SimChart #39

¡Supera tus tareas y exámenes ahora con Quizwiz!

True or false ? A co-worker has just received news that her father suffered a major heart attack. You should just leave her alone so that she can process her feelings.

false

True or false ? Empathy and sympathy are basically the same thing.

false

True or false ? If the patient is going, the MA should direct all questions to the parent.

false

Which of the following are guidelines for communicating with non-English speaking patients ?

speak slowly, avoid slang, and use gestures

__________ is holding an opinion about all members of a specific group based on oversimplified views of some of the members.

stereotyping

True or false ? A MA must communicate with people from many backgrounds and cultures.

true

True or false ? Patient education should be conducted in a private exam room so that the patient feels more comfortable asking questions.

true

Which of the following practices are helpful when communication with non-English speaking patients ?

using pictures to demonstrate a procedure


Conjuntos de estudio relacionados

Henri IV and the Edict of Nantes.

View Set

Developmental chapter 17, 18, 19, 20

View Set

The Northern Renaissance and Its Impact

View Set

CyberCollege TV Production Modules 49 - 53

View Set