Leadership: Resilience, Wellness, and Cooperation (1 hr)-JMESI-US070

Which method to improve coordination is used to arrange for and coordinate patient care among providers?

Case Management

Which method to improve coordination consists of interactive training in such areas as structured communication, assertiveness and ground rules for collaboration?

Crew resource training

Which one of the following stressors has the highest value in Holmes's Life Events Assessment instrument?

Death of a Spouse

Which stress reduction technique is most effective in nearly every stressful situation, particularly if time is limited due to work or operational requirements?

Deep breathing

Which of the following is a responsibility of leaders as it pertains to resilience?

Have zero tolerance for harassment and discrimination with respect to seeking behavioral health services

Which one of the following is true about stress?

Seventy-five percent of employees believed that workers have more on-the-job stress than a generation ago

Which method to improve coordination clarifies roles and working relationships among group members?

Team building

Which stress reduction technique reduces stress and allows you to have more time to do what is needed?

Time Management

True or False: Conducting a warm hand-off of patients who are in or out processing and that require ongoing medical and/or behavioral healthcare is a guideline used to facilitate resilience.

True

True or False: Leaders are responsible for establishing an open, trusting environment where individuals feel free to seek help and discuss issues with their leaders and behavioral health professionals.

True

True or False: Poor work performance is a possible consequence of untreated post-traumatic stress disorder?

True

True or False: Those suffering from a stress-related disorder sometimes suffer from both harassment and discrimination.

True