Managing Human Resources Multiple Choice

"Boy, that was a stressful interview," said Bobby. "The hiring manager's toughest question was, 'What conflict have you encountered in the workplace, and how did you resolve it?" Bobby just experienced a ________ interview. -background -strategic -situational -personality -behavioral description

Behavioral description

Marcie is evaluating four soon-to-be accounting graduates for an entry-level position in her accounting group. The organization is going through some restructuring, and she is not sure how many or what level of accountants she might need a year from now. Doing these __________ is the most difficult part of human resource planning. -job analysis -demand forecasts -labor forecasts -employee recruitment -professional development

Demand Forecasts

Tony, the human resources manager for TopShelf Beverages, is confidentially working with line managers to lay off a significant portion of the work force, while simultaneously processing generous retention bonuses and sizeable salary increases for top executives, one of whom Tony is also investigating for corrupt management practices. Feeling conflicted, Tony remembers that human resources managers typically face greater _____________ challenges than other managers. -ethical -operational -planning -profit and loss -fiscal

Ethical

Tomas had a need to fill 20 new positions in his North American division over the next six months. The positions ranged from entry-level through senior management. He was advised by his human resources department that the most frequently used sources of outside applicants are -Internet job boards, client websites, former employee files, newspaper ads, and campus recruiting. -Internet job boards, company websites, employee referrals, community flyers/leaflets, and campus recruiting. -Internet job boards, company websites, employee referrals, newspaper ads, and campus recruiting. -Internet job boards, websites, employee referrals, newspaper ads, and campus recruiting. -Internet job boards, competitor employee lists, employee referrals, newspaper ads, and campus recruiting.

Internet job boards, company websites, employee referrals, newspaper ads, and campus recruiting.

_______________ is reviewed during the human resources environmental scanning process -Demand forecast -Legislation -Performance appraisal -Employee recruitment -Job analysis

Legislation

On a day-to-day basis, _________________ is a concern of human resources managers. -managing layoffs -funding increased salaries -assessing the financial transactions -analyzing product failure -deciding which products to market

Managing layoffs

The selection technique that involves asking each applicant the same questions and comparing their responses to a standardized set of answers is a(n) _________ interview. -Structured -Termination -Analytical -Invalid -Nondirective

Structured

Rick is excited that his engineering staff will soon be very busy, in fact overloaded, with new project work. He immediately begins to review options for addressing his labor deficit, including -instituting a hiring freeze, promoting current employees to boost morale, and laying off excess staff. -hiring new employees, demoting current employees so that more attractive positions will be available to new hires, and outsourcing work to contractors. -hiring new employees, promoting current employees to new positions, and outsourcing work to contractors. -hiring new employees, promoting current employees to new positions, and laying off excess staff. -instituting a hiring freeze, reducing salaries to be cost competitive, and outsourcing work to contractor.

hiring new employees, promoting current employees to new positions, and outsourcing work to contractors.

The programming stage involves -evaluating employee performance levels. -determining appropriate automation methods. -calculating legally justifiable compensation levels. -hiring and firing employees. -implementing specific activities like recruitment.

implementing specific activities like recruitment.

Recruitment is... -the development of a pool of applicants for jobs in an organization. -a system of organizational activities to attract, develop, and motivate an effective and qualified workforce. -a technique that involves asking all applicants the same questions and comparing their responses. -choosing from among qualified applicants to hire into an organization. -a tool for determining what is done on a given job and what should be done on that job.

the development of a pool of applicants for jobs in an organization.