are included in this funeral purchase? Statement of Goods and Services Selected General Price List Vault Price List Cremation urn price list
Statement of Goods and Services Selected
An intangible asset that is a distinct sign or symbol that the federal government grants exclusive rights to use: Trademark Copyright Patent Stock certificate
Trademark
What does VSIMS stand for: Vital Statistics Information Management System Vital Statistics Information Mortuary System Vital Statistics Important for Mortuary Science Very Specific Information for Mortuary Standards
Vital Statistics Information Management System
The term which means a fact that could alter one's decision to enter into a legal binding contract is a material fact a fraudulent fact an illegal fact a usurious fact
a material fact
A life insurance policy in which premium payments continue until death occurs is classified as: a death benefit policy a universal term policy a whole-life policy a term policy
a whole-life policy
Corrugated fiberboard is a material used in casket shell construction that is classified as an artificial laminate a wood veneer a solid wood a wood by-product
a wood by-product
The extinction or withdrawal of a legacy by an act equivalent to revocation is called probate ademption abatement intestacy
ademption
A non- directive method of counseling that stresses the inherent worth of the client and the natural capacity for growth and health (recognizes that the person has the ability to answer all of their own questions): Person- Centered Client- Centered Rogerian All of these
all of these
Any pricing method would be based on: average overhead per adult formula service mark-up on wholesale casket cost wholesale casket cost all of these
all of these
The OSHA flammable liquids standard covers which of the following? 1- Design and construction of containers 2- Storage of flammable liquids 3- Ventilation requirements 4- Control of ignition sources
all of these
Which of these are actual types of endorsements? 1- Blank 2- Special 3- Qualified 4- Restrictive
all of these
A lien or mortgage against real property is a replevin an easement an encumbrance a subrogation
an encumbrance
A permanent order, issued by a court, forbidding activities which would be detrimental to others is an injunction a writ of habeus corpus a restraining order a statute
an injunction
The most common method of creating an agency is by necessity ratification appointment estoppel
appointment
According to the FTC, how often may a funeral home change its GPL? once each year whenever the cost of living data is released, prices may be adjusted once every 90 days as often as it wants to
as often as it wants to
When used, the Mogen David is placed: behind the casket at the head of the casket at the top part of the foot panel in front of the casket
at the top part of the foot panel
Masselin is used in casket construction as a: exterior covering material lining material padding material backing material
backing material
The third of Kubler-Ross' stages of anticipatory grief is identified as depression anger bargaining denial
bargaining
A pricing method that shows separately only the price for the services to be rendered and the price for the casket is Functional pricing Bi-unit pricing Unit pricing Itemized pricing
bi-unit
Balance of costly goods paid for in small monthly (fractional) payments over a specific period of time: Installment credit Closed end credit both installment credit and closed end credit neither installment credit nor closed end credit
both installment credit and closed end credit
Which of the following authors proposed the "attachment theory": McGregor Bowlby Herzburg Freud
bowlby
Failing to meet a contractual obligation other than failing to pay when the contract has been executed is called___. interest unenforceable default breach of contract
breach of contract
An alloy of copper and tin is called: bronze stainless steel silver brass
bronze
Process of acquiring, training, developing, motivating and appraising a sufficient quantity of qualified employees to perform necessary activities: a.Job analysis b.Insurance c,Human resource management d.none of these
c,Human resource management
Any item of service or merchandise described to a purchaser as an "accommodation," "cash disbursement," or similar term: cash advance item cash discount item free items funeral goods
cash advance item
When the services include embalming, which of these charges may also legally appear on the Statement of Funeral Goods and Services Selected? topical disinfection use of embalming room cosmetizing hazardous waste disposal fee
cosmetizing
For the average citizen, the most important courts of the state court systems are the inferior courts appellate courts state supreme courts courts of original general jurisdiction
courts of original general jurisdiction
Which of the following is not a part of the preselection room procedures ? discussing the factors which influence casket and outer burial container costs discussing the types of caskets and outer burial containers on display discussing the required federal and state disclosures discussing the advantages and disadvantages of each unit
discussing the advantages and disadvantages of each unit
If the body is embalmed, which of these charges will appear on the Statement of Funeral Goods and Services Selected? Embalming Topical Disinfection Bathing Disinfecting
embalming only
The ability to project oneself into another person's point of view, so as to experience the other's thoughts and feelings: euphemism empathy message proxemics
empathy
A/an _________ family would include a son and his family. an extended family a modified family a patriarchal family a nuclear family
extended family
Which of these additional fees is not legal to list on the Statement of Funeral Goods and Services Selected? per-mile mileage charge to go to a cemetery outside usual service area fee for removal of pacemaker prior to cremation extra charge for embalming an organ and tissue donor higher fee for embalming autopsy cases than regular cases
extra charge for embalming an organ and tissue donor
An all inclusive term used by people to encompass all funeral and/or memorial services is funeral funeral rite custom ceremony
funeral rite
Rites of funeralization with the body present are called ceremonies funerals memorial services folkways
funerals
An example of an intangible asset other than the name of a funeral home is:
goodwill
Words are spelled the same, might be pronounced the same but not necesssarily, with different meanings are called: antonyms homonyms synonyms hyphenations
homonyms
Which of the following is NOT a determinant of grief? income of the deceased who the person was concurrent stresses nature of the attachment
income of the deceased
A document that lists the major responsibilities and tasks of the job: job description job reform job turnover job analysis
job description
A behavior pattern which is enforced by special authority is a taboo more folkway law
law
The substitution of a new party in a contract for the original party who is to perform the contract is called? assignment a contract of agency replacement novation
novation
The modern American family is considered to be consanguine nuclear neological extended
nuclear
Which of these charges can be quoted on a statement of funeral goods and services selected at the time of arrangements, but may be changed when the final bill is calculated after the funeral has been sold. the price of the casket Basic Arrangements fee Supervision of the Funeral charge opening the grave
opening the grave
The thickness of a non-ferrous metal casket is expressed in terms of: pounds per cubic foot gauge ounces per square foot ounces per square inch
ounces per square foot
You receive an offer in the mail containing no stipulations as to the acceptance, and you decide to return your acceptance by mail. The agreement is complete when the acceptance is received by the offeree received by the offeror placed in the mail by the offeree never complete, must be an oral acceptance
placed in the mail by the offeree
An exterior casket finish created when the base metal is coated by another metal via an electrolytic process is crinkled matte brushed plated
plated
According to Carl Rogers, accepting the client or counselee as he or she is, and for what he or she is without imposing judgments or stipulations: shame respect positive regard trepidation
positive regard
Corporation formed by individuals to perform some non-governmental function are called alien corporations public corporations private corporations foreign corporations
private corporations
Giving the appearance of listening: evaluative listening empathetic listening pseudolistening attending listening
pseudolistening
When dealing responsibly with the media, an ethical funeral director should: relate only positive facts concerning the deceased refuse to answer any question proposed by the media release only nonconfidential information that he or she knows first hand as factual answer all questions proposed by a known member of the press
release only nonconfidential information that he or she knows first hand as factual
Which of these MUST appear on the casket price list with the description of each casket? Other factors may be used to clearly describe each casket, but this one is mandatory. retail price wholesale cost model number manufacturer
retail price
Which of the following initiates the communication process? Channel Barrier Sender Receiver
sender
The assumption of blame directed toward oneself by others is called fear shame anger guilt
shame
An example of a padding material used in casket construction is shredded paper masselin twill weave satin
shredded paper
Which of the following is NOT a determinant of grief? these are all determinants of grief who the person was concurrent stresses manner of death financial interdependence
these are all determinants of grief
A benefit of a hospice type death with anticipatory grief is that it allows the estate to be divided before death the loss to not be felt unfinished business to be taken care of easier denial of the facts of the death
unfinished business to be taken care of
A procedure which creates one total package for both services and merchandise is functional pricing multi-unit pricing unit pricing itemized pricing
unit pricing
A contract made by a person who has consumed a small amount of alcohol, is not intoxicated, and aware of the consequences of his/her action is : void voidable valid unenforceable
valid
A contract in which undue influence was proven is considered voidable valid express void
void
Mutual mistakes as to the existence of the subject matter renders a contract voidable void unenforceable valid
void
A normal somatic disturbance in grief is bewilderment loneliness fear weakness
weakness
Under what circumstance can a funeral director legally keep rebates and discounts on cash advance items instead of returning that money to the person paying the bill? when there is an insolvent estate, unable to pay funeral expenses when the transaction does not come under the jurisdiction of the FTC when the phrase "we charge for our services to obtain these items for you" when the total funeral bill exceeds $10,000
when the phrase "we charge for our services to obtain these items for you"
